Scanning Messages
This feature allows you to quickly scan your messages by listening to the Time
and Date Stamp (message “envelope” information) for each message in your
mailbox.
To scan your messages:
1. At the Main Menu, press
∞
to scan messages.
(To reach the Main Menu during message review, press
–
.)
2. Business Voice Mail will play the Time and Date Stamp information for the
new and saved messages in your mailbox.
3. Press
¡
if you wish to listen to a specific message.
Press
–
to cancel and return to the Main Menu.
NOTES:
1) New messages scan chronologically oldest to most recent; saved messages
scan chronologically most recent to oldest.
2) If the caller is a Business Voice Mail subscriber (or if a non-subscriber is
programmed into one of your Broadcast Group Lists), you will also hear the
recording for Recorded Name. (See page 30 for more information about
Broadcast Group Lists.)
3) After the message plays, Business Voice Mail will automatically resume scan
to the next message. After Time and Date Stamp for last message plays, you
will be returned to the Main Menu.
Personal Options
Greetings
Business Voice Mail offers you the flexibility of three different types of greetings
for your callers:
Personal Greeting:
record when you set up your mailbox
Alternate Greeting:
record at any time as an option
Automatic Greeting:
your system default greeting
The first time you dial into your mailbox, the system will prompt you to record
the Personal Greeting. After you set up your mailbox, if you prefer to use the
Automatic Greeting (system default), you can toggle the Automatic Greeting on
or off. When you toggle the Automatic Greeting off, the Personal Greeting will
play to your callers.
TIP:
Research indicates callers are more likely to leave a message when you use
personalized Voice Mail greetings.
Questions? Please call 1.800.483.2000
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