Questions? Please call 1.800.483.2000
Getting Started*
The first time you dial into Business Voice Mail, you will be asked to set up your
mailbox. You will need the following information:
Business Voice Mail Access Telephone Number:
Your Telephone Number with Voice Mail:
Temporary passcode (last 4 digits of your telephone number with Voice Mail):
NOTE: When you set up your mailbox, you will be prompted to create a personal Passcode
(4- to 8-digit number).
Your Business Office Sales Consultant provides you with information above when
you order your Voice Mail service. If you do not have the information, or have
questions, please call our Help Desk at 1.800.483.2000. Representatives are avail-
able 24 hours a day, 7 days a week.
*NOTE: These instructions are not applicable to Group Mailboxes. See page 47-52 for
Group Mailboxes.
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Entering Your Mailbox the First Time*
(You must do this before you can listen to messages)
If you call from your business telephone line:
1. Dial the Business Voice Mail access telephone number.
2. Enter your default Passcode (the last four digits of your telephone number
with Business Voice Mail), then press
≠
.
3. Follow the simple voice prompts to set up your mailbox.
If you call from any other telephone number:
1. Dial the Business Voice Mail access telephone number.
2. Enter your 10-digit telephone number with Business Voice Mail.
3. Enter your default Passcode (the last four digits of your telephone number),
then press
≠
.
4. Follow the simple voice prompts to set up your mailbox.
The first time you dial in to your mailbox, Business Voice Mail will prompt
you to:
Create a new Passcode (4- to 8-digit number). (See page 20.)
Record your Name. (See page 18.)
Record Personal Greeting. (See page 16.)
Message Retrieval — How to listen to messages in your mailbox:
After set-up, Business Voice Mail tells you if you have new messages. Refer to
page 12 for instructions on how to review your messages.
IMPORTANT:
Callers can leave messages in your mailbox before you set up your
mailbox; interrupted dial tone on your line indicates a new message is in your
mailbox. Voice Mail will prompt you through mailbox set-up so that you can listen
to your messages.
*NOTE: These instructions are not applicable to Group Mailboxes. See page 47-52 for
Group Mailboxes.
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