Returning Parts for Service
Obtaining RMA Number and Returning Parts
1. Contact Service Center.
2. Request Return Material Authorization (RMA) number.
3. If returning VL2000 Series Color/Gobo Bulkheads, remove color and gobo
wheel hubs. (Do not remove glass color discs from VL2402 subassemblies).
4. Package all parts being shipped. Please take great care in packing your items for
return. Wrap all subassemblies and loose parts in bubble wrap or specialty
packing material (if required) before shipping.
5. Fill in the form below and pack in box with parts.
6. Return parts and form to the following address:
Vari-Lite, Inc.
RMA# _________
201 Regal Row
Dallas, TX 75247
RMA Number: _________________________________________________________________
Customer Name: _______________________________________________________________
Fixture Serial Number:___________________________________________________________
Equipment Type: _______________________________________________________________
Assembly: ____________________________________________________________________
Project: ______________________________________________________________________
Symptoms:____________________________________________________________________
_______________________________________________________________________
Suspected Fault: _______________________________________________________________
_______________________________________________________________________
_______________________________________________________________________
Comments: ___________________________________________________________________
_______________________________________________________________________
_______________________________________________________________________
Technician
Date
Reported
Repaired
Logged
Repairs Completed
-- - -
- - -
- - - -
- - - -
- - -
- - - -
- - - -
- - -
- - - -
- - - -
- - - -
- - -
- - - -
- - - -
- - -
- - - -
- - - -
- -
-
- - - -
- - - -
- - - -
- - -
- - - -
- - - -
- - -
- - - -
- - - -
- - -
- - - -
- - - -
- - -
-
For Office Use Only