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How To Obtain Warranty Service
A copy of the Vari-Lite, Inc. Limited Warranty was included in the shipping package
for this VARI
❋
LITE® product.
To obtain warranty service, please contact customer service at 1-877-VARI-LITE
(1-877-827-4548) or [email protected] and request a Return Material
Authorization (RMA) for warranty service. You need to provide the model and serial
number of the item being returned, a description of the problem or failure and the
name of the registered user or organization. If available, you should have your sales
invoice to establish the date of sale as the beginning of the warranty period. The form
at the end of this manual should be completed and included with the product when
shipping.
Once you obtain the RMA, pack the product in its original packing material along with
a copy of your invoice (if available), the completed service form, and write the RMA
number legibly on or near the shipping address label. Return the unit, freight prepaid
to:
Vari-Lite, Inc.
201 Regal Row
Dallas, TX 75247
Attention: Warranty Service
As stated in the warranty, it is required that the shipment be insured and FOB our
service center.
