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What will happen if I do not connect my Valet Digital to a phone line,
or the line fails?
When you connect power to the main control unit, 1 hour after power
connection your Valet Digital will attempt to dial out via the phone line to
charge for the first months monitoring service fee. If unsuccessful, the unit will
keep trying once every hour for a total of 24 hours. If still unsuccessful, after
these 24 attempts, the next time you disarm the system, the unit will enter
“shut-down mode” until it is re-connected to a working phone line. Eg. If you
are away and for some reason your Valet Digital alarm system cannot
successfully bill (i.e. your phone line has been disconnected), the system will
remain active until the system is disarmed. This means your premises will be
protected until you return. Only then will the system enter “Shut-Down” mode.
You will know when the system is in “shut-down mode” as you will hear 4
beeps from both the main unit (low tone beeps) and external siren (loud
beeps) whenever you try to arm/disarm the system. Once a working phone
line is restored, when you next try to arm / disarm the system it will re-attempt
to dial out and receive the acknowledgement to make the system exit “shut-
down” mode. Please allow up to 10 minutes for this process to take place.
For greater piece of mind your Valet Digital will automatically carry out a self-
test once per week and call the VALET MONITORING CENTRE to confirm
that the telephone line you have connected your Valet Digital to is operational.
If the weekly self-test signal is not received by the VALET MONITORING
CENTRE, then the system will contact you and advise you of the line problem.
