Manual
27
Error No.
Possible Causes
Possible Error Rectification
15
Invalid length of received mask
statement.
Check sent data.
Check connection PC – printer.
16
Transferred mask statement invalid.
Check set data.
Check connection PC – printer.
17
No end of data found.
Check set data.
Check connection PC – printer.
18
One res. several characters of the text
is res. are not available in the selected
font.
Change text.
Change font.
19
Unknown transferred data record.
Check sent data.
Check connection PC – printer.
20
For check digit control the entered res.
received check digit is wrong.
Calculate check digit anew.
Check code data.
21
Selected SC factor is invalid for EAN
res. UPC.
Check SC factor.
22
Entered digits for EAN res. UPC are
invalid
< 12; > 13.
Check number of digits.
23
Selected check digit calculation is not
available in the bar code.
Check calculation of check digit.
Check bar code type.
24
Selected zoom factor is not available.
Check zoom factor.
25
Entered sign is not available.
Check offset value.
26
Entered offset value is invalid.
Check offset value.
27
Printhead temperature is too high.
Defective printhead sensing device.
Decrease the print strength.
Change printhead.
28
While cutting an error occurred – paper
jam
Check label run.
Check cutter run.
29
Entered data do not correspond to the
characters allowed by the application
identifier.
Check code data.
30
Selected application identifier is not
available in EAN 128.
Check code data.
31
Continuous label mode is set.
Printer has received command
statement via interface, number of
lines is < 2
Missing label length.
Deselect continuous mode or transfer
a dummy line with Y coordinates =
label length.
