VADDIO DocCAM 20 HDBT Integrator'S Complete Manual Download Page 28 | Manualshive

Page: 28 / 70

background image

Contacting Vaddio Technical Support

H

ELP PAGE

If you can't resolve an issue using your troubleshooting skills (or the

Troubleshooting

table in this manual),

we are here to help.

You’ll find information for contacting Vaddio Technical Support on the Help page.

Accessing the Diagnostic Logs

D

IAGNOSTICS PAGE

If you encounter a problem that you can’t solve, your Vaddio technical support representative may ask you
to download and email the log file available from the Diagnostics page.

24

Integrator's Complete Guide to the DocCAM 20 HDBT Ceiling-Mounted Document Camera

«
...
26
27
28
29
30
...
»

Summary of Contents for DocCAM 20 HDBT

Page 1: ...Integrator s Complete Guide to the DocCAM 20 HDBT Ceiling Mounted Document Camera Document 411 0017 30 Rev A November 2017...

Page 2: ...stallation 8 Installing the Camera in a Suspended Tile Ceiling 9 Preparing the Tile Ceiling 9 Completing the Installation in a Tile Ceiling 10 Installing the Camera in a Hard Ceiling 11 Preparing the...

Page 3: ...s 26 Setting the Home Zoom Level and Other Zoom Presets 27 Clearing a Zoom Preset 28 Adjusting for the Lighting in the Room 29 Operating the Camera from the Web Interface 31 Telnet Serial Command API...

Page 4: ...or and Light Management Inquiry Commands 54 Other Inquiry Commands 55 Specifications 56 Troubleshooting and Care 57 Check the Status Light First 57 Identify the Issue 57 Operation Storage and Care 58...

Page 5: ...ence this information is also available in smaller limited purpose manuals Download manuals dimensional drawings and other information from www vaddio com support Features n Exmor 1 2 8 type high spee...

Page 6: ...supply and AC cord set for North America n Trim ring with mounting screws n Tile support brace n IR remote DocCAM 20 HDBT with OneLINK HDMI Europe UK 999 9968 201 n DocCAM 20 HDBT camera n OneLINK HDM...

Page 7: ...pe connectors qty 4 n USB 3 0 cable type A to type B 6 ft 1 8 m n Trim ring with mounting screws n Tile support brace n IR remote Note This camera is shipped with a mounting kit for use in suspended a...

Page 8: ...mera enclosure 8 x 8 x 5 1 inches 20 3 x 20 3 x 12 9 cm installed Placed on a tile support brace when installed in a suspended tile ceiling n Bezel ring Extends 0 5 inch from the front face of the cam...

Page 9: ...is not necessary n Status light The multicolored LED indicates the camera s current state In a typical installation only the items inside the bezel ring are visible Status Light The light in the came...

Page 10: ...s been dropped damaged or exposed to liquids If any of these things happen return it to Vaddio for safety and functional testing Cabling Notes Use Cat 5e or better cable and standard RJ 45 connectors...

Page 11: ...the camera to other devices Note The OneLINK device is not required the camera can be connected directly to a third party device with a PoE power injector Options for Power and Other Connections Conne...

Page 12: ...personnel 1 Use the plumb line to determine the ideal camera location centered above the surface where documents or other objects will be placed and mark the desired center 2 Determine the exact align...

Page 13: ...d be performed by qualified personnel 1 Remove the ceiling tile where the camera will be mounted 2 Trace a 6 25 in 15 9 cm circle for the camera opening on the front side of the tile You can use the t...

Page 14: ...el ring in the opening 4 Rotate the camera so that the cable connector is facing the same direction as the top of the document or other photographic subject 5 Secure the trim ring to the camera bezel...

Page 15: ...ount the camera in a gypsum board or other non suspended ceiling using Hard Ceiling Mounting Kit 998 2225 152 Note All above ceiling work must conform to local building codes and should be performed b...

Page 16: ...1 4 in screws 6 Attach the trim ring to the camera s bezel ring with the white machine screws 7 Connect the camera cable to the PoE injector or the OneLINK device as applicable Powering Up the Camera...

Page 17: ...camera s subject Laser buttons The laser pointer is aligned at the factory to point slightly above the center of the camera s subject Move the camera to a zoom preset Position Preset buttons 1 through...

Page 18: ...uring camera operation Caution Laser controls are available to remote operators using the web interface Keep your eyes out of the beam path when the camera is connected to power Auto Focus Switch the...

Page 19: ...and MAC address 2 Press the Data Screen button again to dismiss the information If the address is 169 254 1 1 the camera is using its default IP address and you will need to configure it for your netw...

Page 20: ...om Labels Add helpful information the web interface screens such as conference room name and the in house number for AV assistance n Networking Ethernet configuration n Security Set passwords and mana...

Page 21: ...mera adjustments n Color settings Iris iris gain red gain blue gain detail chroma gamma n Store and label custom color settings as CCU scenes Camera Access management n Guest access n Account password...

Page 22: ...ues Configuring Network Settings NETWORKING PAGE DHCP is the default setting but the camera will use the default address of 169 254 1 1 if no DHCP server is available You will only be able to enter th...

Page 23: ...ble enable Automatic NTP Updating 2 Select the desired time zone from the list 3 If desired specify the NTP server to use Otherwise use the default You may need to refresh the system time display 19 I...

Page 24: ...e password for the admin account n Change the password for the user account Note For best security Vaddio strongly recommends changing the user and admin passwords from the default Using the default p...

Page 25: ...al control 2 Select the desired IP streaming resolution 3 Easy quality mode only Select Video Quality 4 Custom quality mode only Select the desired IP streaming frame rate 5 Custom quality mode only S...

Page 26: ...ration SYSTEM PAGE FIRMWARE TAB If you need to configure several cameras the same way you can configure the first one export its configuration Export Data button and then import the configuration to t...

Page 27: ...ormation in the Confirm dialog box and be sure you understand it It may seem boring but it could save you some time and aggravation 5 When you are ready to start the update click Continue A progress m...

Page 28: ...find information for contacting Vaddio Technical Support on the Help page Accessing the Diagnostic Logs DIAGNOSTICS PAGE If you encounter a problem that you can t solve your Vaddio technical support r...

Page 29: ...of the System page Setting Video Output Resolution SYSTEM PAGE DIP SWITCHES TAB The video output resolution set on the System page determines the resolution available on the video output s of the con...

Page 30: ...RS 232 communication By default the camera is set to 9600 baud To change to 38400 baud use the soft DIP switch for baud rate To enable or disable the indicator light By default the indicator light is...

Page 31: ...fine other zoom presets for views that you will want to use repeatedly All zoom presets may include color and lighting information as well as zoom level Note The Store Preset dialog does not show whic...

Page 32: ...he color settings in step 2 To rename a zoom preset Right click the preset and enter a name in the dialog box that opens Clearing a Zoom Preset CAMERA PAGE Storing a zoom preset automatically overwrit...

Page 33: ...stments as needed using the Color Settings n Auto Iris manages light level adjustments automatically Clear this checkbox to adjust iris and gain manually n Auto White Balance manages color automatical...

Page 34: ...justments These actions include n Rebooting the camera n Putting the camera in standby mode n Selecting a zoom preset that has color and lighting adjustments associated with it To save a custom CCU sc...

Page 35: ...zoom level Other zoom levels may also be available as presets All presets including Home may include lighting and color adjustments n Manual zoom Zoom in or zoom out using the Zoom buttons n Scenes I...

Page 36: ...in RESPONSE OK Get Example COMMAND camera ccu get iris RESPONSE iris 11 Syntax Error Example COMMAND camera preset 1 RESPONSE Syntax error Unknown or incomplete command Using a question mark as a comm...

Page 37: ...s the camera s zoom movement get set 1 20 Sets the zoom level as an integer from 1 to 20 Examples camera zoom in OK Zooms the camera in at the default speed camera zoom out 7 OK Zooms the camera out u...

Page 38: ...speed 1 8 Optional integer 1 to 8 specifies the focus speed mode get auto manual Returns the current focus mode or specifies automatic or manual focus stop Stops the camera s focus movement Examples c...

Page 39: ...tting associated with the preset store Stores the current zoom level as the specified preset save ccu Optional Saves the current CCU settings as part of the preset If not specified the color settings...

Page 40: ...or off iris Returns the iris value as an integer 0 to 11 gain Returns the gain value as an integer 1 to 11 detail Returns the detail value as an integer 0 to 15 chroma Returns the chroma value as an i...

Page 41: ...e of the backlight compensation setting on or off iris 0 13 Sets the iris value as an integer 0 to 13 Can only be used when auto iris is off auto_iris on off Sets the auto iris state on or off Auto ir...

Page 42: ...amera resolution get set resolution Options get Returns the resolution and frame rate currently in use set Sets the resolution and frame rate resolutions 1080p 60 1080p 59 94 1080p 50 1080p 30 1080p 2...

Page 43: ...ff or off if it was on momentary Turn on the laser pointer for 5 seconds Examples camera laser on OK Turns on the laser pointer camera laser toggle OK Changes the state of the laser pointer on if it w...

Page 44: ...n OK Returns the current standby state video mute Gets or sets the camera s video mute status When video is muted the camera sends black video with an on screen message stating that video mute is on T...

Page 45: ...quality selected in Easy video quality mode IP Preset_Resolution Resolution selected in Easy video quality mode IP Protocol The IP streaming protocol in use IP URL The URL where the stream is availabl...

Page 46: ...ttl 64 time 0 410 ms 64 bytes from 192 168 1 66 seq 4 ttl 64 time 3 112 ms 192 168 1 66 ping statistics 5 packets transmitted 5 packets received 0 packet loss round trip min avg max 0 410 0 964 3 112...

Page 47: ...esets to factory defaults on reboot Synopsis system factory reset get on off Options get Returns the camera s current factory reset status on Enables factory reset on reboot off Disables factory reset...

Page 48: ...mmand history is used to keep track of these lines and recall historic information Synopsis history limit Options limit Integer value specifying the maximum number of commands to return Examples histo...

Page 49: ...rview of the CLI syntax Synopsis help Example help exit Ends the command session and then closes the socket Synopsis exit Example exit 45 Integrator s Complete Guide to the DocCAM 20 HDBT Ceiling Moun...

Page 50: ...Protocol is similar to the Sony VISCA command set in order to be compatible with several popular control devices Not all VISCA commands are supported and there are Vaddio specific commands in the fol...

Page 51: ...1 04 08 10 FF One Push Trigger 8x 01 04 18 01 FF One push AF trigger Near Limit 8x 01 04 28 0p 0q 0r 0s FF pqrs near focus limit CAM_AFMode Normal AF 8x 01 04 57 00 FF AF movement mode pqrs movement t...

Page 52: ...Lamp Outdoor Auto 8x 01 04 35 09 FF Outdoor auto including sodium lamp source CAM_RGain Reset 8x 01 04 03 00 FF Manual control of red gain pq red gain 00h FFh Up 8x 01 04 03 02 FF Down 8x 01 04 03 03...

Page 53: ...set 8x 01 04 0B 00 FF Iris setting pq iris position 0h 05h 11h See Iris Values CAM_ Iris on page 52 Up 8x 01 04 0B 02 FF Down 8x 01 04 0B 03 FF Direct 8x 01 04 4B 00 00 0p 0q FF CAM_Gain Reset 8x 01 0...

Page 54: ...01 02 FF ICR mode on off adds an IR cut filter to the image for low light images Off 8x 01 04 01 03 FF Exposure Compensation Values CAM_ExpComp Value Iris Gain 0x0E 7 10 5 dB 0x0D 6 9 dB 0x0C 5 7 5 dB...

Page 55: ...1 1750 0x10 1 1500 1 1250 0x0F 1 1000 1 1000 0x0E 1 725 1 600 0x0D 1 500 1 425 0x0C 1 350 1 300 0x0B 1 250 1 215 0x0A 1 180 1 150 0x09 1 125 1 120 0x08 1 100 1 100 0x07 1 90 1 75 0x06 1 60 1 50 0x05 1...

Page 56: ...11 0x05 F14 0x00 CLOSED Iris Gain Values CAM_Gain Value Steps Gain in dB 0x0F 28 77 8 0x0E 26 44 4 0x0D 24 41 0 0x0C 22 37 5 0x0B 20 34 1 0x0A 18 30 7 0x09 16 27 3 0x08 14 23 9 0x07 12 20 5 0x06 10 17...

Page 57: ...clear CommandCancel 8x 2p FF p socket 1 or 2 CAM_Power On 8x 01 04 00 02 FF Power on Off 8x 01 04 00 03 FF Power off CAM_Tally On 8x 01 7E 01 0A 00 02 FF Off 8x 01 7E 01 0A 00 03 FF CAM_Freeze On 8x 0...

Page 58: ...0x1 0x18 1 24 CAM_MemSaveInq 8x 09 04 23 0X FF y0 50 0p 0q 0r 0s FF X 00h to 07h Address pqrs 0000h to FFFFh Data Color and Light Management Inquiry Commands Inquiry Command Command Response Packet Co...

Page 59: ..._ICRModeInq 8x 09 04 01 FF y0 50 02 FF On y0 50 03 FF Off Other Inquiry Commands Inquiry Command Command Response Packet Comments CAM_PowerInq 8x 09 04 00 FF y0 50 02 FF On y0 50 03 FF Off standby CAM...

Page 60: ...n Auto Manual 28 steps White balance Auto ATW Indoor Outdoor One push Manual S N ratio More than 50 dB Noise reduction On Off 6 Steps Sync system Internal Power PoE Remote management IR Remote web int...

Page 61: ...e Power button The camera s status light is turned off and the remote is not using the same IR channel as the camera Push the Camera Select 1 button on the remote Try the other Camera Select buttons i...

Page 62: ...treaming is not enabled Enable streaming Streaming page in the web interface The laser pointer is off center in the image area The laser pointer is out of alignment Contact Vaddio Technical Support Op...

Page 63: ...radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his her own expens...

Page 64: ...unity EN 61000 4 4 2004 Corrigendum 2006 Electrical Fast Transients EN 61000 4 5 2006 Surge Immunity EN 61000 4 6 2009 Conducted Immunity EN 61000 4 8 2010 Power Frequency Magnetic Field EN 61000 4 11...

Page 65: ...or replacement Vaddio Technical Support can be contacted by email at support vaddio com or by phone at one of the phone numbers listed on support vaddio com Return Material Authorization RMA number B...

Page 66: ...S astronaut Terry Virts top left cosmonauts Alexander Samokutyaev and Anton Shkaplerov By NASA https www flickr com photos nasa2explore 16166230844 Public Domain https commons wikimedia org w index ph...

Page 67: ...sers 15 configuration saving or restoring 22 connection example 7 connector identification 4 connector pin out RS 232 46 constant bit rate IP streaming setting 21 custom CCU scenes 29 custom home posi...

Page 68: ...ecifications 56 physical and environmental specifications 56 pin out RS 232 connector 46 ping command 42 PoE power 7 power up settings 27 power on power off 12 14 power options 7 presets 13 14 35 clea...

Page 69: ...technical specifications 56 technical support 24 Telnet command help 45 Telnet session 32 44 45 ending 45 history 44 temperature operating and storage 58 time zone 19 troubleshooting 57 typical instal...

Page 70: ...io RoboSHOT and OneLINK are trademarks or registered trademarks of Milestone AV Technologies HDBaseT and the HDBaseT Alliance logo are trademarks of the HDBaseT Alliance Exmor is a trademark of Sony C...

Reviews:

No comments

Related manuals for DocCAM 20 HDBT

Brand: Canon Pages: 143

PowerShot ELPH 310 HS

Brand: Canon Pages: 212

Brand: Canon Pages: 342

Brand: Canon Pages: 11

Brand: Brinno Pages: 6

Brand: LINOVISION Pages: 15

Brand: Foscam Pages: 16

Brand: Foxtech Pages: 10

Brand: Mini Gadgets Pages: 16

Brand: Ken A Vision Pages: 10

Brand: Vivitar Pages: 64

Lumix DMC-GF3KPP

Brand: Panasonic Pages: 77

Brand: Narrative Pages: 2

Brand: COP-USA Pages: 57

DCS-1110 - Network Camera

Brand: D-Link Pages: 2

Cyber-shot DSC-W370

Brand: Sony Pages: 11

Cyber-shot DSC-W360

Brand: Sony Pages: 8

Cyber-shot DSC-W310

Brand: Sony Pages: 2

Brands by name

0 1 2 3 4 5 6 7 8 9 A B C D E F G H I J K L M N O P Q R S T U V W X Y Z

Popular brands

Load more brands