Calling
Call Diversion
Call Diversion
NOTICE:
This function is system-dependent.
All incoming calls can be redirected to another handset number. The diversion is made via
Calls
>
Call services
>
Divert calls
. For the details, please refer to the
on page 30.
It is also possible to program a Soft key, Hot key, or Multifunction button
with a shortcut to the
“Call diversion” menu. For the details, refer to the
on page 48.
NOTICE:
When the handset is out of range of the VoWiFi network and the
Call
Forward locally
is used, the call diversion function is managed by the handset
and call diversion does not work until the handset is within the range again.
NOTICE:
Call forward locally
must be set by the system administrator to show
the
Divert calls
menu in the handset. For the details, refer to the Configuration
Manual, Unify OpenScape WLAN Phone WL4.
Divert All Calls
1)
In the Call menu, select
Call services
>
Divert calls
.
2)
Choose between:
•
Internal
to divert all incoming calls to another internal handset.
•
External
to divert all incoming calls to another external handset.
3)
Select
All calls
>
Edit
4)
Enter the number (maximum 24 digits) to divert to.
5)
To save changes, choose one of the following:
• Press
OK
. The check box is marked.
• Press
Back
. For the
Save?
dialog window, press
Yes
. The check box is marked.
Divert Calls if No Reply
To divert incoming calls to any internal or external number in case the called party cannot an-
swer, do the following:
1)
In the Call menu, select
Call services
>
Divert calls
.
2)
Choose between
Internal
and
External
.
3)
Select
No reply
>
Edit
.
4)
Enter the number (maximum 24 digits) to divert to.
5)
To save changes, press
OK
or press
Back
>
Yes
.
Divert Calls When Busy
To divert incoming calls to any internal or external number in case the called party is busy, do the
following:
1)
In the Call menu, select
Call services
>
Divert calls
.
2)
Choose between
Internal
and
External
.
3)
Select
When busy
>
Edit
.
13
Applicable to WL4 and WL4 Messaging only.
A31003-M2000-U109-01-7619, 29/04/2020
OpenScape WLAN Phone WL4, User Manual
27
