TRUST 500F SPYC@M FLASH
23
U K
Problem
Cause
Possible solution
An old version of
DirectX is installed.
Download the latest version of
DirectX from www.microsoft.com
Set your VGA card to a lower
resolution and colour depth (for
example, 800 x 600 / 16 bits
colours).
A live recording
gives a displaced
image and the
wrong colours.
For a too high VGA
resolution (for
example, 1600x1200),
it is possible that there
is insufficient memory
for the video overlay.
Updating your VGA driver may also
solve the problem.
There is
interference in
the photographs.
The photographs are
taken in dark
surroundings.
Make sure there is enough light.
Video recordings
are lost when
changing the
batteries.
Video recordings are
saved in the SDRAM
memory.
Connect the camera to your
computer’s USB port when
changing the batteries.
No more
recordings are
made.
The camera’s memory
is full. The recording
counter in the LCD
screen flashes.
Load the recordings onto your
computer and then delete them all
from the camera’s memory.
The problem is
not listed here.
Check the Internet for
the latest update of
the camera
Troubleshooter.
Go to
www.trust.com/customercare/help/
camera
If you still have problems after trying these solutions, please contact one of the Trust
Customer Care Centers. You can find more information at the back of this instruction
manual. Please have the following information available:
•
The article number. This is 12932.
•
A good description of what does not work.
•
A good description of when the problem occurs.
