Toshiba E-STUDIO520, Service Manual, Page: 41 / 592

March 2005 © TOSHIBA TEC e-STUDIO520/600/720/850 ERROR CODE AND SELF-DIAGNOSTIC MODE
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4) E-mail related error (when GM-1050/4010 or 2040 is installed)
Error code
Message displayed in the
TopAccess screen
Contents Troubleshooting
2C10 Illegal Job status System access abnormality Ch.5.1.14 [ 4 ]
2C11 Not enough memory Insufficient memory Ch.5.1.14 [ 4 ]
2C12 Illegal Job status Message reception error Ch.5.1.14 [ 4 ]
2C13 Illegal Job status Message transmission error Ch.5.1.14 [ 4 ]
2C14 Invalid parameter specified Invalid parameter Ch.5.1.14 [ 4 ]
2C15 Message size exceeded limit or
maximum size Exceeding file capacity Ch.5.1.14 [ 4 ]
2C20 Illegal Job status System management module access
abnormality Ch.5.1.14 [ 4 ]
2C21 Illegal Job status Job control module access abnormality Ch.5.1.14 [ 4 ]
2C22 Illegal Job status Job control module access abnormality Ch.5.1.14 [ 4 ]
2C30 Failed to create directory Directory creation failure Ch.5.1.14 [ 4 ]
2C31 Failed to create file File creation failure Ch.5.1.14 [ 4 ]
2C32 Failed to delete file File deletion failure Ch.5.1.14 [ 4 ]
2C33 Failed to create file File access failure Ch.5.1.14 [ 4 ]
2C40 Failed to convert image file for-
mat Image conversion abnormality Ch.5.1.14 [ 4 ]
2C60 Failed to process your Job. Insuf-
ficient disk space. HDD full failure during processing Ch.5.1.14 [ 4 ]
2C61 Failed to read AddressBook Address Book reading failure Ch.5.1.14 [ 4 ]
2C62 Not enough memory Memory acquiring failure Ch.5.1.14 [ 4 ]
2C63 Invalid Domain Address Terminal IP address unset Ch.5.1.14 [ 4 ]
2C64 Invalid Domain Address Terminal mail address unset Ch.5.1.14 [ 4 ]
2C65 Failed to connect to SMTP server SMTP address unset Ch.5.1.14 [ 4 ]
2C66 Failed to connect to SMTP server Server time-out error Ch.5.1.14 [ 4 ]
2C69 Failed to connect to SMTP server SMTP server connection error Ch.5.1.14 [ 4 ]
2C6A Failed to send E-Mail message HOST NAME error (No RFC error) Ch.5.1.14 [ 4 ]
2C6B Invalid address specified in From:
field Terminal mail address error Ch.5.1.14 [ 4 ]
2C6C Invalid address specified in To:
field Destination mail address error (No RFC
error) Ch.5.1.14 [ 4 ]
2C6D NIC system error System error Ch.5.1.14 [ 4 ]
2C70 SMTP service is not available SMTP client OFF Ch.5.1.14 [ 4 ]
2C71 Failed SMTP Authentication SMTP authentication error Ch.5.1.14 [ 4 ]
2C72 POP Before SMTP Authentica-
tion Failed POP before SMTP error Ch.5.1.14 [ 4 ]
2C80 Failed to process received E-mail
job E-mail transmission failure when pro-
cessing E-mail job received Ch.5.1.14 [ 4 ]
2C81 Failed to process received Fax
job Process failure of FAX job received Ch.5.1.14 [ 4 ]
2CC0 Job canceled Job canceling -
2CC1 Power failure occurred Power failure Ch.5.1.14 [ 4 ]
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