67
TileVision - Troubleshooting
The red/green LED is not lit
(Press the POWER button to check if the
green LED lights)
Check for power failure.
Make sure remote isolation switch is set to on.
Make sure the mains socket or fused spur is set to on and has
power to it.
Make sure the AC power lead is connected to the power adap-
tor.
If the mains supply is via a 13 A outlet check the fuse in the
mains plug.
If the IR LED on a remote control is viewed through a digital
camera, the IR LED will be seen to light when any button on
the remote control is pressed. If the IR LED does not light the
battery/batteries should be replaced.
If the IR LED is seen to light but the remote control only works
within 500 mm of the TileVision
®
, the battery/batteries should
be replaced.
If the batteries are replaced and the IR LED still does not light
the remote control is faulty or the battery/batteries have been
incorrectly installed.
Check the volume level and that the Mute function is off.
Analogue TV – check the correct system is selected for your
country. For example, in the UK the setting must be I. See
pages 30 for more information.
This is usually a digital broadcast fault which clears when an
alternative channel is selected and then the original channel
selected again.
Refer to a professional aerial installer. This can be due to the
condition of the aerial, the location of the aerial, the cable
quality/length, or other equipment attenuating the signal.
Note: Even though other TVs display a good picture in the
same building it does not prove the quality of the signal
reaching the TileVision
®
. The only way is to try an alternative
TV on the aerial to the TileVision
®
or the TileVision
®
in a
known, good location.
Refer to the installation instructions on page 12, check the LED
on the Remote-Link is lit.
If the LED on the Remote-Link is lit, check that the Sky remote
control does control the Sky receiver directly.
Check that the connections and set up of the Sky receiver, as
shown on page 12, are correct. Note the output channel of the
Sky™ receiver whilst on the RF OUTLETS page.
Perform ATV Manual Tuning as shown on page 30 and tune to
the output channel of the Sky™ receiver’s RF2 outlet. Ensure
that the TileVision
®
is set to PAL I.
If a timer recording is in progress, the LED will be lit green, but
a picture will not be displayed. On completion of the timer
recording the LED will revert back to red (standby mode).
No sound from the TileVision®
A Sky™ receiver can not be controlled
via the TileVision®
Sound and picture out of sync
Poor DTV picture or picture breaking
up ‘blocking’
Remote control is not working
Green LED but no picture
