Your vehicle must maneuver with great precision when features like Traffic-Aware Cruise Control
and Autosteer are active. Before these features can be used for the first time, the cameras must
complete an initial self-calibration. Occasionally, one or more cameras can become uncalibrated.
For your convenience, a calibration progress indicator is displayed on the touchscreen.
Calibration typically completes after your vehicle has driven 20-25 miles (32-40 km), but the
distance varies depending on road and environmental conditions. For example, driving on a
straight road with highly visible lane markings helps the cameras calibrate quicker.
Drive to Calibrate Cameras on page 104
for more information.
When calibration is complete, Traffic-Aware Cruise Control and Autosteer should be available.
If the alert persists and camera calibration has not completed after your vehicle has driven 100
miles (160 km) or more, or Traffic-Aware Cruise Control and Autosteer remain unavailable
despite successful camera calibration, schedule service at your earliest convenience. Your
vehicle is OK to drive in the meantime.
(APP_w304)
Camera blocked or blinded
Clean camera or wait for it to regain visibility
One or more of the vehicle cameras is blocked or blinded due to external conditions. When the
cameras cannot provide accurate visual information, some or all Autopilot features may be
temporarily unavailable.
Cameras can be blocked or blinded due to many factors, including:
• Dirt or debris on the camera surface
• Environmental conditions like rain, fog, snow, or dew
• Bright sunlight or glare from another light source
• Condensation (water droplets or mist) on the camera surface
Continue to your destination. Your vehicle is OK to drive.
This is often a temporary issue that will be resolved when condensation evaporates or a
particular environmental condition is no longer present.
If the alert does not clear by the time you reach your destination, check camera surfaces for
condensation, dirt, or other debris.
For camera locations, see
Clean the cameras as necessary before your next planned drive. For recommended cleaning
procedures, see
Cleaning Cameras and Sensors on page 105
If you continue to see this alert after cleaning the cameras, check the inside surfaces of the door
pillar camera enclosures for condensation.
Although condensation inside the camera enclosures cannot be wiped clean, you can usually
clear it faster by following these steps:
1. Pre-condition the cabin with the temperature set to High and A/C turned ON.
2. Turn on the front windshield defroster.
3. Direct the air vents toward the door pillar cameras.
Troubleshooting Alerts
263
Consumer Information
