You may notice that your vehicle consumes more energy than usual when you are not driving it,
or that your vehicle displays a lower projected range than you would normally expect after
charging. This is normal vehicle behavior when this alert is present, and it will continue until the
backup power source is restored.
You may also notice that some nonessential features are not available. This is expected behavior
due to your vehicle preserving energy for essential functions.
It is recommended that you limit or avoid the use of any nonessential features. This can help
your vehicle maintain adequate electrical power for essential functions.
There is a chance that an issue affecting the primary power source could cause your vehicle to
shut down unexpectedly.
It is recommended that you schedule service at your earliest opportunity, so the backup power
source for the electrical system can be restored.
(VCBATT_a478)
Low voltage battery service is required
Schedule service - Vehicle may not restart
The low voltage battery cannot provide the electrical support necessary to drive or continue
driving.
If this alert is present while you are driving, your vehicle needs to come to a stop as soon as
possible. Pull over safely at your earliest opportunity.
It is possible your vehicle will shut down unexpectedly. It is also possible that your vehicle will
not restart after the current drive.
You may notice that some nonessential features are not available. This is expected behavior due
to your vehicle preserving energy for essential functions.
It is recommended that you eliminate or reduce your use of any nonessential features. This can
help your vehicle maintain adequate electrical power for essential functions other than driving,
until it can be serviced.
If this alert remains present, it is recommended that you schedule service immediately. Without
service, your vehicle may not drive, may shut down unexpectedly, or may not restart.
(VCBATT_a496)
Vehicle is preparing to shut down
PULL OVER SAFELY
The electrical system cannot provide adequate support to drive or continue driving. Your vehicle
is preparing to shut down to preserve energy for essential functions other than driving.
Your vehicle cannot be driven or continue driving while this condition continues.
If this alert is present while you are driving, your vehicle needs to come to a stop as soon as
possible. It is recommended that you:
• Pull over safely at your earliest opportunity
• Use your Mobile App to contact Tesla Roadside Assistance immediately, or seek other
roadside assistance if preferred
Troubleshooting Alerts
305
Consumer Information
