Tesla MODEL X 2021 Owner'S Manual Download | Manualshive

Page: 77 / 318

background image

Indicator

Description

Model X is in Transport
mode and can roll freely. It
does not automatically

shift into Park when you

Transport Mode on page
248

.

Trailer mode (if equipped)

is active. See

Accessories on page 90

.

A blue snowflake appears
when some of the energy
stored in the Battery may
not be available due to
cold weather conditions.
During these cold weather
conditions, charging rates
may also be limited. If
Model X is plugged in, you
can heat your Battery by
turning on climate control
with the mobile app. The
snowflake disappears
when the Battery is
sufficiently warm.

Vehicle power is currently
being limited because the
energy remaining in the
Battery is low, the

vehicle's systems are
being heated or cooled, or
an error is detected by the
drive inverter.

Instrument Panel

75

Driving

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Summary of Contents for MODEL X 2021

Page 1: ...MODEL X 2021 OWNER S MANUAL Software version 2022 12 North America...

Page 2: ...e touchscreen in your vehicle may appear slightly different All specifications and descriptions contained in this document are verified to be accurate at the time of printing However because continuou...

Page 3: ...t 118 Traffic Light and Stop Sign Control 121 Autopark 129 Summon 131 Smart Summon 135 Active Safety Features 139 Lane Assist 139 Collision Avoidance Assist 142 Speed Assist 146 Cabin Camera 148 Using...

Page 4: ...tions for Transporters 247 Consumer Information 252 About this Owner Information 252 Disclaimers 254 Reporting Safety Defects 256 Radio Regulatory Compliance 257 Troubleshooting Alerts 260 Index 308 C...

Page 5: ...e 103 5 Exterior mirrors Mirrors on page 60 6 Hood Front trunk Front Trunk on page 23 7 Front rear tow eye cover Instructions for Transporters on page 247 8 Wheels and tires Wheels and Tires on page 2...

Page 6: ...orn Horn on page 59 Wipers Wipers and Washers on page 76 Voice Commands Voice Commands on page 183 5 Touchscreen Touchscreen Overview on page 6 6 Camera Cabin Camera on page 148 7 Cabin climate contro...

Page 7: ...or Shifting on page 64 16 Glovebox Glovebox on page 26 1 Rear touchscreen Rear Touchscreen on page 7 2 USB ports USB Ports on page 26 3 Rear cup holders Interior Storage and Electronics on page 26 4 A...

Page 8: ...of the touchscreen is the map area Other main components are shown here NOTE Illustrations are provided to improve conceptual understanding only Depending on vehicle options software version market re...

Page 9: ...alert appears to notify you of an incoming phone call a text message appears when applicable and voice commands appear when in use If applicable touch options from these popup messages for example ac...

Page 10: ...s 5 Video Access video streaming services 6 Volume Touch to adjust the volume NOTE Adjusting the temperature media and volume controls adjusts the front cabin settings also You can lock the rear touch...

Page 11: ...ly lock provided the Walk Away Door Lock feature is turned on see Walk Away Door Lock on page 19 Before you can use a phone to access Model X follow these steps to authenticate it 1 Download the Tesla...

Page 12: ...to physically touch the wireless phone charger or driver s side door pillar with the key card and you may need to hold it against the transmitter for one or two seconds Once inside power up Model X b...

Page 13: ...nsors to detect the presence of an object in the door s path In most cases when an object is detected the door stops moving However the sensors are unable to detect all areas under all circumstances p...

Page 14: ...k and extend the handle When carrying your key fob with you you can also open the trunk without having to use the key by pressing the liftgate s exterior switch If Walk Away Door Lock is enabled Model...

Page 15: ...TE CR2354 batteries can be purchased from any retailer that sells batteries 4 Holding the bottom cover at an angle align the tabs on the cover with the corresponding slots on the key fob then press th...

Page 16: ...ion 2 Scan your new key card or key fob on the card reader located on the wireless phone charger To scan the key fob Place it at the top of the left phone charger against the center divider Point the...

Page 17: ...e setting is off Once inside you can close the doors by touching Controls Close NOTE Powered doors stop moving if an obstacle is detected WARNING Before allowing an automated feature to open or close...

Page 18: ...on the key fob see Keys on page 9 To open a falcon wing door from inside Model X press the switch located on the door pillar or touch the associated door icon on the touchscreen Controls Locks NOTE I...

Page 19: ...to continue opening or closing the falcon wing door you can override obstacle detection by pressing and holding the switch located on the door pillar or touching and holding the associated door icon o...

Page 20: ...breakers that are used to assist in opening the front doors in cases where resistance is detected such as ice buildup in cold weather The pop actuator is located just above the front door latch and e...

Page 21: ...if Fold Mirrors is on To also hear a confirmation sound when Model X locks touch Controls Locks Lock Confirmation Sound Model X does not automatically lock if You check the Exclude Home checkbox and M...

Page 22: ...ock When enabled your vehicle automatically closes the windows when Model X locks NOTE See Cold Weather Best Practices on page 100 for information on preparing windows for cold weather CAUTION To avoi...

Page 23: ...eight by manually lifting it higher When doing so the touchscreen prompts you to choose if you always want the trunk to open to this higher position at this location and saves your choice If you choos...

Page 24: ...before moving Model X and place heavy cargo in the upper trunk compartment To access the cargo area inside the rear trunk push down on the ridged portion of the handle of the cargo cover and then pul...

Page 25: ...X hood is not heavy enough to latch under its own weight and applying pressure on the front edge or center of the hood can cause damage To properly close the hood 1 Lower the hood until the striker t...

Page 26: ...the front trunk allows a person locked inside to get out Press the interior release button to open the front trunk then push up on the hood NOTE The interior release button glows following a brief ex...

Page 27: ...rminals 6 Turn on the external power supply refer to the manufacturer s instructions The hood latches are immediately released and you can now open the hood to access the front trunk area 7 Disconnect...

Page 28: ...arrying your phone key if Walk Away Door Lock is turned on or if Valet mode is active see Valet Mode on page 56 It does not lock when Model X is locked by touching the lock icon on the touchscreen WAR...

Page 29: ...that meets these requirements Minimum storage capacity of 64 GB Use a flash drive with as much available storage as possible Video footage can occupy a large amount of space A sustained write speed of...

Page 30: ...otage including recent and saved clips NOTE Dashcam recording pauses when you launch the Viewer You can also view video footage by removing and inserting the USB flash drive into a computer and naviga...

Page 31: ...ed in does not deplete the low voltage battery WARNING The power socket and an accessory s connector can become hot WARNING To prevent excessive interference with the vehicle s electronics Tesla recom...

Page 32: ...tes effectively avoid covering the microphones with seat covers etc Active Road Noise Reduction may disable if a window is rolled down door is open or the fan is turned up Active Road Noise Reduction...

Page 33: ...held in place by the magnet you can adjust the sun visor and lower the extender to provide maximum shade To expose the vanity mirror lower the visor extender then lower the mirror cover While the cove...

Page 34: ...least 10 inches 25 cm from the center of the airbag cover 3 Place the shoulder section of the seat belt mid way between your neck and your shoulder Fit the lap section of the belt tightly across your...

Page 35: ...econd Row Seats Bench The second row seat backs on bench seats can be folded fully forward so they lay flat and maximize cargo space Pull up the mechanical lever located on the side of each outboard s...

Page 36: ...Bench Seats If your vehicle is equipped with bench seats a button is located on the backrest of each second row outboard bench seat This third row ingress button makes it easy for passengers to enter...

Page 37: ...n to return the second row seats to their normal position WARNING Do not use the third row ingress button located on the backrest of a second row outboard seat when a child or occupant is seated in th...

Page 38: ...re locked in their upright position before travel Failure to do so increases the risk of injury Seat Heaters All seats contain heating pads In addition both front seats are ventilated You can control...

Page 39: ...g position This is useful when you are carrying an object in a rear seat that triggers the seat belt reminder alert To mute the reminder touch the associated seat on the seat belt reminder popup messa...

Page 40: ...y retracting The belt should not hang loose If a seat belt does not fully retract contact Tesla Wearing Seat Belts When Pregnant Do not put the lap or shoulder sections of the seat belt over the abdom...

Page 41: ...rn by all occupants at all times even if driving for a very short distance Failure to do so increases the risk of injury or death if a collision occurs WARNING Secure small children in a suitable chil...

Page 42: ...peration of a seat belt or that can cause a seat belt to become inoperable WARNING Do not use after market comfort and convenience products that attach to the seat belts WARNING When seat belts are no...

Page 43: ...n visors NOTE The image s shown below are representative only and may not be identical to the labels in your vehicle Model X has an occupancy sensor in the front passenger seat that controls the passe...

Page 44: ...t belt and upper tether strap Attach booster seats using the seat belt only Many child safety seats currently available allow children to ride rear facing using the child safety seat s integrated 5 po...

Page 45: ...until it has been completely rewound When installing a child safety seat with integrated restraints engage the belt s automatic locking retractor by pulling the seat belt webbing until it is fully ex...

Page 46: ...nt panel displays the warning message move the seat or backrest slightly forward or backward until it locks firmly into position and the message no longer displays Bench Seats NOTE To accommodate larg...

Page 47: ...ng a child seated in the second row from being pushed against the corresponding front seat See Adjusting Second Row Seats Monopost on page 34 To install a LATCH child safety seat slide the safety seat...

Page 48: ...ional six seat interior a center seating position is not available in the second row WARNING When routing tether straps keep the strap close to the headrest as illustrated below On a Model X equipped...

Page 49: ...ap belt portion of a lap shoulder belt A child could be endangered in a crash if a child safety seat is not properly secured in the vehicle WARNING According to collision statistics children are safer...

Page 50: ...t anchors are designed to withstand only those loads imposed by a correctly fitted child safety seat Under no circumstances are they to be used for adult seat belts harnesses or for attaching other it...

Page 51: ...sitions The airbag is a supplemental restraint at those seating positions All occupants including the driver should always wear their seat belts whether or not an airbag is also provided at their seat...

Page 52: ...t occupants by restricting leg movement thereby positioning the occupants so that the front airbags work more effectively Whether or not knee airbags deploy in a collision is partially dependent on th...

Page 53: ...nger airbag status indicator does not match the situation do not use the seat The passenger must ride in a different seat Contact Tesla Service NOTE It takes approximately six seconds after you power...

Page 54: ...n to the items listed above the following situations can interfere with the accuracy of the occupant classification system Placing a radio transmitter for example a hunting radio or walkie talkie on t...

Page 55: ...ion Incorrect seating position the passenger must not recline the backrest to a laying down position when the vehicle is moving Inflation Effects WARNING When airbags inflate a fine powder is released...

Page 56: ...as far back as possible The National Highway Traffic Safety Administration NHTSA recommends a minimum distance of 10 25 cm between an occupant s chest and an airbag WARNING Children should not be seat...

Page 57: ...t Model X Any driver can use the Easy Entry setting by associating it with their driver s profile When the Easy Entry setting is associated with a driver s profile the steering yoke and driver s seat...

Page 58: ...top of the Controls screen then touch Valet Mode The first time you enter Valet mode the touchscreen prompts you to create a 4 digit PIN you will use to cancel Valet mode When Valet mode is active the...

Page 59: ...he steering yoke When driving at higher speeds Model X feels more responsive Overview of Steering Yoke Buttons Your Model X features stalkless driving in which all controls you need when driving are a...

Page 60: ...ers use the scroll button to choose an option up down left or right Right Scroll Button Use the scroll button on the right side of the steering yoke to control Autopilot features such as Autosteer and...

Page 61: ...Horn To sound the horn press and hold the horn button on the right side of the steering yoke Steering Yoke 59 Driving...

Page 62: ...mulate when Model X is parked turn off Mirror Auto Fold Accumulation of ice can prevent exterior side mirrors from folding or unfolding See Cold Weather Best Practices on page 100 for information on h...

Page 63: ...lding of mirrors at any time for example Model X has no power by pushing the mirror assembly away from you to unfold or pulling it toward you to fold You can integrate auto folding mirrors with HomeLi...

Page 64: ...r two minutes have passed since you used the key card the touchscreen displays a message telling you that driving requires authentication If you see this message place the key card in either phone doc...

Page 65: ...after a few minutes try power cycling the vehicle See Power Cycling the Vehicle on page 63 NOTE Restarting the touchscreen also activates the drive mode selector on the center console NOTE Restarting...

Page 66: ...sole is not activated see Shift Using the Center Console on page 65 NOTE Model X does not automatically select drive modes in Valet Mode Auto Shift out of Park is disabled by default When disabled use...

Page 67: ...ates if you don t shift within 10 seconds Park Model X automatically shifts into Park whenever it determines that you are exiting the vehicle For example the driver s seat belt is unbuckled and the ve...

Page 68: ...ically shifts into Park when you open the driver s door to exit the vehicle To stay in Neutral even when you leave Model X you must engage Transport Mode described next Keeping Your Vehicle in Neutral...

Page 69: ...running lights are required in your region the exterior lights used for this purpose are always on whenever Drive or Reverse is engaged ON Exterior lights turn on CAUTION Ensure the headlights and re...

Page 70: ...chosen setting is retained until you manually change it NOTE When you touch or press the high beam headlight button on the left side of the steering yoke the touchscreen displays an abbreviated light...

Page 71: ...ation to increase the visibility of pedestrians and curbs and to improve visibility when turning at a dark intersection into a driveway or when making a u turn The Adaptive Front Lighting System AFS o...

Page 72: ...a clicking sound Hazard Warning Flashers To turn on the hazard warning flashers press the button on the drive mode selector located at the front of the center console All turn signals flash Press aga...

Page 73: ...al estimated driving distance or energy available Instead of driving distance you can display the percentage of battery energy remaining To do so touch Controls Display Energy Display NOTE When antici...

Page 74: ...available that is currently being detected by Speed Assist see Speed Assist on page 146 3 Current driving speed 4 The currently set cruising speed When Traffic Aware Cruise Control is available but yo...

Page 75: ...blue line in front of Model X see Navigate on Autopilot on page 118 Indicator Lights Indicator lights display along the top of the instrument panel to show status and alert you of specific vehicle co...

Page 76: ...Headlights on page 68 Indicator Description If a fault is detected with the Adaptive Front Lighting this indicator displays if equipped See Adaptive Front Lighting System AFS on page 69 This indicato...

Page 77: ...ery may not be available due to cold weather conditions During these cold weather conditions charging rates may also be limited If Model X is plugged in you can heat your Battery by turning on climate...

Page 78: ...does not detect liquid on the windshield the wipers do not operate I Intermittent slow II Intermittent fast III Continuous slow IIII Continuous fast NOTE If you choose Auto and the ability to detect...

Page 79: ...la immediately Apply steady pressure and keep the brakes firm to bring the vehicle to a stop when safe to do so The instrument panel displays this yellow brake indicator if a brake booster fault is de...

Page 80: ...safe driving distance from the vehicle in front of you and exercise caution when driving conditions are hazardous Brake disc wiping and hydraulic fade compensation is not a substitute for adequately a...

Page 81: ...snowy or icy conditions the rear wheels may not have sufficient traction to prevent Model X from sliding down a slope particularly if not using winter tires Avoid parking on hills in snowy or icy cond...

Page 82: ...ow the wheels to spin at a limited speed you can enable Slip Start Slip Start can be enabled only when Model X is moving 30 mph 48 km h or slower Slip Start automatically disables when the speed excee...

Page 83: ...etermine if Model X is approaching an obstruction can result in damage to the vehicle and or objects and can potentially cause serious injury Always inspect the area with your own eyes When reversing...

Page 84: ...by mud ice or snow or by a vehicle bra excessive paint or adhesive products such as wraps stickers rubber coating etc The object is located below approximately 8 inches 20 cm such as a curb or low ba...

Page 85: ...cle Hold You can then release the brake pedal and remain stopped even on a hill This indicator displays on the instrument panel whenever Vehicle Hold is actively braking Model X To disengage Vehicle H...

Page 86: ...vehicle After three hours the feature times out to prevent unnecessary energy consumption for example you leave the vehicle and forget to cancel Drag Strip Mode When using Drag Strip Mode Model X cons...

Page 87: ...ge You can also show distance and total and average energy used since your last charge and for additional trips To name or rename a trip touch the trip s name enter a new name for the trip then press...

Page 88: ...o assist in controlling your acceleration and speed If safe to do so modulate the accelerator pedal instead of using the brake pedal when gradually slowing down Whenever Model X is moving and you are...

Page 89: ...distance driven Model X helps protect you against running out of energy Your vehicle continuously monitors its energy level and proximity to known charging locations Touch Chargers in the Navigation s...

Page 90: ...ors can reduce the performance of the cameras including a dirty or obstructed lens Therefore depending on the cameras to determine if Model X is approaching an obstruction can result in damage to the...

Page 91: ...of your oncoming vehicle The sound which activates whenever Model X is shifted out of Park gets louder as speed increases WARNING If sound cannot be heard pedestrians may not be aware of your oncomin...

Page 92: ...s on page 98 The package also includes Trailer Mode software see Trailer Mode on page 93 When you connect an accessory carrier s wiring harness Model X detects a connection for trailer lights and this...

Page 93: ...t passengers or cargo in the tow vehicle can reduce the tongue weight it can handle which also reduces the maximum towing capacity Maximum towing capacity is calculated assuming the GVWR Gross Vehicle...

Page 94: ...ements in your state region that apply to trailer towing Failure to comply with regulations can compromise your safety Adjust side mirrors to provide a clear rearward view without a significant blind...

Page 95: ...ctions If the issues are resolved and the red icon still persists turn Trailer Mode off and on again Some Autopilot features Autosteer Summon Lane Assist etc as well as rear parking sensor functionali...

Page 96: ...braking Failure to do so can result in a collision WARNING Observe all regulations and legal requirements in your regional and national jurisdictions that apply specifically to trailer towing and brak...

Page 97: ...at all towing components are securely tightened Parking with a Trailer Whenever possible avoid parking on a grade However if parking on a grade is absolutely necessary place wheel chocks under the tra...

Page 98: ...47 inches 1186 mm NOTE The trailer hitch assembly is attached to the body of the vehicle with 8 nuts To install the trailer hitch receiver 1 Remove the dust cover from the hitch housing NOTE Model X...

Page 99: ...oper connection Do not use the hitch if the key is not removed NOTE Tesla recommends making a note of the key code You need this code if you lose the keys and need to order a replacement 9 Close the d...

Page 100: ...en way wiring connector SAE J560 is attached near the tow hitch Most trailer wiring plugs can be attached to this connector 1 Reverse Lights Purple 2 Low Voltage Power Red or Black 3 Right Turn Signal...

Page 101: ...he trailer electrical cable does not contact or drag on the ground and there is enough slack in the cable to allow for turns Impact on Range Towing a trailer and carrying accessories increases vehicle...

Page 102: ...tery using Scheduled Departure or the mobile app before driving can also reduce charging time at a Supercharger or third party fast charger especially if the Supercharger or third party fast charger i...

Page 103: ...sing Trip Planner see Trip Planner on page 170 to navigate to a Supercharger Model X pre heats the Battery to ensure when you arrive at the Supercharger the Battery temperature is optimal and ready to...

Page 104: ...cable in place when inserted but it can still charge at a slow AC rate even if the latch is not engaged Storage If you leave Model X parked for an extended period of time plug the vehicle into a charg...

Page 105: ...above the rear view mirror 5 A camera is mounted to each front fender 6 Radar is mounted behind the front bumper Model X is also equipped with high precision electronically assisted braking and steer...

Page 106: ...e the instrument panel displays a progress indicator When calibration is complete Autopilot features are available for use Calibration typically completes after driving 20 25 miles 32 40 km but the di...

Page 107: ...ute for checking the physical positioning and condition of these components Walk around your vehicle and inspect the cameras and sensors for physical damage Incorrectly calibrated or positioned camera...

Page 108: ...ware Cruise Control is capable of detecting pedestrians and cyclists never depend on Traffic Aware Cruise Control to adequately slow Model X down for them Always watch the road in front of you and be...

Page 109: ...scroll wheel on the steering wheel up or down For more details see Changing the Cruising Speed on page 107 5 To cancel Traffic Aware Cruise Control press the right scroll wheel or press the brake peda...

Page 110: ...trol may be unable to provide adequate speed control because of limited braking capability and hills It can also misjudge the distance from a vehicle ahead Driving downhill can increase driving speed...

Page 111: ...ontrol to determine an appropriate driving speed Tesla recommends driving at a speed that is safe for road conditions and within posted speed limits Adjust the Following Distance To adjust the followi...

Page 112: ...he same way as when you move your foot off the accelerator when driving without Traffic Aware Cruise Control see Regenerative Braking on page 78 WARNING Traffic Aware Cruise Control cancels or may not...

Page 113: ...road has sharp curves Visibility is poor due to heavy rain snow fog etc Bright light such as from oncoming headlights or direct sunlight is interfering with the view of the camera s A camera or senso...

Page 114: ...action Failure to follow these instructions could cause damage serious injury or death Operating Autosteer Before you can operate Autosteer you must enable it by touching Controls Autopilot Autosteer...

Page 115: ...s the driver s responsibility to be in control of Model X at all times Restricted Speed On a controlled access highway the cruising speed reflects the speed limit taking into consideration any offset...

Page 116: ...idance Assist on page 142 When Autosteer cancels it sounds a chime and the Autosteer icon either turns gray to indicate that Autosteer is no longer active or disappears to indicate that it is not curr...

Page 117: ...s lane marking is not detected the lane change is aborted and Model X returns to its original driving lane The view of the camera s is not obstructed When an automatic lane change is in progress Overt...

Page 118: ...top signs Therefore Stop Light and Stop Sign Warning may not detect all stop lights and stop signs WARNING The Stop Light and Stop Sign Warning feature does not apply the brakes or decelerate Model X...

Page 119: ...nd spot when you engage the turn signal Model X is being driven very close to a vehicle in front of it which is blocking the view of the camera s WARNING Many unforeseen circumstances can impair the o...

Page 120: ...by turn direction list is already enabled at the start of every trip Speed Based Lane Changes Navigate on Autopilot is designed to perform both route based and speed based lane changes Route based lan...

Page 121: ...comes active when you reach a controlled access highway on your navigation route Whenever Navigate on Autopilot is active the instrument panel displays the driving lane as a single blue line in front...

Page 122: ...is turned on you must engage the appropriate turn signal to confirm that you want Navigate on Autopilot to proceed with the lane change If you do not confirm the lane change within three seconds a chi...

Page 123: ...are unobstructed see Cleaning Cameras and Sensors on page 105 and calibrated see Drive to Calibrate Cameras on page 104 Traffic Light and Stop Sign Control depends on the ability of the cameras to de...

Page 124: ...hould stop and then to take appropriate action as needed WARNING Never depend on Traffic Light and Stop Sign Control to determine whether to stop at or proceed through an intersection Drive attentivel...

Page 125: ...teering yoke Model X also continues If a car is not in front of you the instrument panel displays a red stop line and you must confirm that you want to continue through the intersection by briefly pre...

Page 126: ...hen there is adequate distance to safely stop before entering the intersection NOTE You can take over driving at any time by manually braking to cancel Autosteer or Traffic aware Cruise Control Model...

Page 127: ...te stop at the red stop line displayed on the instrument panel When you want to proceed through the intersection for example traffic laws and conditions indicate it is safe and legal to proceed you mu...

Page 128: ...ay and continues straight without slowing down or stopping End of T junction If Model X detects a T junction based on the map data Model X slows down and comes to a complete stop at the red stop line...

Page 129: ...ly pressing the accelerator pedal before Model X has stopped your confirmation is ignored Model X is not designed to proceed through a stop sign without stopping NOTE Even when using Autosteer and eve...

Page 130: ...consecutive light controlled intersections that are very close to each other Visibility is poor heavy rain snow fog etc or weather conditions are interfering with camera or sensor operation Bright lig...

Page 131: ...king lines Autopark may not work with textured road surfaces such as cobblestone or brick Parallel Parking Your driving speed must be below 13 mph 21 km h If driving too fast Autopark may not be able...

Page 132: ...parking sequence when you manually move the steering yoke shift or touch Cancel on the touchscreen Autopark also cancels parking when The parking sequence exceeds seven moves Model X detects that the...

Page 133: ...nces Bumper Clearance Set the distance that you want Summon to stop from a detected object for example you may want Summon to stop within just a few inches of a garage wall Note that this distance app...

Page 134: ...an also initiate the parking maneuver from inside the vehicle see Starting Summon Before Exiting the Vehicle on page 133 Summon shifts Model X into Drive or Reverse based on the direction you specifie...

Page 135: ...runk button on the key fob to move Model X forward into the parking space or press the Rear Trunk button to reverse Model X into the parking space Starting Summon Before Exiting the Vehicle To start a...

Page 136: ...nsors are affected by other electrical equipment or devices that generate ultrasonic waves Model X is in Trailer Mode or an accessory is attached NOTE Summon is disabled if Model X is in Valet mode se...

Page 137: ...intended WARNING Smart Summon may not stop for all objects especially very low objects such as some curbs or very high objects such as a shelf and may not react to all traffic Smart Summon does not re...

Page 138: ...moves to show your location In either mode Model X stops moving and shifts into park when You release the button on the mobile app The maximum proximity of 213 feet 65 meters between your phone and Mo...

Page 139: ...een the phone and Model X there may be a slight delay between when you release the button and when the car stops Smart Summon cancels and requires you to restart it when You press any button on the ke...

Page 140: ...f Smart Summon It is the driver s responsibility to remain in control of Model X at all times Pay close attention whenever Smart Summon is actively moving Model X and stay prepared to take immediate a...

Page 141: ...ng lane or to inform you that there is a vehicle beside you or in your blind spot Several external factors can reduce the performance of Lane Assist see Limitations and Inaccuracies on page 140 It is...

Page 142: ...the road and the turn signal is off for example very close to the edge of the road and a collision may occur To turn this feature on or off touch Controls Autopilot Emergency Lane Departure Avoidance...

Page 143: ...ssary or inappropriate steering in these situations You are driving Model X on sharp corners or on a curve at a relatively high speed Bright light such as from oncoming headlights or direct sunlight i...

Page 144: ...e your driving speed Depending on Automatic Emergency Braking to avoid a collision can result in serious injury or death WARNING Obstacle Aware Acceleration is not designed to prevent a collision In c...

Page 145: ...d environment When Automatic Emergency Braking applies the brakes the instrument panel displays a visual warning and sounds a chime You may also notice abrupt downward movement of the brake pedal The...

Page 146: ...accelerates and hits the garage door the reduced torque may result in less damage Obstacle Aware Acceleration is designed to operate only when all of these conditions are simultaneously met Drive or...

Page 147: ...with sensor operation The sensors are affected by other electrical equipment or devices that generate ultrasonic waves WARNING The limitations previously described do not represent an exhaustive list...

Page 148: ...e offset to 10 mph 10 km h if you only want to be warned when you exceed the speed limit by 10 mph 10 km h NOTE The offset from speed limit also affects the number shown in the gray speed icon on the...

Page 149: ...bove does not represent an exhaustive list of situations that may interfere with proper operation of Speed Assist Speed Assist may fail to provide warnings for many other reasons Speed Assist 147 Acti...

Page 150: ...so be shared if diagnostics are required on cabin camera functionality Cabin camera does not perform facial recognition or any other method of identity verification To protect your privacy cabin camer...

Page 151: ...List of available settings When you select an item from this list its associated settings display on the right side of the screen 2 Settings area The options available for the chosen settings display...

Page 152: ...the Autopilot features operate to provide a safer and more convenient driving experience See About Autopilot on page 103 for an overview of Autopilot components and features Cruise Follow Distance Ad...

Page 153: ...if driving speed exceeds the detected speed limit see Speed Assist on page 146 Speed Limit Choose if you want Speed Limit Warning to use a relative or an absolute speed limit see Speed Assist on page...

Page 154: ...tive Falcon Door Height If set to AUTO falcon wing doors open fully taking into consideration any remembered location based heights and assuming an obstacle is not detected If set to LOW falcon wing d...

Page 155: ...mutes the instructions You can also mute navigation instructions when a navigation route is active by touching the volume icon on the turn by turn direction list NOTE This volume setting applies only...

Page 156: ...mum speed WARNING Speed Limit Mode is not a replacement for good judgment driver training and the need to closely monitor speed limits and driving conditions Accidents occur at any speed Sentry Mode W...

Page 157: ...Reduction to operate see Active Road Noise Reduction on page 29 Service Owner s Manual View the onscreen Owner s Manual A new version of the onscreen owner s manual is typically provided with every s...

Page 158: ...n and release notes View and install new software updates Model X must be connected to Wi Fi to update the software Customize how often you want to receive software updates by touching Software Update...

Page 159: ...NING To avoid burns resulting from prolonged use individuals who have peripheral neuropathy or whose capacity to feel pain is limited because of diabetes age neurological injury or some other conditio...

Page 160: ...w air flows from the front vents See Adjusting the Front and Rear Vents on page 160 11 When Model X is in Park touch Schedule to set a recurring daily time when you want Model X to be ready to drive b...

Page 161: ...e 100 for more information on preparing for cold weather 18 Touch Auto to turn the Auto setting on or off Climate Popup Touch the temperature arrows on the bottom of the touchscreen to display a popup...

Page 162: ...n pinpoint exactly where you want to direct the air flowing from this vent when heating or cooling the cabin When the face level vent is on you can adjust the direction of the air flow from each vent...

Page 163: ...ture to inform people passing by that your pet is safe This setting is not intended for people and should only be used for short periods of time while you stay in close proximity should you need to re...

Page 164: ...g and Camp stop operating Cabin Air Filter s Model X has one or more air filters to prevent pollen industrial fallout road dust and other particles from entering through the vents NOTE Cabin air filte...

Page 165: ...r debris In very humid conditions it is normal for the windshield to fog slightly when you first turn on the air conditioning It is normal for a small pool of water to form under Model X when parked E...

Page 166: ...s available when you are navigating to a destination The route overview also displays when you expand the turn by turn direction list by swiping it downward When you collapse the turn by turn directio...

Page 167: ...ystem to suit your preferences the available settings vary depending on your market region and vehicle configuration Touch or to increase or decrease the volume of spoken navigation instructions Decre...

Page 168: ...on Note the following about the turn by turn direction list A battery image provides a visual representation of how much Battery energy will remain when you reach your destination See Predicting Energ...

Page 169: ...ested by Automatic Navigation I m Feeling Lucky Hungry NOTE I m Feeling Lucky and I m Feeling Hungry may not be available in all market regions and on all vehicle configurations In addition to navigat...

Page 170: ...e map touch the map s search bar then touch Charging Charging locations are shown in a list with the closest charging location at the top of the list and represented by corresponding pins on the map T...

Page 171: ...elps you anticipate your charging needs by calculating the amount of energy that remains when you reach your destination The calculation is an estimate based on driving style predicted speed etc and e...

Page 172: ...remove charging stops the turn by turn direction list may display an alert indicating that charging is needed to reach your destination To add Supercharger stops back to the turn by turn direction li...

Page 173: ...io available on TuneIn Tidal Play audio available on Tidal NOTE You can show or hide any media app source See Media Settings on page 172 When listening to internet radio or a music streaming service t...

Page 174: ...never use Once hidden the media source does not appear on the drop down list in Media Player nor will it appear in the app tray when you touch the App Launcher You can re display a hidden media source...

Page 175: ...d NOTE Use a USB port located at the front of the center console The USB connections at the rear of the console are for charging only Bluetooth Connected Devices If you have a Bluetooth capable device...

Page 176: ...NG Use entertainment features only when Model X is parked Always pay attention to road and traffic conditions when driving Using these features while driving is illegal and very dangerous NOTE Many en...

Page 177: ...a world famous DJ With TRAX you can turn your vehicle into your own personal music studio While in Park choose from an array of instruments and unique sounds to create the next hit song Access TRAX th...

Page 178: ...as many files as you want to the folder but you can only select from the first five as listed alphabetically File names of any length can only contain these characters a z A Z 0 9 _ The drive should o...

Page 179: ...hone enable Bluetooth and ensure it is discoverable NOTE On some phones this may require you to go to Bluetooth Settings for the remainder of the procedure 3 Touch the Bluetooth icon located at the to...

Page 180: ...h is was connected provided it is within operating range and has Bluetooth turned on If the last phone is not within range it attempts to connect with the next phone that it has been paired with To co...

Page 181: ...choose which speakers you want to use for the incoming call WARNING Stay focused on the road at all times while driving Using or programming a phone while driving even with Bluetooth enabled can resul...

Page 182: ...ering your vehicle and preparing to drive Model X automatically routes you to the event s address see Automatic Navigation on page 167 Touch an event s information icon to display all notes associated...

Page 183: ...High setting for an unlimited distance until your driving speed reaches the speed threshold touch Keep until 15 mph High When set to High the suspension automatically lowers to the default ride heigh...

Page 184: ...ously raised the suspension When you return to the saved location Model X raises the suspension and the instrument panel displays a message indicating that the suspension is being raised When saving l...

Page 185: ...sla is constantly working to improve voice commands NOTE To choose the language you want to use for voice commands touch Controls Display Voice Recognition Language Climate Controls Adjust your climat...

Page 186: ...nition accuracy provide multiple cues in your command such as artist and song Apps and Settings Easily navigate through your apps and settings using voice commands Open Toybox browser theater phone Se...

Page 187: ...vehicle is equipped with the Enhanced Anti Theft upgrade the horn sounds in situations where a locked door or trunk is opened and Model X does not detect a key nearby If Tilt Intrusion is on the horn...

Page 188: ...y entering your Tesla login credentials then follow the on screen prompts NOTE When you open the glovebox with Glovebox PIN while Valet mode is enabled Valet mode disables after the glovebox opens Sec...

Page 189: ...s powered on see Starting and Powering Off on page 62 Dashcam does not record video when your vehicle is powered off Use Dashcam to record driving incidents such as a collision Dashcam requires a prop...

Page 190: ...Work Sentry Mode does not operate at the location you set as Work in your Favorites list but operates at any other parking location Set your Work location the same way you set your Home location Excl...

Page 191: ...esla mobile app is installed on a phone that has been paired as a key to Model X When Sentry Mode is enabled you can use the mobile app to remotely view the area surrounding Model X as seen through th...

Page 192: ...rom each camera front rear left and right Saved Clips Contains all recordings that are saved using Dashcam Sentry Clips Contains the last 10 minutes of footage from all Sentry Mode events that trigger...

Page 193: ...in North America whereas UR Mode is popular in Europe the Middle East and Asia To determine the mode your device is compatible with contact HomeLink www homelink com or call 1 800 355 3515 Each of you...

Page 194: ...away As you approach or drive away from a device that is set to operate automatically the HomeLink status icon displays a count down message to let you know when the device automatically opens or clos...

Page 195: ...e device s receiver If this does not work refer to the following guidelines Park Model X with its bumper as close as possible to the garage door gate etc that you are trying to program Make sure you a...

Page 196: ...Confirm 3 Model X connects to the Wi Fi network Whenever the network is within range Model X connects to it automatically You can also connect to a hidden network that isn t shown on the list of scann...

Page 197: ...e Tesla mobile app NOTE Some software updates can take up to three hours to complete Model X must be in Park while the software is being updated To ensure the fastest and most reliable delivery of sof...

Page 198: ...re update was not successfully completed contact Tesla Charging If Model X is charging when the software update begins charging stops Charging resumes automatically when the software update is complet...

Page 199: ...one View your vehicle s estimated range See which drive mode the vehicle is in Park Reverse Neutral Drive Lock or unlock your vehicle Enable maximum defrost to warm your vehicle in cold conditions Che...

Page 200: ...not Supercharging due to the latch being frozen in place use your Tesla mobile app to enable Defrost Car for approximately 30 45 minutes This can help thaw ice on the charge port latch so the charge c...

Page 201: ...d Tesla Account or use the app to create a new Tesla Account To add an additional driver in the Tesla mobile app from the vehicle home screen go to Security Add Driver and follow the onscreen instruct...

Page 202: ...user serviceable parts Do not disassemble remove or replace high voltage components cables or connectors High voltage cables are typically colored orange for easy identification WARNING Read and follo...

Page 203: ...Connector Owner s Manual available on the touchscreen Additional adapters can be purchased from Tesla Tesla offers adapters for example J1772 CHAdeMO and Combined Charging System CCS to allow you to...

Page 204: ...e at a rate of approximately 1 per day though the discharge rate may vary depending on environmental factors such as cold weather vehicle configuration and your selected settings on the touchscreen Si...

Page 205: ...se Model X without jump starting or replacing the low voltage battery Leaving Model X unplugged for an extended period can also result in permanent Battery damage If you are unable to charge Model X a...

Page 206: ...few minutes after opening the charge port door the charge port door closes If this happens use the touchscreen to open the charge port door again NOTE In extremely cold weather or icy conditions it i...

Page 207: ...HITE OR LIGHT BLUE The charge port door is open Model X is ready to charge and the connector is not inserted or the charge port latch is unlocked and the connector is ready to be removed BLUE Model X...

Page 208: ...rge status messages such as Supercharging Scheduled Charging display here see Scheduled Charging and Scheduled Departure on page 208 During Charging During charging the charge port light pulses green...

Page 209: ...the charge port to release the latch 2 Pull the connector from the charge port The charge port door automatically closes To disconnect the charge cable when using an adapter at a public charge station...

Page 210: ...at the charging location Although you can manually increase it Tesla recommends charging at the lower current until the underlying problem is resolved and the charging location can provide consistent...

Page 211: ...ing can reduce energy costs even in market regions where off peak utility rates are not applicable For example if charging starts as soon as you plug in charging may complete much sooner This causes t...

Page 212: ...harge cable WARNING Do not pull the release cable while simultaneously attempting to remove the charge cable from the charge port Always pull the release cable before attempting to remove the charge c...

Page 213: ...deos Date s time s and time zone when the issue occurred Country of use and location Approximate speed the vehicle was traveling if applicable Environmental conditions rain snow cold etc Road name and...

Page 214: ...attery coolant reservoir is excluded from the warranty High Voltage Safety Your Model X has been designed and built with safety as a priority However be aware of these precautions to protect yourself...

Page 215: ...inute whenever you power on Model X a fault with the TPMS is detected see TPMS Malfunction on page 217 NOTE Your vehicle s tire pressures will drop in cold ambient temperatures If the TPMS indicator l...

Page 216: ...ble Tire Rotation Balance and Wheel Alignment Tesla recommends rotating the tires every 6 250 miles 10 000 km or if tread depth difference is 2 32 in 1 5 mm or greater whichever comes first Model X ti...

Page 217: ...early we recommend replacing the tires in pairs unless the other tires are fairly new for example minimal wear relative to the new tire Place the new tires on the rear if all four tires are of the sa...

Page 218: ...the curved part is touching the middle of the lug nut cover 4 Firmly pull the lug nut tool away from the wheel until the lug nut cover is released To install the lug nut cover 1 Align the lug nut cov...

Page 219: ...er you power on Model X NOTE Installing accessories that are not approved by Tesla can interfere with the TPMS WARNING The TPMS is not a substitute for proper tire maintenance including manually check...

Page 220: ...ures or on roads where snow or ice may be present Tesla recommends using winter tires If not equipped with winter tires contact Tesla for winter tire recommendations WARNING In cold temperatures or on...

Page 221: ...itions allow NOTE Tire chains are prohibited in some jurisdictions Check local laws before installing tire chains CAUTION Using non recommended tire chains or using tire chains on other sized tires ca...

Page 222: ...Water After washing rinse with clean water to prevent soap from drying on the surfaces 4 Dry Thoroughly and Clean Exterior Glass After washing and rinsing dry thoroughly with a chamois If necessary dr...

Page 223: ...ask the staff at the car wash Damage caused by improper washing is not covered by the warranty CAUTION If washing in an automatic car wash make sure the vehicle is locked In addition avoid using cont...

Page 224: ...to wipe Do not use any type of detergent or chemical cleaning agent Allow the belts to dry naturally while extended preferably away from direct sunlight Door Seals Wipe door seals with a damp cloth t...

Page 225: ...ing pastes color restoration compounds or polishes containing harsh abrasives These can scour the surface and permanently damage the paint CAUTION Do not use chrome polish or other abrasive cleaners U...

Page 226: ...ll replacement blades that are identical to the original blades Using inappropriate blades can damage the wiper system and windshield NOTE The wiper washing system is an integrated part of the wiper b...

Page 227: ...Do not operate the washers while cleaning Model X Windshield washer fluid can irritate eyes and skin Read and observe the washer fluid manufacturer s instructions Wiper Blades and Washer Jets 225 Main...

Page 228: ...t HOAT Contact Tesla for more specific information about the coolant Checking Brake Fluid WARNING Contact Tesla immediately if you notice increased movement of the brake pedal or a significant loss of...

Page 229: ...eservoir until the fluid level is visible just below the filler neck 5 Wipe up any spills immediately and wash the affected area with water 6 Reinstall the filler cap NOTE Some national or local regul...

Page 230: ...ly self levels even when power is off You MUST disable this system by engaging Jack mode before lifting or jacking If you do not disable the air suspension Model X can attempt to self level causing se...

Page 231: ...ept liability for death personal injury or damage that occurs if you use or install non approved accessories or make non approved modifications Body Repairs If your Model X is in a collision contact T...

Page 232: ...el on the front passenger door by gently prying it upward using a flat bladed tool CAUTION Removing the sill panel to view the VIN is not recommended because damage is likely to occur The panel is hel...

Page 233: ...nt or more than 175 lbs 80 kg in the lower trunk compartment Doing so can cause damage CAUTION Never store large amounts of liquid in Model X A significant spill can cause electrical components to mal...

Page 234: ...he resulting figure equals the available cargo load capacity For example if the XXX amount equals 1400 lbs 635 kg and there will be five 150 lb 68 kg passengers in the vehicle the amount of available...

Page 235: ...l Vehicle capacity weight 954 lbs 433 kg Subtract occupant weight 5 x 150 lbs 68 kg 750 lbs 340 kg Available cargo weight 204 lbs 93 kg The cargo weight should be distributed between the front and rea...

Page 236: ...1 1 680 D Wheel Base 116 7 2 965 E Overhang Front 38 9 988 F Overhang Rear 43 5 1 104 G Ground Clearance lowest setting 5 7 146 G Ground Clearance normal setting 6 6 166 G Ground Clearance highest se...

Page 237: ...seats 56 8 1 442 Third 40 7 1 034 Hip Room First 55 7 1 414 Second 5 7 seats 58 9 1 496 Second 6 seats 59 0 1 498 Third 38 7 982 Cargo Volume 5 Seater Cargo Volumes Area Volume liters Volume cubic ft...

Page 238: ...6 passengers 608 21 5 7 Seater Cargo Volumes Area Volume liters Volume cubic ft Front trunk 183 6 5 Behind first row second row folded flat 2 314 81 7 Behind second row third row folded flat 957 33 8...

Page 239: ...5 1 Rear unit motor 7 5 1 Reverse Gear Reverse direction of motor limited to 15 mph 24 km h Reverse direction of motor limited to 15 mph 24 km h Steering Steering Specifications Type Variable rack an...

Page 240: ...ng brake calipers Suspension Suspension Specifications Front Independent double wishbone air spring with adaptive damper stabilizer bar Rear Independent multi link air spring with adaptive damper stab...

Page 241: ...10 0J x 20 35 22 New Turbine Gunpowder Front 9 0J x 22 40 22 New Turbine Gunpowder Rear 10 0J x 22 35 Lug Nut Torque 129 lb ft 175 Nm Lug Nut Socket Size 21 mm NOTE For instructions on how to jack lif...

Page 242: ...ire width This 3 digit number is the width in millimeters of the tire from sidewall edge to sidewall edge 3 Aspect ratio This 2 digit number is the sidewall height as a percentage of the tread width S...

Page 243: ...letters represent the plant code where it was manufactured and the last 4 digits represent the week and year of manufacture For example the number 1712 is used to represent the 17th week of 2012 The...

Page 244: ...est are AA A B and C These grades represent a tire s ability to stop on wet pavement as measured under controlled conditions on test surfaces of asphalt and concrete A tire marked C might have poor tr...

Page 245: ...l equals approximately 0 145 psi Maximum Inflation Pressure The maximum pressure to which the tire should be inflated This pressure is given on the tire side wall in psi lbf in2 CAUTION This pressure...

Page 246: ...of the curb weight accessory weight and normal occupant weight and dividing by two Pneumatic Radial Tire Definitions Bead separation A breakdown of the bond between components in the bead Bias ply ti...

Page 247: ...t higher inflation pressures than the corresponding standard tire Section width The linear distance between the exteriors of the sidewalls of an inflated tire excluding elevations due to labeling deco...

Page 248: ...he VIN can also been seen on the upper dashboard by looking through the driver s side of the windshield Your exact location The nature of the problem If available in your region you can also expedite...

Page 249: ...atbed If Model X must be transported without a flatbed truck then wheel lifts and dollies must be used to ensure that all four wheels are off of the ground This method may only be used for a maximum o...

Page 250: ...uch Very High to maximize height 3 Touch Controls Service Jack Mode NOTE Jack mode cancels when driving speed exceeds 4 mph 7 km h Activate Transport Mode Transport Mode keeps the parking brake diseng...

Page 251: ...o the Flatbed Truck From Front Without Tow Eye CAUTION To avoid damage only pull the vehicle onto a flatbed truck using a properly installed tow eye Using the chassis frame or suspension components to...

Page 252: ...any metal parts on the tie down straps do not contact painted surfaces or the face of the wheels Do not place tie down straps over body panels or through the wheels CAUTION Attaching the tie down str...

Page 253: ...upply s black negative cable to the vehicle in the location shown 7 Turn on the external power supply refer to the manufacturer s instructions Touch the touchscreen to wake it up NOTE It may take seve...

Page 254: ...ee they are available on your specific vehicle Errors or Inaccuracies All specifications and descriptions are known to be accurate at time of publishing However because continuous improvement is a goa...

Page 255: ...r respective owners and their use herein does not imply sponsorship or endorsement of their products or services The unauthorized use of any trademark displayed in this document or on the vehicle is s...

Page 256: ...ous driving and vehicle conditions including braking acceleration trip and other related information regarding your vehicle These modules also record information about the vehicle s features such as c...

Page 257: ...store vehicle specific GPS information except the location where a crash occurred Consequently Tesla is unable to provide historical information about a vehicle s location for example Tesla is unable...

Page 258: ...ediately inform the National Highway Traffic Safety Administration NHTSA in addition to notifying Tesla If NHTSA receives similar complaints it may open an investigation If it finds that a safety defe...

Page 259: ...414C ATC5CPC001 Wireless Charger Tesla WC4 127 72 KHz 13 56 2400 2483 5 2AEIM WC4 20098 WC4 BT USB hub Tesla 1642783 2400 2483 5 2AEIM 1642783 20098 1642783 In Cabin Radar Tesla 1616631 60000 64000 2A...

Page 260: ...ntaire que la conformit a t d montr e 20cm et plus de s paration du corps de l utilisateur ou de mettre l appareil la puissance de sortie inf rieure si une telle fonction est disponible Radio Frequenc...

Page 261: ...ance sans fil de consommateurs de faible puissance La limite d exposition RF fix e pour un environnement non contr l est sans danger pour le fonctionnement pr vu tel que d crit dans ce manuel L exposi...

Page 262: ...r when stationary provided the other vehicle is at least 5 feet 150 cm in front of you This alert will be present if you have temporarily exceeded 90 mph 150 km h with Autosteer active and Autosteer w...

Page 263: ...Autosteer should again be available once your vehicle is traveling below 90 mph 150 km h If Autosteer is not available during your next drive and remains unavailable throughout subsequent drives sched...

Page 264: ...the end of your drive inspect and clean the front camera area at the top center of the windshield before your next planned drive Check the camera surface for condensation dirt or other debris and att...

Page 265: ...blinded due to external conditions When the cameras cannot provide accurate visual information some or all Autopilot features may be temporarily unavailable Cameras can be blocked or blinded due to m...

Page 266: ...fault Current is leaking through an unsafe path Possible Line to ground or Neutral to ground fault What to do Try charging again by disconnecting the Wall Connector from the vehicle and reconnecting...

Page 267: ...and restored power to the Wall Connector try charging again by reconnecting the Wall Connector to the vehicle 5 If the issue persists the Wall Connector requires service For more information see the i...

Page 268: ...le to charge Input voltage too low Voltage must be within Wall Connector rating What this alert means Over or under voltage protection What to do Consult your electrician to ensure appropriate voltage...

Page 269: ...ectrician has completed all work and restored power to the Wall Connector try charging again by reconnecting the Wall Connector to the vehicle 5 If the issue persists the Wall Connector requires servi...

Page 270: ...guide for your Wall Connector CC_a013 Unable to charge Charge handle too hot Check charge handle or charge port for debris What this alert means Over temperature protection latchoff What to do Make su...

Page 271: ...ait 10 seconds turn the circuit breaker ON again then try reconnecting the Wall Connector to the vehicle 2 If the issue persists and other charging equipment is available plug the vehicle into another...

Page 272: ...Wall Connector CC_a018 Unable to charge Vehicle connection issue Insert charge handle fully into charge port What this alert means A communication error occurred between the Wall Connector and the ve...

Page 273: ...hardware component issues What to do An internal issue was detected by the Wall Connector 1 Try charging again by disconnecting the Wall Connector from the vehicle and reconnecting 2 If the issue pers...

Page 274: ...primary 2 All other Wall Connectors linked to the primary unit are set to paired position position F For more information see the installation guide for your Wall Connector CC_a023 Unable to charge To...

Page 275: ...r hardware issue Possible issues include 1 Contactor not working 2 Self test of internal ground fault monitoring circuit failed 3 Thermal sensor disconnected 4 Other hardware component issues What to...

Page 276: ...CC_a027 Unable to charge Wall Connector issue Wall Connector needs service What this alert means Wall Connector hardware issue Possible issues include 1 Contactor not working 2 Self test of internal g...

Page 277: ...ater For more information see the installation guide for your Wall Connector CC_a029 Unable to charge Vehicle connection issue Insert charge handle fully into charge port What this alert means A commu...

Page 278: ...electrician to inspect the building wiring connection to the Wall Connector They should make sure that all wires are properly connected and torqued according to the installation guide for the Wall Con...

Page 279: ...h the map on your vehicle s touchscreen display See Maps and Navigation on page 164 for more details Additional third party charging stations may also be available in your area to help you to pinpoint...

Page 280: ...ee Charging Instructions on page 204 CP_a043 Charge port door sensor fault Charge port may not operate as expected One of the charge port door sensors is not functioning normally When this occurs the...

Page 281: ...all Connector status lights refer to the product s Owner s Manual at Charging Adapter Product Guides If using other external charging equipment refer to the manufacturer s provided documentation for t...

Page 282: ...p you to pinpoint the issue For more information on troubleshooting Mobile Connector or Wall Connector status lights refer to the product s Owner s Manual at Charging Adapter Product Guides If using o...

Page 283: ...ting tips For more information on charging see Charging Instructions on page 204 CP_a055 Charging equipment communication lost Check power source and charging equipment Charging stopped because commun...

Page 284: ...age 207 For more information on charging see Charging Instructions on page 204 CP_a057 Charging equipment reports error Check equipment for error code or message Charging was interrupted because the e...

Page 285: ...erts that involve charging CP_a066 Charging equipment not ready See equipment instructions to start charging Charging cannot begin because the charging station is communicating to your vehicle that ei...

Page 286: ...cannot unlatch the charge cable and cold ambient temperature is detected To remove any strain on the cable re insert the charge cable fully into the charge port inlet Try again to unlatch the charge...

Page 287: ...harge port inlet AC charging should no longer be limited and DC Fast Charging Supercharging should be available If you have checked for and cleared any debris or foreign objects but charging is still...

Page 288: ...wires are properly connected and torqued according to the installation guide for the Wall Connector Wall Connector installation guides can be found here CP_a143 Charging adapter has electric arc flas...

Page 289: ...eed of 18mph 30 km h Environmental external conditions Vehicle System Restraints May include camera or radar lack of visibility Valet Mode is active For more information see Valet Mode on page 56 When...

Page 290: ...complete apply the brakes and shift into Park Your vehicle will otherwise remain free rolling Autopark can abort due to many factors including the following Driver input or behavior Using the gear st...

Page 291: ...clear this alert because it will reduce the battery charge level below 95 and sufficiently warm the battery This is a completely normal part of vehicle operation and should not cause alarm The notice...

Page 292: ...ging Supercharging should still function as expected This condition could occur due to power supply disturbances caused by the external charging equipment or by the electrical power grid In some cases...

Page 293: ...ternatively you can check Mobile Connector or Wall Connector status lights to confirm power to the device and also refer to the product owner s manual for troubleshooting information based on blink co...

Page 294: ...isplayed alerts that relate to charging Further troubleshooting tips based on equipment type If using a Mobile Connector try charging your vehicle with a different wall outlet If charging speed is no...

Page 295: ...indicate an issue with your vehicle that can be resolved by scheduling service it is recommended that you Try charging with different wall outlets Try charging again disconnect and reconnect to retry...

Page 296: ...ove extension cords Have wiring inspected Charging speed has been reduced because the onboard charger in your vehicle has detected a large voltage drop during charging Likely causes of this issue incl...

Page 297: ...They should check the following Any installed charging equipment and its connection to the building wiring The building wiring including any wall outlet used with a Mobile Connector The electrical co...

Page 298: ...ter Product Guides If using other external charging equipment refer to the manufacturer s provided documentation for troubleshooting tips PCS_a090 Charging slowed Some AC phases not powered Check powe...

Page 299: ...s Do It Yourself Guide If this alert does not clear after 24 hours it is recommended that you schedule service via your Tesla Mobile App or with an independent service provider Please note that indepe...

Page 300: ...nector Detects the wall outlet voltage is too high OR Detects an unexpected increase in supply voltage from the wall outlet Try charging the vehicle with a different wall outlet If the vehicle starts...

Page 301: ...r vehicle s touchscreen display See Maps and Navigation on page 164 for more details Additional third party charging stations may also be available in your area to help you to pinpoint the issue For m...

Page 302: ...alert persists the issue is likely with your Mobile Connector It is recommended that you obtain another wall plug adapter or Mobile Connector as needed based on the troubleshooting steps above In the...

Page 303: ...creen display See Maps and Navigation on page 164 for more details Additional third party charging stations may also be available in your area to help you to pinpoint the issue For more information on...

Page 304: ...may be caused by a plug that is not fully inserted a loose building wiring connection to the outlet or an outlet that is beginning to wear out To regain normal charge speed make sure your adapter is f...

Page 305: ...oltage battery cannot provide the electrical support necessary to drive or continue driving Your vehicle is shutting down to preserve energy for essential functions other than driving Your vehicle can...

Page 306: ...ical support necessary to drive or continue driving If this alert is present while you are driving your vehicle needs to come to a stop as soon as possible Pull over safely at your earliest opportunit...

Page 307: ...e Pull over safely at your earliest opportunity It is possible your vehicle will shut down unexpectedly It is also possible that your vehicle will not restart after the current drive You may notice th...

Page 308: ...n colder weather air should still be added to maintain the recommended cold tire pressure The alert may clear as the vehicle is driven This is because the tires will warm up and the tire pressure will...

Page 309: ...er for assistance See Maintaining Tire Pressures on page 213 for detailed information on how to keep the tires properly inflated The alert should clear once the Tire Pressure Monitoring System has a c...

Page 310: ...utopilot 103 106 112 114 129 131 142 146 Auto Lane Change 114 automatic emergency braking 142 Autopark 129 Autosteer 112 collision avoidance assist 142 forward collision warning 142 overtake accelerat...

Page 311: ...eaning 220 climate controls 157 coat hangers 29 cold weather best practices 100 collision avoidance assist 142 Colorizer 177 connecting to Wi Fi 194 console 26 29 low voltage power socket 29 opening 2...

Page 312: ...software updates 195 flash drive 187 flashers warning 70 floor mats 223 fluids 212 226 replacement intervals 212 reservoirs checking 226 fog lights 67 forward collision warning 142 front and rear sea...

Page 313: ...idance 139 LATCH ISOFIX child seats installing 43 liftgate 21 adjust opening height 21 opening 21 lifting 228 lights 67 69 70 adaptive headlights 69 hazard warning 70 headlights after exit 69 turn sig...

Page 314: ...6 PIN to Drive 185 power cycling 62 power socket 29 power windows 20 powering on and off 62 Preconditioning 208 Proposition 65 255 public charging stations 201 R radio 171 174 Radio Frequency informat...

Page 315: ...High Voltage Battery 239 interior 235 low voltage battery 239 motor 237 steering 237 subsystems 237 suspension 239 tires 239 transmission 237 wheels 239 speed assist 146 speed limit warning 146 stabil...

Page 316: ...ons 247 Toybox 174 TPMS 217 overview of 217 Tracking Disabled 164 traction control 80 trademarks 252 Traffic Light and Stop Sign Control 121 Traffic Aware Cruise Control 106 Trailer Brakes for towing...

Page 317: ...15 alignment 214 lug nut covers removing and installing 216 replacing 215 specifications 239 torque 239 Wi Fi connecting to 194 windshield washer fluid topping up 227 winter tires 218 wiper blades rep...

Page 318: ...Publication date 2022 4 14...

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