(VCBATT_a182)
Schedule service to replace low voltage battery
Software will not update until battery is replaced
The low voltage battery is showing degraded performance and needs to be replaced. Until the
low voltage battery is replaced, vehicle software updates will not complete.
It is recommended that you have the low voltage battery replaced at your earliest convenient
opportunity.
You can schedule service via your Tesla Mobile App, or with an independent service provider
that offers low voltage battery replacement for your vehicle. Please note that independent
service provider options may vary, based on your vehicle configuration and your location.
Your vehicle is OK to drive with this alert present. However, if you delay the low voltage battery
replacement, your vehicle may eventually not have enough electrical power to start or to restart
after a recent drive.
If the low voltage battery does not have enough electrical power to turn on your vehicle or open
the doors, follow the instructions in
Jump Starting the Low Voltage Battery on page 250
.
For more information on the battery system, see
High Voltage Battery Information on page 202
.
(VCBATT_a191)
Electrical system power reduced
Vehicle shutting down
The low voltage battery cannot provide the electrical support necessary to drive or continue
driving. Your vehicle is shutting down to preserve energy for essential functions other than
driving.
Your vehicle cannot be driven or continue driving while this condition continues.
If this alert is present while you are driving, your vehicle needs to come to a stop immediately. It
is recommended that you:
• Pull over safely immediately
• Use your Mobile App to contact Tesla Roadside Assistance immediately, or seek other
roadside assistance if preferred
If you do not pull over safely within a short time, your vehicle may shut down unexpectedly. It is
also possible that your vehicle will not restart once parked.
When this alert is present, the electrical system cannot maintain the voltage required to support
all vehicle features. Many vehicle functions may no longer work.
It is possible your vehicle may lose all electrical power. If this occurs, you can still use the manual
door releases to exit the vehicle if necessary. For more information, see
.
This alert may be present due to various vehicle conditions. For more information and further
recommended actions, check for other active vehicle alerts.
If this alert remains present, it is recommended that you schedule service immediately. Without
service, your vehicle may not drive, may shut down unexpectedly, or may not restart.
Troubleshooting Alerts
303
Consumer Information
