For more information on clearing condensation from camera enclosures, see
.
If the alert does not clear by the end of your next planned drive, despite cleaning the indicated
camera(s) and following recommended steps to clear condensation, schedule service at your
next convenient opportunity. Your vehicle is OK to drive in the meantime.
(CC_a001)
Unable to charge - Insufficient grounding
Proper wiring or outlet grounding must be verified
What this alert means:
No ground connection detected in the Wall Connector.
What to do:
Have the Wall Connector inspected by an electrician to make sure it is properly grounded. Your
electrician should ensure there is proper grounding at your circuit breaker or power distribution
box and also ensure that appropriate connections are made to the Wall Connector.
For more information, see the
for your Wall Connector.
(CC_a002)
Unable to charge - Insufficient grounding
Disconnect and retry or use different equipment
What this alert means:
Ground fault. Current is leaking through an unsafe path. Possible Line to ground or Neutral to
ground fault.
What to do:
Try charging again by disconnecting the Wall Connector from the vehicle and reconnecting. If
the issue persists, turn OFF the circuit breaker servicing the Wall Connector, wait 10 seconds,
turn the circuit breaker ON again, then try reconnecting the Wall Connector to the vehicle. If the
issue persists, consult your electrician or contact Tesla.
For more information, see the
for your Wall Connector.
(CC_a003)
Unable to charge - Wall Connector GFCI tripped
Disconnect and retry or use different equipment
What this alert means:
Ground fault. Current is leaking through an unsafe path. Possible Line to ground or Neutral to
ground fault.
What to do:
Try charging again by disconnecting the Wall Connector from the vehicle and reconnecting. If
the issue persists, turn OFF the circuit breaker servicing the Wall Connector, wait 10 seconds,
turn the circuit breaker ON again, then try reconnecting the Wall Connector to the vehicle. If the
issue persists, consult your electrician or contact Tesla.
For more information, see the
for your Wall Connector.
Troubleshooting Alerts
264
MODEL X Owner's Manual
