TEMA TELECOMUNICAZIONI SRL
Voice Mail - Automatic Attendant T40
MAS-T40-REV00EN
Page 6 of 43
1. T40 INTRODUCTION
T40 is a new generation solid-state device, coming from several years of experience in telecommunication
field, voice mails and automatic attendant systems. T40 is based on a strong and sophisticated hardware
with solid-state memory (flash disk) and a DSP processor. It provides all services for automation and call
management, such as:
•
Automatic Attendant with Voice Guide
•
Information Services with tree structure
•
Voice mail with integration software for main PBX brands
Installation and setup it is very easy (the system comes with pre-installed software) and it already contains
base services that can be managed for better fitting your needs.
2. T40 OVERVIEW
Main characteristics:
•
Proprietary hardware based on DSP (Digital Signal Processing)
•
Compact Flash standard memory
•
2-4 Analog Lines
•
Up to 512 Voice Mail Boxes
•
Up to144 Hours of message memory
•
IVR up to 4 level
•
Audio Output for internal music on hold
•
Automatic FAX switch on FAX incoming calls
•
Integration and capability with main PBX brand
•
Easy to use and to setup
•
PBX and SMS messages notification
•
Optional modem for remote assistance
•
Small dimension, low consumption
Automatic Attendant and Voice Mail:
•
Automatic answer on all lines connected to T40, even simultaneously (2 or 4 lines)
•
Welcome message and functions individually configurable for each line by time table (Day/Night)
•
Tree structure, voice guided menu
•
The caller can receive generic information directly from the voice menu
•
DTMF tone recognition with fast extension achieve (internal extension linked to a DTMF digit)
•
Lines tone recognition with automatic hang-up at the end of calls
•
Automatic Voice Mail on busy or no answering extensions
•
Presentation on extension of the caller name
•
Capability of call rejection (only for allowed extensions)
•
Messages on Mail-Box notification to a extension or external number, by hours and weeks schedule
•
New messages notification via SMS
•
Fax recognition and automatic diversion to an extension with fax machine.
•
Setup of maximum day count for messages to be maintained in memory before automatic deletion, two
parameters, for new and old messages (when day count expire for each message the system
automatically deletes it to maintain the mailbox clean)
•
Maximum massages limit for each mailbox on voicemail in range from 0 to 60
•
Maximum individual time limit calling a not answering extension
•
Activity log file for better trouble solving
•
Integration with main PBX’s for message recording / signaling directly on extension lamps
•
Many services available and configurable at individual level
•
T40 behavior is configurable with individual programming table for extension busy or no answering.
•
Remote configuration for main system parameters
•
It’s possible to dedicate one system line as output for music on hold (only for 4 lines model)
