![background image](http://html.mh-extra.com/html/tektronix/phaser-840/phaser-840_quick-reference-manual_1078590041.webp)
Service Guide
31
7,001.43 (0x3c01):
PM_FAULT_AUXILIARY
_
MOTOR_ERROR
The electronics report an error while operating the motor
in the auxiliary feeder (the optional High-capacity paper
Tray)
7,002.44 (0x3c02):
PM_FAULT_PROCESS_
MOTOR_STALL
The process motor stalled during operation. This has
several possible causes, depending on what the process
motor was gear-connected to at the time of failure.
7,003.45 (0x3c03):
PM_FAULT_
COMPOUND_
GEAR_SENSOR_BAD
No transitions are observed of the compound gear sensor
when the compound gear should be turning. Perhaps the
sensor is failing, or the process motor to compound gear
linkage is broken.
7,004.46 (0x3c04):
PM_FAULT_DM_CAM_
SENSOR_BAD
No transitions are observed of the drum maintenance
cam sensor. The sensor may be failing or the drum
maintenance cam may be jammed.
8,000: Cap drive and web sensors
8,001.44 (0x4401):
CAP_FAULT_HOME_
SENSOR
An expected transition of the cap-home sensor did not
occur. The home sensor may be faulty, or the cap motor
may not be operating, or the cap may be jammed and
unable to move.
8,002.46
CAP_FAULT_
OVERCURRENT
The cap/wipe/purge assembly stalled: Defined but not
used.
9,000: Ink loader: ink melters and printhead ink level sensors.
9,001.45 (0x4c01):
IL_FAULT_C_
TWANGER
Malfunction of the ink-level sensor in the cyan reservoir.
Replace the printhead.
9,002.46 (0x4c02):
IL_FAULT_M_
TWANGER
Malfunction of the ink-level sensor in the magenta
reservoir. Replace the printhead.
9,003.47 (0x4c03):
IL_FAULT_Y_
TWANGER
Malfunction of the ink-level sensor in the yellow reservoir.
Replace the printhead.
9,004.48 (0x4c04):
IL_FAULT_K_
TWANGER
Malfunction of the ink-level sensor in the black reservoir.
Replace the printhead.
9,005.40 (0x4c05):
IL_FAULT_C_JAM
The cyan ink-melt heater is on, but ink does not seem to
be dripping. Check that the ink stick is able to advance in
the chute. An ink stick jam will be reported three times
before an ink-melter fault is declared.
Table 4 Front panel and fault history log error codes and messages
Error code
Meaning
Summary of Contents for Phaser 840
Page 46: ...36 Phaser 840 Color Printer ...
Page 95: ...Service Guide 85 Clearing PostScript NVRAM menu item ...
Page 96: ...86 Phaser 840 Color Printer ...
Page 121: ...Service Guide 111 Figure 1 Cabinet FRUs 7 5 6 8 1 2 4 0388 21 3 ...
Page 125: ...Service Guide 115 Figure 3 Paper path FRUs 0388 16 2 1 5 11 10 9 12 6 4 3 7 13 8 ...
Page 127: ...Service Guide 117 Figure 4 Motors and fans FRUs 0388 14 7 4 3 5 6 2 1 ...
Page 129: ...Service Guide 119 Figure 5 Circuit boards FRUs 4 3 5 2 1 9 7 6 8 10 11 13 0388 13 12 ...
Page 131: ...Service Guide 121 Figure 6 Solenoids and clutches FRUs 4 5 3 2 1 0388 23 ...
Page 137: ...Service Guide 127 Figure 9 High capacity PaperTray 0388 65a 1 2 ...
Page 142: ...132 Phaser 840 Color Printer ...
Page 154: ...144 Phaser 840 Color Printer ...