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Service Guide
33
13,034.46 (0x6c22):
TCH_RESERVOIR_
SHORT
The thermistor in the reservoir appears to be shorted.
Replace the printhead.
13,035.47 (0x6c23):
TCH_RESERVOIR_HOT
The reservoir heater is running away. Unplug the printer
NOW!
13,036.48 (0x6c24):
TCH_RESERVOIR_
SLOW
The reservoir heater is not heating at all, or is not heating
as quickly as it should.
14,000: Cap/wipe/purge thermals
14,001.42 (0x7c01):
TCC_THERMISTOR_
OPEN
The cap/wipe/purge thermistor appears to be open.
Replace the drum temperature sensor.
14,002.43 (0x7c02):
TCC_THERMISTOR_
SHORT
The cap/wipe/purge thermistor appears to be shorted.
Replace the drum temperature sensor.
14,003.44 (0x7c03):
TCC_THERMISTOR_
HOT
The cap/wipe/purge heater is running away. Unplug the
printer NOW!
14,004.45 (0x7c04):
TCC_THERMISTOR_
SLOW
The cap/wipe/purge heater is not heating at all, or is not
heating as quickly as it should. Check for an open
connection or open thermistor in power supply.
15,000: Drum thermals
15,001.42 (0x7c01):
TCD_THERMISTOR_
OPEN
The drum thermistor appears to be open. Replace the
drum temperature sensor.
15,002.43 (0x7c02):
TCD_THERMISTOR_
SHORT
The drum thermistor appears to be shorted. Replace the
drum temperature sensor.
15,003.44 (0x7c03):
TCD_THERMISTOR_H
OT
The drum heater is running away. Unplug the printer
NOW! Verify that the vent on the right side of the printer is
not blocked.
15,004.45 (0x7c04):
TCD_THERMISTOR_
SLOW
The drum heater is not heating at all, or is not heating as
quickly as it should. Check for an open connection or
open thermistor in power supply.
15,005.4x TCD_FAN
BLOCKED
The drum fan is not rotating properly.
16,000: Preheater thermals
16,001.43 (0x8401):
TCP_THERMISTOR_
OPEN
The preheater thermistor appears to be open. Replace
the paper preheater.
Table 4 Front panel and fault history log error codes and messages
Error code
Meaning
Summary of Contents for Phaser 840
Page 46: ...36 Phaser 840 Color Printer ...
Page 95: ...Service Guide 85 Clearing PostScript NVRAM menu item ...
Page 96: ...86 Phaser 840 Color Printer ...
Page 121: ...Service Guide 111 Figure 1 Cabinet FRUs 7 5 6 8 1 2 4 0388 21 3 ...
Page 125: ...Service Guide 115 Figure 3 Paper path FRUs 0388 16 2 1 5 11 10 9 12 6 4 3 7 13 8 ...
Page 127: ...Service Guide 117 Figure 4 Motors and fans FRUs 0388 14 7 4 3 5 6 2 1 ...
Page 129: ...Service Guide 119 Figure 5 Circuit boards FRUs 4 3 5 2 1 9 7 6 8 10 11 13 0388 13 12 ...
Page 131: ...Service Guide 121 Figure 6 Solenoids and clutches FRUs 4 5 3 2 1 0388 23 ...
Page 137: ...Service Guide 127 Figure 9 High capacity PaperTray 0388 65a 1 2 ...
Page 142: ...132 Phaser 840 Color Printer ...
Page 154: ...144 Phaser 840 Color Printer ...