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Service Guide
29
4,010.40 (0x240A)
PC_DEV_FAULT_DM_
CAM_BU_WU
During the drum maintenance cycle, when the drum
maintenance cam position should have been at blade
up/oil roller up, the drum maintenance cam home sensor
should have been FALSE and was instead TRUE. Check
the drum maintenance cam solenoid, clutch, home
sensor, and related hardware.
4,011.41 (0x240B)
PC_DEV_FAULT_DM_
CAM_BU_WD
During the drum maintenance cycle, when the drum
maintenance cam position should have been at blade
up/oil roller down, the drum maintenance cam home
sensor should have been FALSE and was instead TRUE.
Check the drum maintenance cam solenoid, clutch, home
sensor, and related hardware.
4,012.42 (0x240C)
PC_DEV_FAULT_DM_
CAM_END
At the end of a drum maintenance cycle, when the drum
maintenance cam position should have been at blade
down/oil roller down, the drum maintenance cam home
sensor should have been TRUE and was instead FALSE.
Check the drum maintenance cam solenoid, clutch, home
sensor, and related hardware.
4,013.43 (0x240D)
PC_DEV_FAULT_GEAR
_GRIND
During power-on initialization, the engine is unable to
disengage the process motor. Prior to declaring this fault,
the engine has attempted to move the process motor
through enough revolutions to disengage the head tilt
mechanism, but the motor stalled. The X-axis was then
displaced to the right 3.8 mm (0.15 in.) and the disengage
was repeated, but the motor stalled again. This fault is
then declared. The head is unable to move on its tilt axis,
perhaps because it is colliding with something (head
restraint pin, cap, poorly installed ink loader, screwdriver.)
4,014.44 (0x240e)
PC_DEV_FAULT_6x6DP
I_CAL
Calibration Failure: Defined but not used.
4,015.45 (0x240F)
PC_DEV_FAULT_HEAD
_
ADJUST_TIMEOUT
The engine spent too much time in the printhead
adjust-state. The engine declares a device fault and shuts
down, rather than leave a hot heater against a cold drum
for an indefinite period.
4,016.46 (0x2410)
PC_DEV_FAULT_HEAD
_NV_FORMAT
The printhead format number, stored in printhead
NVRAM, is not understood by this version of engine
firmware.
4,016.68
Bad Message in main pc_ready message loop. The code
received an unexpected message while the printer was in
ready state waiting for a command from PostScript.
Typically this message is a PM_RESULT_OK message
that is the result of a previous command to PM to tilt the
head back. The odd behavior is that PC is not waiting for
the operation to finish.
Table 4 Front panel and fault history log error codes and messages
Error code
Meaning
Summary of Contents for Phaser 840
Page 46: ...36 Phaser 840 Color Printer ...
Page 95: ...Service Guide 85 Clearing PostScript NVRAM menu item ...
Page 96: ...86 Phaser 840 Color Printer ...
Page 121: ...Service Guide 111 Figure 1 Cabinet FRUs 7 5 6 8 1 2 4 0388 21 3 ...
Page 125: ...Service Guide 115 Figure 3 Paper path FRUs 0388 16 2 1 5 11 10 9 12 6 4 3 7 13 8 ...
Page 127: ...Service Guide 117 Figure 4 Motors and fans FRUs 0388 14 7 4 3 5 6 2 1 ...
Page 129: ...Service Guide 119 Figure 5 Circuit boards FRUs 4 3 5 2 1 9 7 6 8 10 11 13 0388 13 12 ...
Page 131: ...Service Guide 121 Figure 6 Solenoids and clutches FRUs 4 5 3 2 1 0388 23 ...
Page 137: ...Service Guide 127 Figure 9 High capacity PaperTray 0388 65a 1 2 ...
Page 142: ...132 Phaser 840 Color Printer ...
Page 154: ...144 Phaser 840 Color Printer ...