Service Guide
35
22,901,0C DOOR
EVENT
The front access door is opened
22,902, 0C DOOR
EVENT
The top, stripper, access door is opened
22,LSS,TC: Media jams
L
indicates the location
of the jam
1
Bottom Hi-capacity
Paper Feeder
2
Middle Hi-capacity
Paper Feeder
3
Top standard tray
4
Handfeed
5
Front cover
6
Top cover
7
Y-axis jams (see
following error
codes)
9
Door opened jams
(see following error
codes)
T
indicates whether a
timeout or an event
occurred
0 = event
1 - timeout
C
indicates checksum
SS
indicates sensor location:
00
Usually because of an opened door
01
Bottom High-Capacity tray sensors
02
Bottom High-Capacity pick sensors
03
Middle High-Capacity tray sensors
04
Middle High-Capacity pick sensors
05
Standard tray sensors
06
Standard tray pick sensors
07
Handfeed sensors
08
Preheat entry sensor
09
Width sensors
10
Width A sensor
11
Width A4 sensor
12
Preheat exit sensor
13
Stripper exit sensor
14
Media Exit sensor
15
<undefined>
16
VE_DM CYCLE_DONE out of order
17
VE_TF_ROLLER_LIFTED out of order
18
Unknown reason
31,000 Motor Faults
31,001.4x
MP_FAULT_AUX_MOTO
R_ERROR
Not used as a device fault condition.
31,002.4x
MP_FAULT_PROCESS_
MOTOR_STALL
Not used as a device fault condition.
31,003.4x
MP_FAULT_PREHEAT_
EXIT_SENSOR_BAD
Declared at boot time when a check is made to determine
the condition of the preheat exit sensor. Declared when
the sensors around the preheat exit sensor indicate the
presence or absence of media contrary to that indicated
by the preheat exit sensor.
Table 4 Front panel and fault history log error codes and messages
Error code
Meaning
Summary of Contents for Phaser 840
Page 46: ...36 Phaser 840 Color Printer ...
Page 95: ...Service Guide 85 Clearing PostScript NVRAM menu item ...
Page 96: ...86 Phaser 840 Color Printer ...
Page 121: ...Service Guide 111 Figure 1 Cabinet FRUs 7 5 6 8 1 2 4 0388 21 3 ...
Page 125: ...Service Guide 115 Figure 3 Paper path FRUs 0388 16 2 1 5 11 10 9 12 6 4 3 7 13 8 ...
Page 127: ...Service Guide 117 Figure 4 Motors and fans FRUs 0388 14 7 4 3 5 6 2 1 ...
Page 129: ...Service Guide 119 Figure 5 Circuit boards FRUs 4 3 5 2 1 9 7 6 8 10 11 13 0388 13 12 ...
Page 131: ...Service Guide 121 Figure 6 Solenoids and clutches FRUs 4 5 3 2 1 0388 23 ...
Page 137: ...Service Guide 127 Figure 9 High capacity PaperTray 0388 65a 1 2 ...
Page 142: ...132 Phaser 840 Color Printer ...
Page 154: ...144 Phaser 840 Color Printer ...