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Phaser 840 Color Printer
4,017.47 (0x2411)
PC_DEV_FAULT_
AMBIENT_TOO_COLD
Ambient temperature has fallen to less than 10
o
C.
Something may be wrong with a heater.
4,018.48 (0x2412)
PC_DEV_FAULT_LATE_
CLEAN_REQUEST
After the printer determined, at power-up, that the
printhead was warm enough not to need cleaning, and
while the printer was warming up, the printhead
temperature dropped below the head-clean-needed
threshold. Something may be wrong with a heater.
4,019.40 (0x2413)
PC_DEV_FAULT_
193DPI_CAL
Calibration Failure: Target Volt-Sec Area of Fast Color
mode could not be achieved. Check the hardware. The
head may need to be renormalized.
4,020.41
PC_DEV_FAULT_FTTR
_HEADCAP
Declared when the printer is booted and the head/cap
contact flag is set in NVRAM. The printer cannot run with
the head and cap/wipe/purge unit in contact because it
would be unwise to separate the two when the printhead
is cold.
04,021.4x
PC_DEV_FAULT_FTTR
_DIRTYDRUM
Declared when the printer is booted and the drum is dirty.
Cleaning the drum when very cold could increase the
chance of gluing media to the drum surface and creating a
mess around the stripper fingers.
4,023.66
Cannot tilt head forward. The engine was attempting to
do something that required the printhead to be in print
position. The printhead was not in position and some
condition was preventing the code from tilting it.
5,000: Y axis (drum)
5,001.41 (0x2c01)
YA_HOME_FAIL
Drum-home sensor failure: the drum turned one full
revolution without seeing the drum home sensor activate.
Check the drum-home sensor or I/O board 1.
5,002.41 (0x2b02):
YA_STALL_FAIL
The Y-axis (drum) motor stalled, possibly because the
drum position sensor electronics have failed, or because
the motor drive or drive belts have failed, or because
something is physically blocking the motion of the drum.
5,002.42 (0x2b03):
YA_POS_FAIL
Y-axis position failure, the drum is not where is should be,
possibly because the drum position sensor electronics
have failed, or because the motor drive or drive belts have
failed, or because something is physically blocking the
motion of the drum.
6,000: X axis
6,000.41 (0x3400):
XA_FAULT_MCURRENT
X axis motor over/under current. Indicates motor coil(s)
are open, or shorted, or the motor fuse has opened.
7,000: Process motor
Table 4 Front panel and fault history log error codes and messages
Error code
Meaning
Summary of Contents for Phaser 840
Page 46: ...36 Phaser 840 Color Printer ...
Page 95: ...Service Guide 85 Clearing PostScript NVRAM menu item ...
Page 96: ...86 Phaser 840 Color Printer ...
Page 121: ...Service Guide 111 Figure 1 Cabinet FRUs 7 5 6 8 1 2 4 0388 21 3 ...
Page 125: ...Service Guide 115 Figure 3 Paper path FRUs 0388 16 2 1 5 11 10 9 12 6 4 3 7 13 8 ...
Page 127: ...Service Guide 117 Figure 4 Motors and fans FRUs 0388 14 7 4 3 5 6 2 1 ...
Page 129: ...Service Guide 119 Figure 5 Circuit boards FRUs 4 3 5 2 1 9 7 6 8 10 11 13 0388 13 12 ...
Page 131: ...Service Guide 121 Figure 6 Solenoids and clutches FRUs 4 5 3 2 1 0388 23 ...
Page 137: ...Service Guide 127 Figure 9 High capacity PaperTray 0388 65a 1 2 ...
Page 142: ...132 Phaser 840 Color Printer ...
Page 154: ...144 Phaser 840 Color Printer ...