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Phaser 840 Color Printer
9,006.41 (0x4c06):
IL_FAULT_M_JAM
The magenta ink-melt heater is on, but ink does not seem
to be dripping. Check that the ink stick is able to advance
in the chute. An ink stick jam will be reported three times
before an ink-melter fault is declared.
9,007.42 (0x4c07):
IL_FAULT_Y_JAM
The yellow ink-melt heater is on, but ink does not seem to
be dripping. Check that the ink stick is able to advance in
the chute. An ink stick jam will be reported three times
before an ink-melter fault is declared.
9,008.43 (0x4c08):
IL_FAULT_K_JAM
The black ink-melt heater is on, but ink does not seem to
be dripping. Check that the ink stick is able to advance in
the chute. An ink stick jam will be reported three times
before an ink-melter fault is declared.
11,000:DMC
11,011.61
DMC event parameter block not found. The DMC library
was attempting to locate an event parameter block in its
linked list. The block was not found.
11,020.61
DMC event parameter block not found. The DMC library
was attempting to locate a timer parameter block in its
linked list. The block was not found.
13,000:Printhead thermals
13,001.40 (0x6c01):
TCH_JS_LEFT_OPEN
The thermistor in the left jet stack appears to be open.
Replace the printhead.
13,002.41 (0x6c02):
TCH_JS_LEFT_SHORT
The thermistor in the left jet stack appears to be shorted.
Replace the printhead.
13,003.42 (0x6c03):
TCH_JS_LEFT_HOT
The left jet stack heater is running away. Unplug the
printer NOW!
13,004.43 (0x6c04):
TCH_JS_LEFT_SLOW
The left jet stack heater is not heating at all, or is not
heating as quickly as it should. Replace the printhead.
13,017.47 (0x6c11):
TCH_JS_RIGHT_OPEN
The thermistor in the right jet stack appears to be open.
Replace the printhead.
13,018.48 (0x6c12):
TCH_JS_RIGHT_
SHORT
The thermistor in the right jet stack appears to be shorted.
Replace the printhead.
13,019.40 (0x6c13):
TCH_JS_RIGHT_HOT
The right jet stack heater is running away. Unplug the
printer NOW!
13,020.41 (0x6c14):
TCH_JS_RIGHT_SLOW
The right jet stack heater is not heating at all, or is not
heating as quickly as it should.
13,033.45 (0x6c21):
TCH_RESERVOIR_
OPEN
The thermistor in the reservoir appears to be open.
Replace the printhead.
Table 4 Front panel and fault history log error codes and messages
Error code
Meaning
Summary of Contents for Phaser 840
Page 46: ...36 Phaser 840 Color Printer ...
Page 95: ...Service Guide 85 Clearing PostScript NVRAM menu item ...
Page 96: ...86 Phaser 840 Color Printer ...
Page 121: ...Service Guide 111 Figure 1 Cabinet FRUs 7 5 6 8 1 2 4 0388 21 3 ...
Page 125: ...Service Guide 115 Figure 3 Paper path FRUs 0388 16 2 1 5 11 10 9 12 6 4 3 7 13 8 ...
Page 127: ...Service Guide 117 Figure 4 Motors and fans FRUs 0388 14 7 4 3 5 6 2 1 ...
Page 129: ...Service Guide 119 Figure 5 Circuit boards FRUs 4 3 5 2 1 9 7 6 8 10 11 13 0388 13 12 ...
Page 131: ...Service Guide 121 Figure 6 Solenoids and clutches FRUs 4 5 3 2 1 0388 23 ...
Page 137: ...Service Guide 127 Figure 9 High capacity PaperTray 0388 65a 1 2 ...
Page 142: ...132 Phaser 840 Color Printer ...
Page 154: ...144 Phaser 840 Color Printer ...