Tektronix Phaser 840, Quick Reference Manual

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Phaser 840 Color Printer
9,006.41 (0x4c06):
IL_FAULT_M_JAM The magenta ink-melt heater is on, but ink does not seem
to be dripping. Check that the ink stick is able to advance
in the chute. An ink stick jam will be reported three times
before an ink-melter fault is declared.
9,007.42 (0x4c07):
IL_FAULT_Y_JAM The yellow ink-melt heater is on, but ink does not seem to
be dripping. Check that the ink stick is able to advance in
the chute. An ink stick jam will be reported three times
before an ink-melter fault is declared.
9,008.43 (0x4c08):
IL_FAULT_K_JAM The black ink-melt heater is on, but ink does not seem to
be dripping. Check that the ink stick is able to advance in
the chute. An ink stick jam will be reported three times
before an ink-melter fault is declared.
11,000:DMC
11,011.61 DMC event parameter block not found. The DMC library
was attempting to locate an event parameter block in its
linked list. The block was not found.
11,020.61 DMC event parameter block not found. The DMC library
was attempting to locate a timer parameter block in its
linked list. The block was not found.
13,000:Printhead thermals
13,001.40 (0x6c01):
TCH_JS_LEFT_OPEN The thermistor in the left jet stack appears to be open.
Replace the printhead.
13,002.41 (0x6c02):
TCH_JS_LEFT_SHORT The thermistor in the left jet stack appears to be shorted.
Replace the printhead.
13,003.42 (0x6c03):
TCH_JS_LEFT_HOT The left jet stack heater is running away. Unplug the
printer NOW!
13,004.43 (0x6c04):
TCH_JS_LEFT_SLOW The left jet stack heater is not heating at all, or is not
heating as quickly as it should. Replace the printhead.
13,017.47 (0x6c11):
TCH_JS_RIGHT_OPEN The thermistor in the right jet stack appears to be open.
Replace the printhead.
13,018.48 (0x6c12):
TCH_JS_RIGHT_
SHORT The thermistor in the right jet stack appears to be shorted.
Replace the printhead.
13,019.40 (0x6c13):
TCH_JS_RIGHT_HOT The right jet stack heater is running away. Unplug the
printer NOW!
13,020.41 (0x6c14):
TCH_JS_RIGHT_SLOW The right jet stack heater is not heating at all, or is not
heating as quickly as it should.
13,033.45 (0x6c21):
TCH_RESERVOIR_
OPEN The thermistor in the reservoir appears to be open.
Replace the printhead.
Table 4 Front panel and fault history log error codes and messages
Error code Meaning