Lexmark 1100 Color Jetprinter User Manual Download

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Lexmark 1100

Color Jetprinter

User’s Guide

Summary of Contents for 1100 Color Jetprinter

Page 1: ...Lexmark 1100 Color Jetprinter User s Guide ...

Page 2: ...any obligation to you You can purchase additional copies of publications related to this product by calling 1 800 553 9727 In the United Kingdom and Eire call 0628 481500 In other countries contact your point of purchase Lexmark ColorFine and Lexmark with diamond design are trademarks of Lexmark International Inc registered in the United States and or other countries Color Jetprinter is a trademar...

Page 3: ...paper and other media 9 Loading paper and other specialty media 10 Recommended paper types 20 Chapter 4 Caring for your print cartridge 23 Installing or replacing a print cartridge 24 Aligning the print cartridge 32 Cleaning the print nozzles 32 Wiping the print nozzles and contacts 34 Cleaning print cartridge carrier contacts 35 Preserving print cartridges 38 Chapter 5 Troubleshooting 39 Error me...

Page 4: ...ems 42 Paper feed problems 46 Poor print quality 48 Appendix A Installing the printer software 51 Appendix B Printing from DOS 53 Appendix C Ordering Supplies 57 Appendix D Notices and safety information 59 Appendix E Statement of limited warranty 65 Glossary 67 Index 69 ...

Page 5: ...e Lexmark 1100 Color Jetprinter Your Lexmark 1100 Color Jetprinter is a general purpose color inkjet printer that provides high quality text and graphics This printer can print on plain paper envelopes labels index cards coated paper glossy film photo paper transparencies greeting cards iron on transfers and banner paper ...

Page 6: ... sheet feeder due to an Out of Paper message B Left paper guide Align the sheet feeder to the correct paper size C Paper support Keep paper straight in the sheet feeder D Sheet feeder Load paper E Specialty media guide When you want to print an envelope greeting card transparency or other specialty media F Paper load lever Load paper into the sheet feeder G Front cover Install or change a print ca...

Page 7: ... 1100 Color Jetprinter This illustration shows the back parts of the printer Use the When you want to I Print cartridge storage unit Store an extra used print cartridge J Power cord connector Plug in the power cord K Parallel cable connector Attach the parallel cable K I J ...

Page 8: ...Introducing the Lexmark 1100 Color Jetprinter 4 Introducing the Lexmark 1100 Color Jetprinter ...

Page 9: ...rinter software Using the printer software This chapter introduces the printer software applications For information about See page Introducing the printer software 6 Opening the Control Program 7 Opening the Printer Driver 7 Opening the Spool Manager 8 ...

Page 10: ...ing Windows 95 98 a print queue was installed when you loaded Windows Use this software When you want to Control Program Install or replace a print cartridge Align the print cartridge Monitor print jobs and print cartridge ink levels Print a test page Change DOS settings Control how the Control Program appears Printer Driver Change printer properties or setup Choose the paper source Choose page or...

Page 11: ...Program icon Opening the Printer Driver The way you open the printer driver affects how the changes you make are saved Opening the printer driver from an application You can open the printer driver from almost any application To open the driver 1 Open the application s File menu 2 Choose Print or Printer Setup 3 In the Printer Setup dialog box click the Properties Options or Setup button depending...

Page 12: ...95 98 To open the driver from the Printers folder 1 From the Start menu choose Settings then choose Printers 2 From the Printers folder right click the printer icon for the Lexmark 1000 Series ColorFine 3 Choose Properties from the sidebar menu Opening the Spool Manager You can open the Spool Manager Windows 3 1 or 3 11 only from the Lexmark 1000 Series Control Program To open the Spool Manager 1 ...

Page 13: ...t cards labels transparencies coated paper glossy film photo paper iron on transfers greeting cards and banner paper This section includes general guidelines for purchasing and loading print materials For information about See page Loading paper and other specialty media 10 Loading paper in the sheet feeder 10 Loading specialty media 12 Loading banner paper 16 Recommended paper types 20 ...

Page 14: ...alty media This section describes how to load paper an envelope a card and other specialty media in your printer Loading paper in the sheet feeder The sheet feeder holds up to 30 sheets of plain paper To load paper 1 Pull the paper load lever toward you to open the sheet feeder 2 Insert paper ...

Page 15: ...he left paper guide to the left edge of the paper 4 Push the paper load lever away from you to close the sheet feeder 5 You are now ready to print Make sure you select the correct paper type and size in the printer software For help see Using the printer software on page 5 ...

Page 16: ...f thick paper an envelope greeting card iron on transfer label sheet or other specialty media You must load all types of specialty media one piece at a time To load specialty media 1 Pull the paper load lever toward you and remove any paper from the sheet feeder 2 Push back on the paper load lever to close the sheet feeder ...

Page 17: ...ication s File menu b Choose Print or Printer Setup c In the Printer Setup dialog box click the Properties Options or Setup button depending on the application d Click the Paper tab e Select the appropriate Paper Size setting f Make sure Manual Specialty Media is selected as the Paper Source g Click the Document Quality tab h Select the appropriate Paper Type setting i Click OK 5 Send the job to p...

Page 18: ... print side facing you Insert envelopes so that the stamp location is in the lower right hand corner Insert index cards and postcards vertically so the shortest side is fed into the printer first Note The printer software prompts you to load another piece of specialty media when you select more than one copy on the Paper tab 7 Slide the paper guide to the left edge of the media Stamp location ...

Page 19: ...15 Loading paper and other media 8 Push the media downward until the printer automatically loads it 9 When you finish printing specialty media close the specialty media guide so it is lying flat against the back of the sheet feeder ...

Page 20: ...hich are perforated to allow you to tear them apart For best results follow the steps below to load banner paper and select the appropriate options in the printer software Loading banner paper into the sheet feeder 1 Tear off a maximum of 10 sheets of banner paper 2 If necessary remove the perforated strip of tractor holes along each side of the banner paper 3 Pull the paper load lever toward you ...

Page 21: ...Loading paper and other media 17 Loading paper and other media 4 Push back on the paper load lever to close the sheet feeder 5 Open the specialty media guide to the upright position as shown ...

Page 22: ...r banner printing a Pull up on the top of the paper support b Lean the paper support backwards and down until it stops 7 Rest the banner paper on the paper support behind the sheet feeder 8 Insert the leading edge of the first page into the sheet feeder until the printer automatically loads it ...

Page 23: ... software 1 From your application s File menu click Printer Setup or Print 2 From the dialog box click Properties Options or Setup depending on your application 3 Click the Paper tab 4 From the Paper Size scroll box select the banner paper size you are using 5 In the Paper Source area make sure Manual Specialty Media is selected 6 Click OK 7 Send the print job Note When you have finished banner pr...

Page 24: ...utive and index card size paper with your printer Use paper that meets the following specifications in the sheet feeder Coated paper For the best color or black and white printing results using black and color print cartridges use a coated paper such as Lexmark s High Resolution Premium Inkjet paper To order this paper from Lexmark use Lexmark part number 1402780 letter size or 1402781 A4 size Env...

Page 25: ...e transparencies glossy film or photo paper designed for an inkjet printer Do not use transparencies glossy film or photo paper designed for copiers laser printers or pen plotters For best results Feed one sheet at a time Handle only on the edges Do not touch the side being printed on Store unused paper in the original packaging Do not store in excessively hot or humid areas Be careful not to touc...

Page 26: ...in contact with any part of the printer Use full label sheets Partially used sheets can cause labels to peel off during printing and can damage the printer Greeting cards with envelopes Use Lexmark Inkjet Greeting Cards part number 1372482 letter or 70X7254 A4 Each greeting card comes with an envelope For best results feed one at a time Iron On transfers To create colorful custom designed T shirts...

Page 27: ...the best performance from your print cartridge and your printer For information about See page Installing or replacing a print cartridge 24 Removing a print cartridge 24 Installing or changing a print cartridge 29 Aligning the print cartridge 32 Cleaning the print nozzles 32 Wiping the print nozzles and contacts 34 Cleaning print cartridge carrier contacts 35 Preserving print cartridges 38 ...

Page 28: ...t procedure without interruption Removing a print cartridge If you need to remove a print cartridge before you install a different one follow these steps 1 Make sure the printer is plugged in 2 Open the printer front cover 3 From your computer open the printer s Control Program For help see Opening the Control Program on page 7 4 Click the Cartridges tab ...

Page 29: ...Cartridge dialog box appears on your computer screen Note If you are interrupted and leave the print cartridge carrier in the load position too long the carrier returns to the far right position The Cartridges tab remains displayed on your screen If this happens a Click Cancel b Click Install Cartridge 6 Pull the handle of the print cartridge toward you until you hear a click ...

Page 30: ...de whether you want to dispose of or store the cartridge you removed See Disposing of used cartridges on page 26 or Storing an extra print cartridge on page 27 Disposing of used cartridges Do not shake used print cartridges The remaining ink can leak Before discarding the used print cartridge put it in a leak proof bag ...

Page 31: ...enient place to store an extra used print cartridge to prevent it from drying out To store an extra print cartridge in the storage unit 1 Remove the cardboard insert covering the print cartridge storage unit and discard it 2 Insert the extra print cartridge into the print cartridge storage unit located on the back of the printer Cardboard insert Print cartridge storage unit ...

Page 32: ...irmly on the cartridge until it snaps securely into place Removing a print cartridge from the storage unit To remove a print cartridge from the storage unit 1 Pull the print cartridge handle toward you until you hear a snap 2 Lift the print cartidge straight out of the storage unit ...

Page 33: ...printer is plugged in b Open the printer front cover c From your computer open the printer s Control Program For help see Opening the Control Program on page 7 d Click the Cartridges tab e Click Install Cartridge The print cartridge carrier automatically moves to the load position and the Change Cartridge dialog box appears on your computer screen 2 If you are installing a new print cartridge remo...

Page 34: ...or your print cartridge 4 Insert the print cartridge in the print cartridge carrier 5 Push back on the cartridge until it snaps securely into place If the print cartridge moves loosely in the carrier it is not locked into place Repeat this step ...

Page 35: ...ction for the cartridge you installed 8 If you installed a new print cartridge continue with Aligning the print cartridge If you installed Click a new Black cartridge New Black Cartridge Installed an old Black cartridge Old Black Cartridge Installed a new Color cartridge New Color Cartridge Installed an old Color cartridge Old Color Cartridge Installed ...

Page 36: ... with a bidirectional alignment pattern Each pattern has a number under it Bidirectional Alignment Pattern 3 On the printed test page locate the number under the Bidirectional Alignment pattern that comes closest to forming a straight line 4 In the Align Cartridge dialog box enter the number as the Bidirectional Align setting 5 Click OK Cleaning the print nozzles When you clean the print nozzles a...

Page 37: ... correctly 5 Compare the diagonal line above the printed bars to the diagonal line below the printed bars Look for a break in the diagonal lines A broken line indicates clogged nozzles If the bottom line has fewer breaks or better print quality than the top line run the test two more times If the print quality is satisfactory after running the test three times the print nozzles are clean You do no...

Page 38: ... nozzles see Cleaning the print nozzles on page 32 the problem may be caused by dried ink on the print cartridge nozzles To wipe the print cartridge s nozzles and contacts 1 Remove the print cartridge from the printer For help see Removing a print cartridge on page 24 2 Use a clean cloth dampened with water only to gently clean the entire copper colored area including the nozzles and contacts When...

Page 39: ...print cartridge carrier contacts Clean the print cartridge carrier contacts only if you have cleaned and wiped the print nozzles and print quality is still unsatisfactory To clean the print cartridge carrier contacts 1 From the printer s Control Program click the Cartridges tab For help opening the Control Program see Opening the Control Program on page 7 2 From the Cartridges tab click the Instal...

Page 40: ... front cover 5 Remove the print cartridge For help see Removing a print cartridge on page 24 6 Use a clean dry cloth to clean the cartridge carrier contacts inside the printer 7 Replace the print cartridge For help see Installing or changing a print cartridge on page 29 Carrier contacts ...

Page 41: ...er Click Old Black Car tridge or Old Color Cartridge depending on which you installed to return the cartridge carrier to the far right position 11 Test the print cartridge by choosing the Clean Print Nozzles button on the Cartridges tab If the print quality has not improved after this cleaning process replace your print cartridge If print quality still does not improve your printer may require ser...

Page 42: ...dge from the printer except to replace clean or store it in a print cartridge storage unit The print cartridge will not print correctly if removed from the printer and left exposed for an extended period of time Do not refill print cartridges Refilling empty print cartridges may invalidate your warranty Incompatible inks can cause damage to the printhead or to the printer For best results use Lexm...

Page 43: ...Five Troubleshooting Troubleshooting Use this section to identify and solve problems If you encounter See page Error messages 40 Miscellaneous problems 42 General printing problems 42 Paper feed problems 46 Poor print quality 48 ...

Page 44: ...wrong paper source selected in the printer software or in your application If an Out of Paper message appears and you are using a non bidirectional printer cable follow the steps below to continue printing 1 Load paper 2 Press the Paper Feed button 3 Resend your print job Your printer software will not function properly unless you use an IEEE 1284 compliant parallel cable with your printer Printer...

Page 45: ...page on which the paper jam occurred If the error continues unplug the printer and then plug it back in If it continues your printer may need service Printer is Offline Make sure the power cord is completely plugged into the printer and an electrical outlet the printer parallel cable is completely plugged into the printer and the computer Pressing the Paper Feed button when the printer is out of p...

Page 46: ...er to change a setting only if your application does not have that setting For this problem Try this solution DOS print file takes too long to print If you are attempting to print a DOS file by sending it to the port to which the printer is connected use the DOS Copy command Avoid using the DOS Print command The DOS Print command causes printing delays Here is an example of the correct DOS Copy co...

Page 47: ... has finished processing neither job will print Normally a job is finished processing when the first page of the job prints Also make sure the Lexmark 1000 Series ColorFine is set as your default printer driver Old document prints with different fonts When you print a document formatted for a different printer Windows may substitute different fonts Line breaks and page breaks may change also Use t...

Page 48: ... To print a test page 1 Open the printer Control Program 2 On the Status tab click the Print Test Page button If the test page prints the printer is functioning properly Check your application If you are trying to print from a DOS based application the problem could be with your DOS settings Check your DOS printer port settings driver and your application settings Printer prints very slowly Try th...

Page 49: ...Getting Started booklet Paper is loaded in the printer correctly For help see Loading paper and other specialty media on page 10 Print cartridge is installed correctly For help see Installing or replacing a print cartridge on page 24 If these suggestions do not solve the problem your printer may need service Refer to your printer registration card or warranty service information for the appropriat...

Page 50: ...esend your print job Start with the page on which the paper jam occurred If the error continues unplug the printer and then plug it back in If it continues your printer needs service Paper skews or buckles If paper skews or buckles while moving through the printer make sure You do not force the paper down into the printer when you load it Note If you are loading letter or A4 size paper use the hor...

Page 51: ...paper do not force the paper down into the printer Note Humid conditions may cause some papers to stick together Transparencies glossy film or photo papers stick together If transparencies glossy film or photo papers stick together after they exit the printer Use a transparency glossy film or photo paper designed for an inkjet printer For ordering information see Ordering Supplies on page 57 Remov...

Page 52: ...If you are printing transparencies try changing the fill pattern in your application software General print quality problems The print cartridge may be out of ink or low on ink If the Ink Low message has appeared install a new print cartridge See Installing or replacing a print cartridge on page 24 To view the ink level check the ink level graphic shown on the Cartridges tab or the Status tab of t...

Page 53: ...ht or bottom edge of envelope Like other printers your printer cannot print in the extreme left right or bottom edges of an envelope To avoid poor print quality at the edges of the envelope we recommend using these minimum margin settings Left and Right Margins Left and right margin settings must be at least 6 35 mm 0 25 in each for all envelope sizes Top and Bottom Margins The top margin must be ...

Page 54: ...tacking Printed pages have alter nating bands of light and dark print See Printer pauses frequently during a print job on page 43 Solid black areas on trans parencies contain white streaks Try using a different fill pattern in your application software Unexpected or missing characters Make sure you have the Lexmark 1000 Series ColorFine printer driver selected as the default printer Vertical strai...

Page 55: ...ter software from the Lexmark web site http www lexmark com Creating diskettes from the CD ROM To create diskettes from the CD ROM 1 Start Windows 2 Insert the Lexmark 1000 Series CD into a CD ROM drive If the menu screen appears after a few moments continue with step 3 If nothing appears on the screen after a few moments follow these steps a Windows 95 98 From the Start menu choose Run Windows 3 ...

Page 56: ... click OK 8 Click Next 9 Select the port you want to use with this printer for example LPT1 and then click Next 10 If you have other printers installed click Yes to use the Lexmark 1100 as the default Windows printer 11 Click Finish 12 When the Software License Agreement appears read it and click Yes to continue installing the printer software 13 Continue with step 2 of Installing or changing a pr...

Page 57: ... for PCL 3 emulation in each DOS application In Windows 3 1 3 11 avoid switching from your DOS application to another application while your job is printing See the README file for your Lexmark printer for more information 1 Make sure you are in Windows not native DOS 2 From the Control Program click the Options tab For help opening the Control Program see Opening the Control Program on page 7 3 M...

Page 58: ... For help opening the Control Program see Opening the Control Program on page 7 2 Change settings as needed Note When you make changes on the DOS Printing tab they apply to DOS print jobs only When you make changes on other tabs they apply to all print jobs Printing to a file To print a document that has been processed by the driver and stored in a file that is printed to file 1 Make sure you are ...

Page 59: ...f your application does not offer the HP DeskJet 500C printer driver install the HP DeskJet 500 printer driver You will not be able to print in color with the HP DeskJet 500 printer driver For help installing a printer see your application user s documentation 6 Create a print file using the Print To File function of your application For help on printing to a file see your application user s docum...

Page 60: ...Printing from DOS 56 Printing from DOS ...

Page 61: ...er an IEEE 1284 compatible parallel cable use Lexmark part number 1329605 Coated paper For the best color and black and white printing results use a coated paper such as Lexmark s High Resolution Premium Inkjet paper To order this paper from Lexmark use these part numbers Photo paper To order Inkjet Photo Paper from Lexmark use these part numbers Cartridge type Part number Standard Black 13620HC S...

Page 62: ...e these part numbers Iron on transfers for T shirts To order Inkjet Iron On Transfers use these part numbers There are 20 sheets per pack Size Number of sheets Part number Letter 10 1402795 Letter 50 1402750 A4 10 1402796 A4 50 1372361 Size Number of sheets Part number Letter 20 1402797 A4 20 1402798 Size Number of sheets Part number Letter 20 1372482 A4 20 70X7254 Sheet size Label size Labels per...

Page 63: ... radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Con...

Page 64: ...ic telecommunications systems in the United Kingdom Safety information If your product is NOT marked with this symbol it MUST be connected to an electrical outlet that is properly grounded The power cord must be connected to an electrical outlet that is near the product and easily accessible Refer service or repairs other than those described in the operating instructions to a professional service...

Page 65: ...n sind nicht immer offensichtlich Sofern Teile eingesetzt werden die nicht von Lexmark sind wird von Lexmark keinerlei Verantwortung oder Haftung für dieses Produkt übernommen Pautas de seguridad Si su producto NO tiene este símbolo es IMPRESCINDIBLE conectarlo a una toma de corriente eléctrica con toma de tierra correcta El cable de alimentación deberá conectarse a una toma de corriente situada c...

Page 66: ...personal utföra sådan service och sådana reparationer som inte beskrivs i handledningen Denna produkt är utformad testad och godkänd för att uppfylla internationella säkerhetsbestämmelser när den används tillsammans med andra Lexmark produkter Säkerhetsegenskaperna för vissa delar är inte helt uppenbara Lexmark frånsäger sig ansvaret om delar av ett annat fabrikat används Informació de seguretat S...

Page 67: ...omponentes podem não ser sempre óbvias A Lexmark não é responsável pela utilização de outros componentes de substituição Informações de segurança Se o produto NÃO estiver marcado com este símbolo ele DEVE SER conectado a uma tomada elétrica com ligação à terra O cabo de alimentação deve ser conectado a uma tomada elétrica localizada perto do produto e de fácil acesso Para todos os serviços ou repa...

Page 68: ...Notices and safety information 64 Notices and safety information ...

Page 69: ...o obtain warranty service you may be required to present the feature or option with the product If you transfer this product to another user warranty service under the terms of this statement is available to that user for the remainder of the warranty period You should transfer proof of original purchase and this statement to that user Warranty service The warranty period is 12 months and starts o...

Page 70: ... Limitation of liability Your sole remedy under this Statement of Limited Warranty is set forth in this section For any claim concerning performance or nonperformance of Lexmark or a Remarketer for this product under this Statement of Limited Warranty you may recover actual damages up to the limit set forth in the following paragraph Lexmark s liability for actual damages from any cause whatsoever...

Page 71: ... by the composition of programmed patterns of ink dots interface A data conversion device that allows communication between the printer and the computer See also parallel interface MB megabyte A unit of measure for storage capacity One megabyte equals 1 048 576 bytes parallel interface A type of connection that links a printer to a computer by which all 8 bits of a character are sent at the same t...

Page 72: ...on your computer used to perform a specific task for example a word processing or spreadsheet program specialty media Any print media that requires manual feeding This includes envelopes greeting cards transparencies iron on transfers index cards and banner paper ...

Page 73: ...rogram opening 7 D disposing of cartridges 26 DOS printing changing print settings 54 from native DOS 55 to file 54 E electronic emission notices 59 Energy Star 73 envelopes loading 12 types and sizes 20 error messages 40 G glossy film loading 12 ordering 58 types and sizes 21 greeting cards loading 12 ordering 58 types and sizes 22 I iron on transfers loading 12 ordering 58 types and sizes 22 L l...

Page 74: ...s and sizes 21 print cartridges aligning 32 cleaning carrier contacts 35 disposing of 26 installing 24 ordering 57 preserving 38 removing 24 replacing 24 storing 27 wiping nozzles and contacts 34 print nozzles cleaning 32 wiping 34 print quality 48 printer parts 2 3 power 41 printer driver opening 7 S safety information 60 spool manager opening 8 storing cartridges 27 supplies 57 T transparencies ...

Page 75: ...ding that Lexmark may use or distrib ute whatever information you supply in any way it believes appropri ate without incurring any obligation to you 1 Did you find the book well organized Yes No 2 Was the content of the book accurate and complete Yes No 3 Was the book easy to use Yes No 4 What can we do to improve the book _________ _________ _________ _________ _________ ...

Page 76: ...UNITED STATES FIRST CLASS MAIL PERMIT NO 2659 LEXINGTON KY POSTAGE WILL BE PAID BY ADDRESSEE Lexmark International Inc Department F95 Building 035 3 740 NEW CIRCLE ROAD NW LEXINGTON KY 40511 9954 Fold Here Tape Please Do Not Staple Tape BUSINESS REPLY MAIL ...

Page 77: ... programs or services except those expressly designated by the manufacturer are the user s responsibility Energy Star The EPA ENERGY STAR Computers program is a partnership effort with computer manufacturers to promote the introduction of energy efficient products and to reduce air pollution caused by power generation Companies participating in this program introduce personal computers printers mo...

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