ISOBUS ECU 1224 User and Instruction maual
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P00801545 Rev:02 SW:1.0.0
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19.3
Returning goods
To have an effective guarantee, it is necessary to comply with the following requirements:
•
The product must be delivered in the original packaging and with all the accessories
(if applicable) in good condition.
•
Provide a copy of the purchase invoice.
•
Attach a letter in writing (from the distributor or user) explaining in detail the
equipment failures and / or anomalies, mentioning the device serial number.
•
Get the official approval from the seller before returning any goods
19.3.1.1
Notes
•
Customer is not allowed to rework or try to repair the device under any conditions.
Reworked devices will not be covered by warranty.
•
The guarantee will be applied after the analysis of technical staff which will carry out
the necessary tests for diagnosis.
•
Parts warranty, will start from the seller sales invoice.
•
The serial number must appear on the sales invoice to the final customer.
•
Repair and maintenance must be carried out only by Agres, Tecomec s.r.l. or
authorized centers
•
As indicated in the Returning goods topic, the documentation must be correct for the
equipment analysis to begin.
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