TANDBERG STORAGELIBRARY, Manual

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40 Configuring the Library
The information in the e-mail notification provides a RAS ticket, a short problem description and a
possible cause which may be of help to you or a customer service engineer.
Before you can configure e-mail notifications, you must configure the library’s e-mail account so that
the library can send notifications to the designated recipient.
There are three filter levels of e-mail notifications:
Low - An error has occurred in the library, but the library is not in danger of failing. E-mail
accounts configured with a Low filter setting receive notification of all priority levels of RAS tickets
that the library produces
Medium - The library is not in immediate danger of failing, but current problems could lead to a
failure in the future. E-mail accounts configured with a Medium filter setting receive notification of
all Priority 1 and Priority 2 RAS tickets that the library produces
High - The library has failed or is in immediate danger of failing. A resolution must be found
immediately. E-mail accounts configured with a High filter setting only receive notification of
Priority 1 RAS tickets that the library produces
E-mail notification can only be configured from the RMI.
You need to complete the following steps to configure e-mail Event Notification:
1 Enable or disable the e-mail notification feature
2 Enter the receiving e-mail address to be used for event notification. This will be used in the "To:"-
field of e-mail sent by the library
3 Enter the IP address of the SMTP server the library should use. This should be an SMTP server
that will handle or relay e-mail destined for the domain specified in the event notification email
address. This can be found by looking up the MX record of the domain in question in DNS
4 Set severity level. Event notification e-mail will not be generated for errors of a severity below the
one chosen
The screen also provides a way to verify that the chosen settings are valid by generating a test
notification.
The path to open the appropriate screen is:
From the remote management interface, select Setup > Notification