Solving Problems
81
Solving Problems
Media Jams and Media Transport Problems
2?
Frequent jams in any area indicate that area should be checked,
repaired, or cleaned. Repeated jams may also happen if you’re using
unsupported print media.
Symptom Cause
Solution
Several
sheets go
through
the printer
together.
The front edges of
the media are not
even.
Remove the media and even up the front
edges, then reload it.
The media is moist
from humidity.
Remove the moist media and replace it with
new, dry media.
Too much static
electricity is present.
Do not fan large quantities of transparency
media.
Printer
pulls
media
from the
wrong tray.
Selected tray is out of
media, and tray
chaining is activated.
Choose Off in the Operator Control/Chain
Inpubins menu. Load media in the correct
tray.
Printer has not
recognized a custom
size in the MPT tray
and pulls the media
from the upper tray.
Set Custom Size in the Operator Control/
Multipurpose Sz menu.
Media jam
message
stays on.
Front cover needs to
be opened and
closed again to reset
the printer.
Open and close the printer’s front cover
again.
Some media remains
jammed in the printer.
Recheck the paper path and make sure you
have removed all of the media jams.
Summary of Contents for Xpress T8016
Page 1: ...User Guide Xpress T8016 Color Laser Printer TALLY May 2004 ...
Page 6: ...Contents iv ...
Page 7: ...1 Printer Overview ...
Page 13: ...2 Replacing Consumables ...
Page 33: ...3 Using Media ...
Page 62: ...Duplexing 56 ...
Page 63: ...4 Maintaining the Printer ...
Page 70: ...Cleaning 64 7 Close the cover 8 Turn on the printer ...
Page 71: ...5 Troubleshooting ...
Page 114: ...Additional Assistance 108 ...
Page 115: ...6 Installing Other Accessories ...
Page 128: ...Tray Cover 122 4 Attach the tray cover back onto the upper media tray ...
Page 129: ...7 Color Printing ...
Page 132: ...Color Registration 126 ...
Page 133: ...8 Storage Deinstallation Shipping and Packing ...
Page 146: ...Packing the Printer 140 ...
Page 147: ...A Technical Specifications ...
Page 174: ...Index 168 ...