The display is lit, but the
printer does not print
1. Check that the printer is Online. If the displays shows Offline, then
press the key Online. Try to print again.
2. Check the connection from the printer to the computer (interface cable 1).
■
Check that the interface cable is properly connected to the computer and
to the printer.
■
Check that it is the correct interface cable for your printer. Information on
the interface is located in Part I,
Connecting the printer to the computer
and in
Appendix B.
■
Check that the printer is properly adapted to the computer (configured).
Refer to chapter 1
Operation. Check the parameter set in the Setup menu
under I/O (serial/parallel) and if necessary correct it.
3. Check that paper is inserted and loaded. Refer to Part I,
Inserting paper.
Problems with the paper
feed
The paper is not fed in.
1. Check that the display shows the correct sheet feeder, if necessary select
the correct sheet feeder (single sheet or fanfold) with the key Park. See
Part I,
Changing the paper type.
2. Check that the Paper Type Selection Lever position is correct.
3. Make sure that the paper guide is correctly adjusted at the side.
4. When using single sheets, push the paper fully into the paper feed.
Switching from fanfold paper to single sheets causes the fanfold paper to
assume the park position.
5. Check that the fanfold paper is in the park position when you insert a
single sheet. This means the fanfold paper should not be loaded
(pulled in). To check this, raise the guide of the single sheet feeder.
If necessary, drive the remaining paper manually to the park position with
the key
↑
.
Troubleshooting
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