Symantec NetBackup 5020, Routine Maintenance

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NetBackup 5020
Routine Maintenance
Contents
Issue 01 (2010-12-10) Symantec Corporation i
Contents
About This Document ........................................................................................................... B.1.1-1
1 Safety Precautions ...................................................................................................................... 1-1
1.1 Warning and Safety Identifier ....................................................................................................................... 1-1
1.2 ESD Prevention ............................................................................................................................................. 1-3
1.3 Laser Safety ................................................................................................................................................... 1-3
1.4 Using Optical Fiber ....................................................................................................................................... 1-4
1.5 Short-Circuit Protection ................................................................................................................................ 1-5
1.6 Electrical Safety ............................................................................................................................................ 1-5
2 Overview of Routine Maintenance ........................................................................................ 2-1
2.1 Purpose .......................................................................................................................................................... 2-1
2.2 Maintenance Items and Periods ..................................................................................................................... 2-1
2.3 Tools .............................................................................................................................................................. 2-2
3 Guide to Routine Maintenance on Equipment Site ............................................................ 3-1
3.1 Checking Equipment Running Environment ................................................................................................. 3-1
3.2 Checking the Internal Cabinet Environment ................................................................................................. 3-2
3.3 Checking Indicator Status ............................................................................................................................. 3-5
4 Guide to the Routine Maintenance Using the System Monitor Interface ...................... 4-1
4.1 Viewing Hardware Alerts .............................................................................................................................. 4-2
4.2 Checking the CPU Status .............................................................................................................................. 4-5
4.3 Viewing the Disk Status ................................................................................................................................ 4-7
4.4 Check the RAID Group Status .................................................................................................................... 4-10
4.5 Checking the Fan Status .............................................................................................................................. 4-12
4.6 Checking the Power Supply Status.............................................................................................................. 4-14
4.7 Checking Temperature ................................................................................................................................ 4-16
A Maintenance Record ............................................................................................................... A-1
B How to Obtain Help................................................................................................................. B-1
B.1 Preparations For Contacting Symantec........................................................................................................ B-1
B.1.1 Collecting Troubleshooting Information ............................................................................................ B-1
B.1.2 Making Debugging Preparations ........................................................................................................ B-2
B.2 How to Use the Document ........................................................................................................................... B-2