Sun Microsystems StorEdge L280, Manual

Page: 85 / 100

Chapter 4 Administration, Diagnostics, and Troubleshooting 4-21
Cannot write to the
tape. • Check the host file system access permissions.
• Verify that you are using the correct tape type
(Type IIIXT & IV).
• Check the write-protect tab on the tape to assure write-
enabled status.
• Check the application software documentation.
Cannot read the tape. • Check the host file system access permissions.
• Verify that you are using the correct tape type
(Type IIIXT & IV).
• Check the application software documentation.
Slot blocked (magazine
or permanent) • Open door, and remove magazine.
• Check for and remove any obstruction. Cycle power.
Magazine will not go in. • Open door. Check for and remove obstruction.
• Check for damage to the magazine rails (bottom and top of
autoloader) and magazine slots and outside of magazine
for wear. Replace the magazine necessary.
Magazine will not come
out. • Open door. Check for and remove any obstruction.
Picker won’t access the
two permanent storage
slots. • Open door. Check for and remove any obstruction.
Recurrent cleaning light
on. • Replace existing tape with a new tape. See Section 4.9,
“Drive Cleaning Errors” on page 4-12.
Could not find all slot
positions in a
SCAN
MAGAZINE
command.
• Verify that all small holes at the bottom inside edge of the
magazine are clean.
Autoloader will not
power on. • Check the power cord connections.
• Make sure the power switch is on.
• Make sure there is power to the outlet.
• Replace the power cord with a known good one.
Release door menu
option will not release
the door. • Press and hold the Cancel button from three to five
seconds.
TABLE 4-8
Troubleshooting Table (Continued)
Problem What to Do