Sun Microsystems StorEdge L280 Manual Download

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Chapter 4

Administration, Diagnostics, and Troubleshooting

4-13

4.10

Understanding Error Messages

When receiving an error code, the display window will display a message similar to
the following:

To understand an error code:

1. Press

Enter

to get a brief description about the error code.

2. Press the

Next

button to get the following information:

■

Motion Type

■

Source

■

Destination 1

■

Destination 2

■

Odometer

■

Field Replaceable Unit (see description below)

■

Error Listing (last 5 transport errors)

■

Error Count (Number of errors on this move)

DEVICE FAILED

ERROR CODE 94H

Summary of Contents for StorEdge L280

Page 1: ... 4900 USA 1 650 960 1300 fax 1 650 969 9131 A Sun Microsystems Inc Business Sun StorEdge L280 Service Manual Autoloader Library Tape Storage Part No 805 3958 10 Revision A February 1998 Send comments about this document to smcc docs sun com ...

Page 2: ...98 Sun Microsystems Inc 901 San Antonio Road Palo Alto CA 94303 4900 Etats Unis Tous droits réservés Ce produit ou document est protégé par un copyright et distribué avec des licences qui en restreignent l utilisation la copie la distribution et la décompilation Aucune partie de ce produit ou document ne peut être reproduite sous aucune forme par quelque moyen que ce soit sans l autorisation préal...

Page 3: ... may void the authority granted to the user by the FCC to operate this equipment FCC Class B Notice This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 This device may not cause harmful interference 2 This device must accept any interference received including interference that may cause undesired operation Note This equipment has been tested a...

Page 4: ...appareil numérique de la classe A respecte toutes les exigences du Règlement sur le matériel brouilleur du Canada DOC Class B Notice Avis DOC Classe B This Class B digital apparatus meets all requirements of the Canadian Interference Causing Equipment Regulations Cet appareil numérique de la classe B respecte toutes les exigences du Règlement sur le matériel brouilleur du Canada ...

Page 5: ...regulatory compliance of a modified Sun product Placement of a Sun Product Caution Do not block or cover the openings of your Sun product Never place a Sun product near a radiator or heat register Failure to follow these guidelines can cause overheating and affect the reliability of your Sun product SELV Compliance Safety status of I O connections comply to SELV requirements Power Cord Connection ...

Page 6: ... geändert wurde keine Verantwortung für die Einhaltung behördlicher Vorschriften Aufstellung von Sun Geräten Achtung Um den zuverlässigen Betrieb Ihres Sun Geräts zu gewährleisten und es vor Überhitzung zu schützen dürfen die Öffnungen im Gerät nicht blockiert oder verdeckt werden Sun Produkte sollten niemals in der Nähe von Heizkörpern oder Heizluftklappen aufgestellt werden Einhaltung der SELV R...

Page 7: ...té réglementaire d un produit Sun qui a été modifié Positionnement d un produit Sun Attention pour assurer le bon fonctionnement de votre produit Sun et pour l empêcher de surchauffer il convient de ne pas obstruer ni recouvrir les ouvertures prévues dans l appareil Un produit Sun ne doit jamais être placé à proximité d un radiateur ou d une source de chaleur Conformité SELV Sécurité les raccordem...

Page 8: ...caciones en el equipo No realice modificaciones de tipo mecánico o eléctrico en el equipo Sun Microsystems no se hace responsable del cumplimiento de las normativas de seguridad en los equipos Sun modificados Ubicación de un producto Sun Precaución Para asegurar la fiabilidad de funcionamiento de su producto Sun y para protegerlo de sobrecalentamien tos no deben obstruirse o taparse las rejillas d...

Page 9: ...este producto funciona exclusivamente como un dispositivo de puesta en espera El enchufe de la fuente de alimentación está diseñado para ser el elemento primario de desconexión del equipo El equipo debe instalarse cerca del enchufe de forma que este último pueda ser fácil y rápidamente accesible No conecte el cable de alimentación cuando se ha retirado la fuente de alimentación del chasis del sist...

Page 10: ...x StorEdge L280 Service Manual February 1998 ...

Page 11: ...xi ...

Page 12: ...xii StorEdge L280 Service Manual February 1998 ...

Page 13: ...1 7 1 2 2 Cable Management 1 13 1 3 Connecting the Autoloader 1 14 1 4 Powering on the System 1 16 1 5 Moving or Shipping the Autoloader 1 17 1 5 1 Moving the Autoloader 1 17 1 5 2 Shipping the Autoloader 1 19 2 Theory of Operation 2 1 2 1 Overview 2 1 2 1 1 Desktop Design 2 1 2 1 2 Rackmount Design 2 1 2 1 3 Autoloader Components 2 2 2 1 4 Reliability 2 4 2 1 5 Environmental Specification 2 4 ...

Page 14: ... 3 5 3 3 Autoloader Control Panel 3 6 3 4 Understanding Display Messages 3 7 3 4 1 Tape Status 3 7 3 4 2 Drive Autoloader Status 3 8 3 5 Top Level Menu Options 3 9 3 5 1 Password Protected Functions 3 11 3 5 2 Autoloader Display Menu Tree 3 12 4 Administration Diagnostics and Troubleshooting 4 1 4 1 Chapter Overview 4 1 4 2 Entering the Administration Menu Password 4 2 4 3 Changing the Administrat...

Page 15: ...leshooting 4 19 5 Removal and Replacement 5 1 5 1 Replacing a Unit 5 2 5 2 Replacing the DLT Drive 5 4 5 2 1 Reassembly 5 6 5 3 Removing Stuck Tapes 5 7 5 3 1 Tape Stuck in Transport 5 7 5 3 2 Tape Stuck Between Magazine and Transport 5 7 5 3 3 Tape Stuck in Internal Slots or Magazine 5 7 5 3 4 Tape Stuck in Drive 5 8 5 3 5 Manually Rewinding Tapes 5 11 ...

Page 16: ...xvi StorEdge L280 Service Manual February 1998 ...

Page 17: ...GURE 1 8 Cable Management 1 13 FIGURE 1 9 Autoloader as the Only Peripheral 1 14 FIGURE 1 10 Autoloader With Other Peripherals 1 15 FIGURE 1 11 Unbolting the Autoloader 1 18 FIGURE 2 1 How Autoloader Firmware Interacts 2 5 FIGURE 2 2 Interface Overview 2 7 FIGURE 3 1 Removing the Magazine 3 3 FIGURE 3 2 Loading Tapes Into the Magazine 3 4 FIGURE 3 3 Internal Slots 3 5 FIGURE 3 4 Autoloader Control...

Page 18: ...torEdge L280 Service Manual February 1998 FIGURE 5 3 Screw Locations 5 4 FIGURE 5 4 Drive Cables 5 5 FIGURE 5 5 Drive Motor Assembly 5 9 FIGURE 5 6 Ejecting the Tape 5 10 FIGURE 5 7 Rewinding a Stuck Tape 5 11 ...

Page 19: ...ility 2 4 TABLE 3 1 Control Panel 3 6 TABLE 3 2 Top Level Menu Options 3 9 TABLE 3 3 Admin Menu Options 3 11 TABLE 4 1 Default SCSI IDs 4 4 TABLE 4 2 Configuration Options 4 7 TABLE 4 3 Information Logs 4 9 TABLE 4 4 Tests Available From the Control Panel 4 10 TABLE 4 5 Drive Cleaning Troubleshooting 4 12 TABLE 4 6 FRUs Field Replaceable Units 4 14 TABLE 4 7 Error Codes 4 14 TABLE 4 8 Troubleshoot...

Page 20: ...xx StorEdge L280 Service Manual February 1998 TABLE 5 3 Solenoid Mechanism 5 10 ...

Page 21: ...ith networking knowledge How This Book Is Organized This manual is divided into the following sections Chapter 1 describes how to install connect power on and move the Autoloader Chapter 2 describes the components of the Autoloader Chapter 3 describes how to operate the control panel Chapter 4 describes how to set administrative options configure the Autoloader run internal diagnostic tests and tr...

Page 22: ...l Enter Next Prev or Cancel AaBbCc123 What you type when contrasted with on screen computer output su Password AaBbCc123 Book titles new words or terms words to be emphasized Command line variable replace with a real name or value Read Chapter 2 in the User s Guide These are called class options You must be root to do this To delete a file type rm filename TABLE P 2 Shell Prompts Shell Prompt C sh...

Page 23: ...de 805 3957 xx Installation Welcome Mat Poster 805 4005 xx TABLE P 4 SunExpress Contact Information Country Telephone Fax Belgium 02 720 09 09 02 725 88 50 Canada 1 800 873 7869 1 800 944 0661 France 0800 90 61 57 0800 90 61 58 Germany 01 30 81 61 91 01 30 81 61 92 Holland 06 022 34 45 06 022 34 46 Japan 0120 33 9096 0120 33 9097 Luxembourg 32 2 720 09 09 32 2 725 88 50 Sweden 020 79 57 26 020 79 ...

Page 24: ...or a specific book title or subject at http docs sun com Support Information for support contracts and local SunService contacts is available at http www sun com sunservice Sun Welcomes Your Comments We are interested in improving our documentation and welcome your comments and suggestions You can email your comments to us at smcc docs sun com Please include the part number of your document in the...

Page 25: ...tarted This chapter explains the following Understanding technical specifications Knowing the product components Installing the Autoloader Connecting the Autoloader Powering on the Autoloader Moving or shipping the Autoloader ...

Page 26: ...TABLE 1 1 details the physical specifications of the Autoloader TABLE 1 1 Physical Specifications of the Autoloader Description Desktop Rackmounted Height 187 mm 7 35 inches 177 mm 6 97 inches Width 226 mm 8 90 inches 220 mm 8 65 inches Depth 559 mm 22 inches 559 mm 22 inches Gross shipping weight 19 3 kg 42 5 lbs 17 7 kg 38 9 lbs Interface SCSI 2 high density wide differential SCSI 2 high density...

Page 27: ...verage tape access time 11 seconds Average tape exchange time 22 seconds Drive characteristics Sustained transfer rate 5 MB s 10 MB s with data compression assuming 2 1 compression Peak transfer rate 10 MB s Average access time 60 seconds Tape load time 37 seconds Tape unload time 17 seconds Repositioning time 1 3 seconds Hard error rate 1 x 1017 bytes read Undetected error rate 1 x 1027 bytes rea...

Page 28: ...et bulb temperature 25 C max Non operating wet bulb temperature 46 C max Gradient 10 C per hour Humidity Operating 20 to 80 RH Non operating 10 to 95 RH Shock Non operating trapezoidal 28 g 253 in s Vibration 5 500 Hz Operating 0 21 g rms random Non operating 2 1 g rms random Non operating 0 5 g 0 to peak swept sine wave Product certification Safety UL 1950 CSA 950 TUV IEC 950 Emissions FCC Class ...

Page 29: ...ontamination Avoid areas near frequently used doors and walkways stacks of supplies that collect dust smoke filled rooms large or high speed printers Do not use filters Caution Excessive dust and debris can damage DLT tapes and the tape drive Adequate clearance Desktop configuration free standing Back 6 inches 15 cm Front 8 inches 20 cm Sides 1 inch 2 5 cm Rackmount configuration requires 5 EIA un...

Page 30: ...e following tools and kit components parts seen in FIGURE 1 1 Note The rack kit will contain extra parts FIGURE 1 1 Rack Kit Parts Tools 2 Phillips screwdriver Flat head screwdriver Kit Components 1 Instruction poster Quantity 1 2 Cable ties Quantity 4 3 M4 x 10 mm pan phillips Quantity 6 4 10 32 pan phillips Quantity 10 5 10 32 clipnuts Quantity 10 6 Support bezel Quantity 1 7 Filler panel Quanti...

Page 31: ...ou have a rack that does not have threaded screw holes install the clipnuts in the same position then install the screws Note Load from bottom to top and load lighter products over heavier ones as demonstrated in FIGURE 1 2 2 Loosely thread two 10 32 screws into the back rail of the rack These back bottom screws should be one above the front bottom screws FIGURE 1 2 Note To ensure a level shelf co...

Page 32: ...s between 25 to 34 inches deep a Remove the four preset screws from the shelf b Slide the side rails back until the front rail hole aligns with the 34 inch depth hole FIGURE 1 3 c Loosely thread a screw into the 34 inch depth holes as well as the corresponding holes near the shelf backstop Do not tighten the screws until you install the shelf FIGURE 1 3 FIGURE 1 3 Customizing the Rack Depth ...

Page 33: ... the rear portion of the shelf slides over the back screws FIGURE 1 4 FIGURE 1 4 Shelf Installation Tip Have a second person stand at the front of the rack to help guide the front lip of the shelf between the slots on the bezel Caution Ensure that installation in your rack cabinet does not create an unstable condition ...

Page 34: ...secure the shelf to the rack install and tighten two screws one on each side into the upper hole on the back of the shelf FIGURE 1 5 a Tighten the four screws on the shelf b Tighten the four screws on the back of the rack FIGURE 1 5 Tightening the Screws ...

Page 35: ...pport bezel FIGURE 1 6 7 Align the filler panel to the edge of the support bezel and insert it up into the slot The tabs on the bottom of the filler panel should fit into the corresponding slots on the shelf The tab in the top of the filler panel will hold the filler panel in place If the panel is not correctly installed it will not load FIGURE 1 6 Filler Panel Installation ...

Page 36: ... for the procedure 9 Secure the unit by installing two M4x10 mm screws through the support bracket and into the rear panel FIGURE 1 7 10 After connecting the external cables secure the cables to the side of the rack by following step 4 in Section 1 2 2 Cable Management on page 1 13 Note Save remaining screws for a possible second Autoloader installation FIGURE 1 7 Securing the Autoloader Caution B...

Page 37: ...cts Failure to properly route cables could damage them 1 After connecting the external cables in Section 1 3 Connecting the Autoloader on page 1 14 thread a cable tie through the metal rail inside the rack FIGURE 1 8 2 Gently pull the cables toward the nearest cable tie to secure them to the rack 3 Route the cables through the rack so that they do not interfere with other rackmounted products FIGU...

Page 38: ...ted to a network check with the system administrator before switching off power 2 Shut down the host 3 Connect the long SCSI cable from the Autoloader to the host 4 Connect the SCSI jumper cable to the two inside connectors on the Autoloader 5 Ensure the SCSI terminator is installed as shown in FIGURE 1 9 or FIGURE 1 10 FIGURE 1 9 Autoloader as the Only Peripheral TABLE 1 4 Description of Rear Pan...

Page 39: ...ower port on the autoloader rear panel 7 If you are mounting the unit in a rack secure the cables to the side of the rack Section 1 2 2 Cable Management on page 1 13 8 To power on the unit see the instructions in Section 1 4 Powering on the System on page 1 16 TABLE 1 5 Description of Rear Panel Connections 1 SCSI cable to host SCSI port 2 SCSI jumper cable 3 SCSI cable to next device 4 SCSI termi...

Page 40: ...d into a grounded outlet 2 Using a screwdriver or pencil turn the power on by pushing the standby power switch located on the bottom of the front access door Initially the messages NOT READY SELF TEST NOT READY INVENTORY CHECK and NOT READY CHECK DRIVE will alternately be displayed on the front panel After the power on test completes approximately 30 seconds the drive status information is display...

Page 41: ...2 2 Switch off power by unplugging the power cord from the back of the unit 3 Shut down the host if necessary Note Notify the system administrator before shutting down the host 4 Remove the power cord and the host SCSI cable from the autoloader rear panel If the Autoloader is a desktop unit lift it onto a cart and wheel it to its new location Go to step 6 If the Autoloader is rackmounted follow th...

Page 42: ...Section 1 2 Rackmounting the Autoloader on page 1 6 FIGURE 1 11 Unbolting the Autoloader 6 Reconnect the power cord and SCSI cables 7 Connect the Autoloader to the host See Section 1 3 Connecting the Autoloader on page 1 14 8 Configure the Autoloader to the host Note Refer to the host system manuals for configuration information ...

Page 43: ...h off power by unplugging the power cord from the back of the unit 4 Shut down the host if necessary Note Notify the system administrator before shutting down the host 5 Remove the power cord and the host SCSI cable from the rear panel If the Autoloader is a desktop unit go to step 6 If the Autoloader is rackmounted follow these steps Note Keep all external accessories cables and terminator a Remo...

Page 44: ...1 20 StorEdge L280 Service Manual February 1998 ...

Page 45: ...agazine 2 1 1 Desktop Design The desktop unit is 7 75 inches high x 8 87 inches wide x 22 0 inches deep and includes a cosmetic enclosure that covers the top and sides There are also four black plastic feet that are screwed on with flat head screws The top of the unit has a viewing window 3 0 inches x 4 25 inches which also exists in the rackmount version 2 1 2 Rackmount Design The autoloader is r...

Page 46: ...t of the shelf when the Autoloader is rackmounted The bezel comes with the rackmount kit 2 1 3 4 Cosmetic Covering Desktop Only The cosmetic covering protects the Autoloader during operation and shipment and may be removed for rackmounting 2 1 3 5 Standby Power Switch The standby power switch is recessed behind a hole in the bottom left hand corner of the door This switch can be accessed through t...

Page 47: ...us LED in the center of the group of four buttons that indicates the following Steady Green Power On Flashing Green Drive activity Amber Device Failed see Section 4 10 Understanding Error Messages on page 4 13 The two line display enables the current menu item to be shown while the user scrolls through the next level of menu choices See Section 3 5 2 Autoloader Display Menu Tree on page 3 12 2 1 3...

Page 48: ...3 9 for more information Autodetect mode Defaults to Stacker mode until the Autoloader receives a changer command which changes it to Random mode until it is power cycled Stacker mode Loads each tape sequentially after each drive unload request Random mode Allows random access to tapes per command to the Autoloader 2 1 7 Autoloader Firmware The autoloader firmware consists of the following five mo...

Page 49: ...e product is in Stacker mode 2 1 7 2 Front Panel Manager The front panel is the user s direct interface to the Autoloader Most of the functions that can be done through the SCSI interface can be accessed manually through the front panel including full load unload capability See Section 3 5 2 Autoloader Display Menu Tree on page 3 12 The front panel interface is also described in more detail in Cha...

Page 50: ...nd See Section 4 8 Running an Internal Test on page 4 10 2 1 7 4 Motion Manager The motion manager communicates with the drive as necessary and receives all motion command requests breaking them into move steps The motion manager then issues commands to the transport motor controller The motion manager is also responsible for any error recovery attempts and reports the results to the front panel d...

Page 51: ...oloader Electronic Connections FIGURE 2 2 shows the electronic interface connections FIGURE 2 2 Interface Overview Host computer SCSI BUS Autoloader controller Front panel DLT Drive Transport controller 5 12 Switched Standby switch Power switch ...

Page 52: ...2 8 StorEdge L280 Service Manual February 1998 ...

Page 53: ...PTER 3 Product Operation and Configuration 3 1 Chapter Overview This chapter explains how to Load and remove tapes Operate the control panel Interpret display window messages Understand top level menu options ...

Page 54: ...ader is idle see Section 3 4 Understanding Display Messages on page 3 7 If the Autoloader is performing a function it wil abort the function then release the door 3 2 2 1 Alternative Door Open Method 1 Press the Next button until RELEASE DOOR is displayed in the front panel 2 Press Enter 3 If the drive is empty the door will release If a tape is loaded in the drive EMPTY DRIVE NO is displayed If t...

Page 55: ... 3 Product Operation and Configuration 3 3 3 2 3 Inserting or Removing the Magazine 1 Swing the handle forward 2 Pull the magazine straight out FIGURE 3 1 part no F370 3422 01 FIGURE 3 1 Removing the Magazine ...

Page 56: ...al tab will release and lock it into place FIGURE 3 2 FIGURE 3 2 Loading Tapes Into the Magazine Caution Since this is a static sensitive area touch the sheet metal panel on the left side of the unit for electrostatic discharge Take care not to touch internal electronics Note If the metal tab is stuck in the Up position place the corner of the tape on the tab and slide the tape into the slot The l...

Page 57: ...icks into place FIGURE 3 1 on page 3 3 4 Swing the handle to the left to store 5 Gently shut the access door Note The INVENTORY CHECK utility runs when the access door closes so that an inventory of storage slot locations can be stored into the autoloader memory This process takes approximately thirty seconds The inventory check will not run if the door is not completely shut 3 2 5 Unloading Tapes...

Page 58: ...t task Press Enter on the control panel to access that menu 2 Prev key Scrolls the display choice backward by one 3 Activity Light Indicates the following Steady green Power is on Flashing green A tape cartridge is being accessed Amber Error If this occurs see TABLE 4 7 on page 4 14 4 Next key Scrolls the display choice forward by one 5 Control panel keys Used to navigate through the front panel m...

Page 59: ...d is underlined tape 4 in the example If the slots or the Autoloader is empty the top line reads STATUS EMPTY On the bottom line the display will read LOADER READY or a drive activity message and can include one of these indicators represented by the shaded boxes above C displays if the drive needs cleaning WP displays if a tape is write protected Note In a menu option other than a test menu the A...

Page 60: ...menu title The bottom display line shows the drive loader activity unless a front panel menu has been selected See Section 3 5 Top Level Menu Options on page 3 9 The status of the drive and Autoloader is indicated by the following LOADER READY LOADER ACTIVE DRIVE IDLE CLEANING WRITING READING REWINDING SEEKING ERASING LOADING UNLOADING NO DRIVE ...

Page 61: ...ng the Door on page 3 2 LOAD TAPE Moves a tape from a slot to the drive The second line displays FROM SLOT with the slot number Press Next until the desired slot number displays Press Enter to select The first full slot is the default slot If one slot is loaded only this slot can be selected UNLOAD TAPE Unload a tape from the drive to the slot it came from ADMIN All functions under this menu optio...

Page 62: ... load tape cartridges When the host issues a SCSI unload command the Autoloader removes and inserts tape cartridges until the last piece has been unloaded If the Circular mode option has been selected in CONFIG the Autoloader will reload the first tape cartridge If Circular is disabled and the last tape cartridge has been unloaded the Autoloader stops operating until the user loads more tape cartr...

Page 63: ... throughout the control panel To select the functions listed below the shaded boxes a Press Enter when that option is displayed b Press the Prev or Next button to scroll through the list c To perform the displayed operation press Enter TABLE 3 3 Admin Menu Options Option Function INFO Retrieves performance information stored in the Autoloader CLEAN DRIVE Enables the user to clean the drive SCSI ID...

Page 64: ...R ODOMETERS NEW PASSWORD SCSI LOG ON OFF SECURE ON OFF POWER SECURE ON OFF REP RECOVERED ON OFF AUTOLOAD ON OFF CIRCULAR ON OFF COMPRESSION ON OFF INQ TOGGLE ON OFF SET IDs AUTO ID DRIVE ID UPDATE IDs NOW VIEW IDs AUTO ID DRIVE ID PSWD 000 000 000 EMPTY DRIVE REWIND MEDIA LOAD UNLOAD DRIVE IO SLOT IO CLOSE DRV HANDLE OPEN DRV HANDLE EXERCISE HANDLE INIT MECHANICS CHECK INVENTORY EXERCISE MECH EMPT...

Page 65: ...apter Overview This chapter describes how to Change an administration menu password View and set SCSI IDs Clean the tape drive Configure the Autoloader Retrieve Autoloader information Run internal tests Interpret drive cleaning errors Interpret error codes Troubleshoot ...

Page 66: ...er the password try using the default password 1 Starting at the top level menu press the Next button until ADMIN is in the display window 2 Press Enter The password displays the first set of digits flashes 3 Press Enter to accept the first set of flashing digits or the Next Prev button to change the values 4 Press Enter to accept the second set of flashing digits or Next Prev to change the values...

Page 67: ...cond set of zeros flashes 5 Press the Next or Prev button until the new number for the second part of the password displays then press Enter The last set of zeros flashes 6 Press the Next or Prev button until the new number you wish to assign to the third part of the password displays then press Enter PASSWORD CHANGED displays which indicates that the password has been saved to non volatile RAM 7 ...

Page 68: ... shows the default settings 4 4 1 Setting SCSI IDs To set SCSI IDs press the Next button to enter the following 1 When SET IDs is displayed press Enter AUTOLOADER ID DRIVE ID or UPDATE IDS NOW is displayed AUTOLOADER ID stands for the current SCSI ID of the autoloader controller DRIVE ID is the current SCSI ID of the drive UPDATE IDS NOW is used to save ID settings 2 Press Next until the setting t...

Page 69: ...sult the system administrator before power cycling 6 After changing the settings you can save the new settings to flash ROM by power cycling the Autoloader which enables the settings to be recovered if the Autoloader is powered off for more than ten days If this step is not completed and the Autoloader is turned off for more than 10 days the new settings may be lost Note After changing an address ...

Page 70: ...yed Press Enter and select a slot location If the power has not been turned off or the access door has not been opened since a cleaning cartridge location has been selected CLN CART LOC displays is flashing and is the cleaning cartridge storage slot location last selected If the storage slot location is correct press Enter and go to step 4 To select a different slot location press the Next or Prev...

Page 71: ... menus TABLE 4 2 describes the available configuration options ADMIN PSWD CONFIG TABLE 4 2 Configuration Options Config Name Description Default RECOVERY ON OFF Toggles between ON and OFF If set to ON the Autoloader attempts to recover from errors If set to OFF the Autoloader stops moving if an error occurs Recovery should remain ON under normal conditions ON RESTORE DEFAULTS Sets all configuratio...

Page 72: ...he drive empty OFF COMPRESSION ON OFF Displays current setting drive compression Toggles between ON and OFF When set to ON the drive will compress data unless changed by the host When set to OFF the drive does will not compress unless requested by the host CIRCULAR ON OFF Toggles between ON and OFF When set to ON the first tape is reloaded after the last tape unloads This option only functions in ...

Page 73: ...ADER FW Displays the Autoloader s firmware revision number DRIVE FW Displays the drive s firmware revision number MECH FW Displays the loader mechanism s firmware revision number LIB ODOMETERS Press Enter to select the odometer logs for hours moves and drive loads HARD ERRORS see Section 4 10 Understanding Error Messages on page 4 13 Displays a log of commands that did not complete Returns either ...

Page 74: ...s a cartridge out of the drive mechanism and returns it to its home storage slot if the locations are known otherwise a cartridge is placed into the first available storage slot REWIND MEDIA Do not run this test if the Autoloader contains a tape cartridge with data Rewinds the tape in the drive and opens the solenoid in the drive handle Go to OPEN DRV HANDLE to open the drive and remove the tape L...

Page 75: ...loop EMPTY TRANSPORT Moves the tape in the transport back to the original slot The test passes if the transport is empty TRANSPORT MOTOR Runs the cartridge motor in the transport back and forth PLUNGE TEST Runs the cartridge pusher back and forth TRANSLATE TEST Translates from side to side No tape cartridge is required DOOR LOCK Locks the door DOOR UNLOCK Unlocks the door DOOR SENSOR Displays if t...

Page 76: ...sage is displayed again within a short amount of time replace the cartridge An older frequently used tape cartridge is loaded and a drive cleaning message is received Dust from frequent tape loads and unloads has probably built up on the tape cartridge and deposited on the drive head 1 Clean the outside of the tape cartridge using a damp cloth 2 Clean the tape drive using the tape drive cleaning p...

Page 77: ...r to the following To understand an error code 1 Press Enter to get a brief description about the error code 2 Press the Next button to get the following information Motion Type Source Destination 1 Destination 2 Odometer Field Replaceable Unit see description below Error Listing last 5 transport errors Error Count Number of errors on this move DEVICE FAILED ERROR CODE 94H ...

Page 78: ... tapes and retry the failed operation If the Autoloader does not recover from an error in normal operation remove the magazine and all the tapes and power cycle If the Autoloader files again it must be exchanged If the Autoloader powers on successfully reload the tapes and retry the failed operation TABLE 4 6 FRUs Field Replaceable Units FRU Number displayed on front panel Probable Cause of Failur...

Page 79: ...r code 83H Undefined error code 84H Tape in transit after a reset or poweron This error occurs after a powercycle 85H Did not find pusher home position during mechanical initalization 86H Did not find PUSHPOS 1 during mechanical initalization 87H Time out moving a tape onto or off of the transport during mechanical initialization 88H Time out finding the transport home position during mechanical i...

Page 80: ... the unload state then an unload command must be issued before retrying this command 93H Time out finding the pusher home position during a tape unload 94H Time out moving tape from the drive onto the transport If this error occurs the loader controller will try to move the tape back into the drive 95H Time out moving the transport from the drive load position to the slot position during a tape un...

Page 81: ...H Time out moving a tape from the slot onto the transport during a LOAD CARTRIDGE command A5H Time out finding the pusher home position during a LOAD CARTRIDGE command A6H Time out moving the transport to the drive load position during a LOAD CARTRIDGE command A7H Time out opening the drive handle during a LOAD CARTRIDGE command A8H Time out moving a tape from the transport into the drive during a...

Page 82: ...iving a command After power is turned on this command can occur as the loader remembers the state of the door B3H Unit was reset or powered on B4H Time out prepositioning the transport during a prepositioning command B5H Did not find all expected slots during transport movements This error can occur during a load or an unload of a tape or a preposition command B6H Undefined error code B7H UART tes...

Page 83: ...on Check the power cord connections Make sure the power switch is on Make sure there is power to the outlet Replace the power cord with a known good one Replace the unit Power on self test failed DEVICE FAILED is displayed in the display window with an error code on the next line Verify that all tapes are fully inserted in the magazine and that the magazine is securely locked into position inside ...

Page 84: ...cognized Use the VIEW ID option to verify that the new ID was saved after selecting UPDATE IDs Power the changer and reboot the host Cannot remember the administration menu password Enter the default password 000 000 000 Attempted to open the front access door but a RESERVED message is displayed The host may have reserved an element slot or drive and must unreserve it Refer to the host system docu...

Page 85: ... rails bottom and top of autoloader and magazine slots and outside of magazine for wear Replace the magazine necessary Magazine will not come out Open door Check for and remove any obstruction Picker won t access the two permanent storage slots Open door Check for and remove any obstruction Recurrent cleaning light on Replace existing tape with a new tape See Section 4 9 Drive Cleaning Errors on p...

Page 86: ...4 22 StorEdge L280 Service Manual February 1998 ...

Page 87: ...5 1 CHAPTER 5 Removal and Replacement This chapter explains how to Replace a unit Replace the drive Remove stuck tapes ...

Page 88: ...powered on turn the standby power switch off which is in the bottom left hand corner when you are facing the unit and unplugging the power cord 3 Remove the cabling and terminator from the back of the failed unit 4 Remove the cover and feet from the failed unit a On the failed unit remove the four screws on the back of the cover and the two screws on the side of the cover FIGURE 5 1 on page 5 3 b ...

Page 89: ... position as FIGURE 5 1 6 Connect the cabling and terminator on the new unit See Section 1 3 Connecting the Autoloader on page 1 14 for this procedure 7 Power the unit on See Section 1 4 Powering on the System on page 1 16 8 Load the tapes into the new unit See Section 3 2 Loading Unloading Tape Cartridges Into the Autoloader on page 3 2 ...

Page 90: ... the steps below See Section 1 2 1 Mounting the Autoloader on page 1 7 for more details 1 Power down the unit by unplugging the power cord from the back of the unit 2 Disconnect remaining external cables 3 Remove the seven screws on the DLT drive s rear plate See FIGURE 5 3 for screw locations FIGURE 5 3 Screw Locations 4 Gently pull out the DLT drive partially taking care not to damage the cables...

Page 91: ... FIGURE 5 4 Note It is unnecessary to remove the internal SCSI ribbon cable from the back of the DLT drive FIGURE 5 4 Drive Cables 6 Hold the four cable connectors to the right side of the unit and remove the DLT drive TABLE 5 1 Cable Connectors A DLT Drive handle motor B Fan C Power DC D DLT Drive to loader ...

Page 92: ...t to damage the cables insert the DLT drive into the unit 3 Install the seven screws on the drive s rear plate See FIGURE 5 3 on page 5 4 for screw locations Note Connect the power cable last 4 Connect the external cables See Section 1 3 Connecting the Autoloader on page 1 14 for the procedure 5 Power the unit on See Section 1 4 Powering on the System on page 1 16 for the procedure ...

Page 93: ...rotate the lower shaft to release the tape 6 Gently remove the tape 5 3 2 Tape Stuck Between Magazine and Transport 1 Power down the unit by unplugging the power cord from the back of the unit 2 Take out the magazine 3 Remove the tape 5 3 3 Tape Stuck in Internal Slots or Magazine 1 Try to remove the tape by releasing the door and removing the tape with your fingers If you are unsuccessful continu...

Page 94: ...he front door Caution Do not use the RELEASE DOOR option because this will move the transport with the stuck tape and cause further damage 5 Open the door and remove the tape If you are still unable to remove the tape proceed to the next step Note Only manually unload the tape if it is imperative that the customer retain the tape If not keep the tape in the DLT drive to help with failure analysis ...

Page 95: ...otor assembly on the right side of the drive See FIGURE 5 5 FIGURE 5 5 Drive Motor Assembly TABLE 5 2 Drive Motor Assembly A Disconnect the flex cable by gently pulling it out of the connector B Remove the two screws C Slide the assembly straight out and set it aside ...

Page 96: ... pliers to eject the tape FIGURE 5 6 Note Ensure that both the top and bottom tabs of the solenoid are pulled out 10 If you are able to eject the tape and the leader is retracted restore and save the tape data then discontinue using that tape FIGURE 5 6 Ejecting the Tape TABLE 5 3 Solenoid Mechanism A Solenoid Mechanism B D shaft ...

Page 97: ...7 Continue rewinding until the leader is seated in the tape 4 To ensure that the tape is fully rewound check that no tape is dangling from the tape cartridge Caution If the tape leader is not seated and you are unable to manually rewind the tape an obstruction or broken tape reel lock is the likely cause If either of these conditions exist it may not be possible to remove the tape without damaging...

Page 98: ...5 12 StorEdge L280 Service Manual February 1998 ...

Page 99: ...s 4 6 4 12 clearance 1 5 configuration options listing of 4 7 to 4 8 control panel tests 4 10 to 4 11 control panel description 3 6 D declaration of conformity xi display window description of 3 6 display window messages 3 7 documents ordering xxiii Web xxiv drives cleaning 4 6 E electronics 2 7 environmental specifications 1 4 to 1 5 error messages 4 13 to 4 18 F filler panel 1 11 I indicators ac...

Page 100: ...to 5 11 between magazine and transport 5 7 in drive 5 8 in internal slots 5 7 in transport 5 7 S safety statements v to ix SCSI addresses setting 4 4 viewing current 4 5 security code setting 4 6 setting SCSI addresses 4 4 to 4 5 shipping the autoloader 1 19 specifications autoloader and drive 1 3 physical 1 2 status indicators 3 8 support xxiv T table of contents xiii tape drives cleaning 4 6 4 1...

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Sun Microsystems StorEdge L280, Manual

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