Sun Microsystems StorEdge L280, Manual

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Chapter 4 Administration, Diagnostics, and Troubleshooting 4-19
4.11 Troubleshooting
For problems that are related to the host or application software, refer to the host
system documentation or to the application software instructions.
Caution –
Consult the system administrator before cycling power. Never cycle
power when active devices are connected to the SCSI bus. Pressing the power button
when the SCSI system is active can cause data loss or problems with the SCSI
interface.
TABLE 4-8
describes solutions to possible operation problems.
TABLE 4-8
Troubleshooting Table
Problem What to Do
Autoloader will not
power on. • Check the power cord connections.
• Make sure the power switch is on.
• Make sure there is power to the outlet.
• Replace the power cord with a known good one.
• Replace the unit.
Power-on self-test
failed.
DEVICE FAILED
is
displayed in the display
window with an error
code on the next line.
• Verify that all tapes are fully inserted in the magazine and
that the magazine is securely locked into position inside
the autoloader.
• Cycle power.
• If the power-on test fails again, press Enter to interpret the
error code.
The Autoloader’s
power failed while a
tape was in the drive
and did not return to
the ready state after the
power came on. • Press the power switch off and then on again to run the
power-on test.
No messages are
displayed. • Make sure the power cord is connected.
• Make sure the power switch is on.
• Power cycle the Autoloader.
!