
Customer Care Information
Should you need it . . . .
Inside the paperwork which has come with this appliance, there is a leaflet and
card explaining the terms of our extended warranty and guarantee.
In order to apply for our five year guarantee, simply fill in the details on the card
and post it off, this will register your appliance.
Should you wish to take out extended warranty, please fill in the details on the
leaflet and post this off.
Alternatively, you can register, and apply for extended warranty on line at:
www.stoves.co.uk/contact/warranty.
If your appliance is covered by the warranty and guarantee, you will not be
billed for work undertaken should your appliance be faulty, terms and conditions
do apply, so please read through the literature carefully.
Our Customer Care Centre can be called on:
0870 444 9929
We aim to answer calls as quickly as possible, and in strict rotation as soon as
one of our Customer Care team become free.
Our Customer Care Centre opening hours are:
Monday - Friday 8.00am - 8.00pm
Saturday 8.30am - 6.00pm
Sunday 10.00am - 4.00pm
Please ensure that you have available your appliances model number and serial
number, there is a space at the back of this book for recording that information.
Alternatively visit the web site as detailed on the front cover of the handbook.
Outside the UK and Northern Ireland, please contact your local supplier.
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