30
MECHANICAL TROUBLESHOOTING
SUMMARY:
This section provides some of the standard Mechanical Troubleshooting items for the Stages SC3.18 Indoor Cycling bikes.
Note: If parts or additional help is needed, please call Customer Support.
Problem
Cause
Solution
Metal to Metal Sound
Brake rubbing on flywheel
Adjust brake
Vibration when riding bike
Bike is not level
Level bike
Belt to tight
Adjust tension on belt
Flywheel is crooked in bike
Adjust flywheel to make sure that it straight in bike
Bike flywheel has been jarred
during shipping
Loosen flywheel to allow it to drop back into place,
make small forward and aft adjustments as needed
Pedal has come loose (Factory
or Aftermarket)
Pedal was not tightened
properly during installation
Tighten with pedal wrench
Pedal washer was not installed
during installation
Install pedal washer and tighten with pedal
wrench
Pedal has come off of bike
Pedal was not tightened
properly during installation
(Pedal and/or crank arm threads are not stripped) Apply
a small amount of grease on pedal threads, make sure
pedal washer is on pedal and reinstall
(Pedal and/or crank arm threads are stripped) If crank is
stripped, see if you can tap threads and reinstall pedal
(and make sure pedal washer is on pedal). If can be
fixed, apply a small amount of grease on pedal threads
(and make sure pedal washer is on pedal) and reinstall.
If unable to fix crank and/or pedal is stripped, order
parts and install
Power Meter or crank arm has come
off of bike (pedal is still attached and
tight)
Power Meter was not tightened
properly during installation
Check to make sure that there is no damage to crank
arm, apply a small amount of grease onto the bottom
bracket spline and reinstall Power Meter and set to
proper torque setting. Double check pedal tightness
as well and tighten as necessary
Seat stem is loose and moves during
ride
FitLoc not locked into place
Lock FitLoc into place
FitLoc is locked into place
Adjust FitLoc so that it locks tight against seat
stem when locked into place
Can’t lock FitLoc into place (Seat or
Handlebars)
FitLoc is over tight
Adjust FitLoc (using micro adjuster) so that it is able to
lock, but not over tight
FitLoc is over tight and won’t
move
Remove FitLoc from frame and see if the shaft is bent,
and if so, replace. If not bent, see if you can lubricate to
loosen and reinstall, and if not, replace
Handlebar stem is loose and
move during ride
FitLoc will not locked into place
Lock FitLoc into place
FitLoc is locked into place
Adjust FitLoc (using micro adjuster) so that it locks
tight against handlebar when locked into place
Seat is loose or had fallen
Seat bolt is not tight
Adjust seat to proper position (parallel to ground and in-
line with handlebars) and tighten
Seat or handlebars will not adjust
forward or aft and cap of adjustment
knob is spinning
Adjustment knob has come
loose
Remove knob, adjust rod outward, reattach knob and
tighten
Seat or handlebars will not adjust
forward or aft and can loosen and
tighten adjustment knob
Wedge pin inside has gotten
lodged in tube
Remove knob, and all of components out of seat or
handlebar and see if you can un-lodge wedge pin and
then put back together. If parts are damaged or unable
to un-lodge, order parts and replace
