Chapter 7. Troubleshooting
66
Media Issues
ATTENTION LED is Flashing
Incompatible Media
The drive automatically unloads tapes that are incompatible with the drive type. When
it does, the
ATTENTION
LED flashes, and an exclamation mark (!) is displayed in the
inventory display for the slot number. Export the media in order to clear this state.
Expired Cleaning Cartridge
An Ultrium universal cleaning cartridge is good for Ultrium up to 50 cleaning cycles; do
not use the cleaning cartridge after 50 cleanings.
Defective Media
If the
ATTENTION
LED is cleared after the drive(s) have been cleaned, but immediately
re-displays each time a particular tape is reloaded, the tape is likely defective. It may be
defective because:
• It is worn out.
• It has a defective cartridge memory.
• It may have been formatted as a firmware upgrade cartridge.
• It may be contaminated by dust or other particulates.
Export the problem cartridge and load a known good cartridge to test the drive(s).
Any cartridge that is suspected of being defective should
not
be reused in any drive.
