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Sofar solar 3.3K- 5.5KTL-X, User Manual

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Sofar solar 3.3K- 5.5KTL-X User Manual Download Page 66

SOFAR 3.3K~12KTL-X

User manual

All rights reserved

©

Shenzhen SOFARSOLAR Co ., Ltd.

- 61 -

7. Trouble shooting and

maintenance

7.1. Trouble shooting

This section contains information and procedures for solving possible

problems with the SOFAR 3.3K~12KTL-X inverter.

In case of problem with inverter, check the following tips.

Check the warning fault messages or Fault codes on the inverter
information panel. Record it before doing anything further.

If inverter does not display any Fault, please check the following lists.

-Is the inverter located in a clean, dry, adequately ventilated place?
-Is the DC switch turned ON?
-Are the cables adequately sized and short enough?
-Are the input and output connections and wiring in good condition?
-Are the configuration settings correct for the particular installation?
-Are the display panel and the communications cable properly connected
and undamaged?
Follow the steps below to view recorded problems:
Press “ESC” to enter the main menu in the normal interface. In the
interface screen select “Event List”, then press “OK” to enter events.

Event List information

Table 7-1 Event list

Event List

NO.

Event List

Name

Event List

description

solution

ID01

GridOVP

The power grid

voltage is too

high

If the alarm occurs occasionally, the possible cause is that
the electric grid is abnormal occasionally. SOFAR inverter
automatically returns to normal operating status when the
electric grid’s back to normal.
If the alarm occurs frequently, check whether the grid
voltage/frequency is within the acceptable range. If no,
contact SOFAR technical support. If yes, check the AC
circuit breaker and AC wiring of the SOFAR inverter.
If the grid voltage/frequency is within the acceptable range

ID02

GridUVP

The power grid

voltage is too

low

ID03

GridOFP

The power grid

frequency is

too high

Summary of Contents for 3.3K- 5.5KTL-X

Page 1: ...Shenzhen SOFARSOLAR Co Ltd Solar Grid tied Inverter Product Model SOFAR 3 3K 12KTL X User manual ...

Page 2: ...t Power Cables 18 4 4 Connecting Communications Cables 20 4 5 Connecting DC Input Power Cables 27 4 6 DRMs Functions 32 4 7 Safety check 33 5 Commissioning of inverter 36 5 1 Safety inspection before commissioning 36 5 2 Start inverter 36 6 Operation interface 37 6 1 Operation and Display Panel 37 6 2 Standard Interface 38 6 3 Main Interface 40 7 Trouble shooting and maintenance 61 7 1 Trouble sho...

Page 3: ...ion The copyright of this manual belongs to Shenzhen SOFARSOLAR Co Ltd Any corporation or individual should not plagiarize partially copy or fully copy it including software etc and no reproduction or distribution of it in any form or by any means All rights reserved SOLARSOFAR reserves the right of final interpretation This manual is subject to change according to user s or customer s feedback Pl...

Page 4: ...ries Keep this manual where it will be accessible at all times Target Group This manual is for qualified person support person service person are qualified mentioned in this manual Symbols Used This manual provides safety operation information and uses the symbol in order to ensure personal and property security and use the inverter efficiently when operating the inverter You must understand these...

Page 5: ...d Shenzhen SOFARSOLAR Co Ltd III Attention indicates there are potential risks If fail to prevent may lead to equipment cannot run normally or property damage Attention Note provides tips that are valuable for the optimal operation of the product Note ...

Page 6: ...ke sure the operator has the necessary skill and training to do his her job Staff in charge of using and maintaining the equipment must be skilled aware and mature for the described tasks and must have the reliability to correctly interpret what is described in the manual For safety reason only a qualified electrician who has received training and or has demonstrated skills and knowledge in constr...

Page 7: ...o the sun PV array will produce a dangerous voltage When the photovoltaic array is exposed to light it supplies a DC voltage to the PCE Danger All installation accomplished only by professional electrical engineer must be trained Completely read the manual operation and understand relevant matters Electrical installation and maintenance shall be conducted by qualified electrician and shall comply ...

Page 8: ...rom inverter may be harmful to health Please do not continue to stay away from the inverter in less than 20 cm when inverter is working Danger Caution of burn injuries due to hot enclosure parts During working only can touch the display and key parts of inverter Caution PV array should be connected to the ground in accordance with requirements of local power department To protect system and the pe...

Page 9: ...pean Point of connection for grounding This indicates the allowed temperature range This indicates the degree of protection of the equipment according to IEC standard 70 1 EN 60529 June 1997 Positive pole and negative pole of the input voltage DC RCM Regulatory Compliance Mark The product complics with the requirements of the applicable Australian standards ...

Page 10: ...vert DC current generated by PV modules into AC current and feed it into the public grid Figure2 1 Interface figure 1 2 PV input terminals DVC C 3 WIFI or GPRS communication port DVC A 4 RS485 DVC A 5 DRMS ports DVC A 6 Breather valve 7 AC Output DVC C Note DRMS ports are divided into two parts DRM0 uses a 2 pin connection terminal block DRM1 DRM8 uses a 6 pin connection terminal block ...

Page 11: ...SOLAR Co Ltd 6 Figure2 2 Inverter front flank Dimensions Intended grid types SOFAR 3 3K 12KTL X inverters are compatible with TN S TN C TN C S TT IT grid configurations For the TT type of electricity grid the voltage between neutral and earth should be less than 30V ...

Page 12: ... on off through an external remote control B 2 Feeding reactive power into the grid The inverter is able to produce reactive power and can therefore feed it into the grid through the setting of the phase shift factor Feed in management can be controlled directly by the grid company through a dedicated RS485 serial interface B 3 Limiting the active power fed into the grid If this function is enable...

Page 13: ... disconnected safely to ensure protection of people working on the grid all in accordance with the relevant national standards and laws To prevent possible islanding the inverter is equipped with an automatic protective disconnection system called Anti Islanding B RCMU SOFAR inverters are equipped with a redundancy on the reading of the ground leakage current sensitive to all components of both di...

Page 14: ...h panels connected with floating connections that is with positive and negative terminals without ground connections An advanced ground fault protection circuit continuously monitors the ground connection and disconnects the inverter when a ground fault is detected The ground fault condition is indicated by a red LED on the front panel ...

Page 15: ...e surface of packing materials for damage such as holes and cracks If any damage is found do not unpack the inverter and contact the dealer as soon as possible You are advised to remove the packing materials within 24 hours before installing the inverter Checking Deliverables After unpacking the inverter check whether accessories are intact and complete If any damage is found or any component is m...

Page 16: ...nal 5 2PCS Metal terminals secured to DC input power cables 6 2PCS Metal terminals secured to DC input power cables 7 3PCS M6 Hexagon screws 8 6PCS M8 80 Expansion bolts used to secure the rear panel to the wall 9 1PCS AC Output connector 10 1PCS 6pin terminal blocks 11 1PCS Manual 12 1PCS The warranty card 13 1PCS Certificate ...

Page 17: ...ighten expansion bolts Flat head screwdriver M4 Used to tighten or loosen screws when installing AC power cables Used to remove AC connectors from the SOFAR 3 3K 12KTL X Note The torque screwdriver and flat head screwdriver are alternative Socket wrench M5 Used totighten ground bolt Rubber mallet N A Used to hammer expansion bolts into holes Removal tool N A Used to remove DC connectors from the S...

Page 18: ... Measuring tape N A Used to measure distances Level N A Used to ensure that the rear panel is properly installed ESD gloves N A Operators wear ESD gloves when installing equipment Safety goggles N A Punch operator wearing Anti dust respirator N A Punch operator wearing 3 4 Determining the Installation Position Determine an appropriate position for installing the SOFAR 3 3K 12KTL X Comply with the ...

Page 19: ...SOFAR 3 3K 12KTL X User manual All rights reserved Shenzhen SOFARSOLAR Co Ltd 14 Figure 3 2 Installation position requirements Minimum installation distance for SOFAR 3 3K 12KTL X ...

Page 20: ...ot shake when drilling so as not to damage the walls If the aperture errors need to reposition Step 2 The expansion screw is vertically inserted into the hole pay attention to expanding screw insertion depth not too shallow Step 3 Putting the rear panel on the wall the rear panel is fixed by the nuts Step 4 Putting the SOFAR 3 3K 12KTL X hook on the rear panel Step 5 Using an M6 screw back and inv...

Page 21: ...SOFAR 3 3K 12KTL X User manual All rights reserved Shenzhen SOFARSOLAR Co Ltd 16 Figure 3 4 ...

Page 22: ...stem all non current carrying metal parts such as Bracket Junction box shell inverter shell should be connected to earth Attention Note Good grounding for the SOFAR 3 3K 12KTL X can help resist the impact of the surge voltage and improve the EMI performance First connect the PGND cable before connecting the AC power cable DC power cable and communication cable For the system with one SOFAR 3 3K 12...

Page 23: ...d for the inverters are outdoor five core cables To facilitate the installation use flexible cables Table 4 1 lists the recommended specifications for the cables and the breakers Table4 1 The models marked with should be available only for some designated countries Note For the sake of safety please make sure to use correctly sized cables otherwise the current makes the cable overheat or overload ...

Page 24: ... 11 KTL X Sofar 12 KTL X 4 80 80 60 60 50 40 32 26 6 120 120 96 96 80 60 48 40 The models marked with should be available only for some designated countries The inverter does not require an external residual current device when in operation If one is required under local regulations SOFAR recommends a type A or B RCD with sensitivity of 100mA or higher Where local electricity code requires an RCD ...

Page 25: ...ure 4 4 Figure4 4 Cable connection schematic diagram 4 4 Connecting Communications Cables Meter CT RS485 Connecting Communications Cables are used for meter communication the electricity meter is shown in the fig Cables correspond to 24 25 respectively on the electricity meter as shown in fig The connection mode is shown in fig In position 2 5 8 10 were respectively connect wires with correspondin...

Page 26: ...xternal measurement device to obtain grid information The way to obtain grid information Plan A Meter CT Note CT and Meter is supplied separately to the inverter Contact manufacturer importer distributor to order CT and Meter To obtain grid information via Plan A Wiring according to the wiring method as shown in Figure 4 5 and enable Anti Reflux Power function and set the Reflux Power limit on the...

Page 27: ...Hard Anti Reflux control is enabled Anti Reflux power limit cannot exceed the Hard Anti Reflux power limit If the Anti reflux power exceeds the Hard Anti Reflux power limit the limit value is reported to trigger the overload protection When communication signal with the electricity meter is lost the output apprent power of the inverter is limited to the value of soft export limit and does not trig...

Page 28: ...to 1 5 ohms 10 m and external diameter of 4 5 mm to 7 5 mm as RS485 communications cables A waterproof RJ45 connector has six parts plug screw nut seals housing sealing plug and cable screw nut as shown as follow Figure 4 7 Waterproof RJ45 connector composition 1 2 3 4 5 6 1 Plug 4 Housing 2 Screw nut 5 Sealing Plug 3 Seals 6 Cable Screw nut When routing communications cables ensure that communica...

Page 29: ...85 A RS485differentialsignal 3 White and green RS485 A RS485differentialsignal 4 Blue RS485 A RS485differentialsignal 5 White and blue RS485 B RS485differentialsignal 6 Green RS485 B RS485differentialsignal 7 White and brown NC 8 Brown NC Figure 4 9 RS485 Connecting Communications Cables 2 Step 4 Crystal plug with RJ45 crimping tool Step 5 Insert the plug into the RS485 port on the SOFAR 3 3K 12KT...

Page 30: ...inal or local data acquisition device then uploaded to the server such as TERMINAL 1 USB RS485 2 TERMINAL If only one SOFAR 3 3K 12KTL X is used use a communication cable with waterproof RJ45 connectors and choose either of the two RS485 ports Figure 4 11 A single SOFAR 3 3K 12KTL X connecting Communications If multiple SOFAR 3 3K 12KTL X are used connect all SOFAR 3 3K 12KTL X in daisy chain mode...

Page 31: ...Manual Please visit the https www yuque com books share dd0c8758 a99d 4284 b24f afdb26d9f 0eb SolarMAN App User Manual Please visit the https www yuque com books share 20d8f22d 0b7e 4982 b819 e5ca9e8a3 b53 WIFI GPRS By the WIFI interface transfer the inverter power output information alarm information operation state to the PC terminal or local data acquisition device then uploaded to the server s...

Page 32: ...5 RS232 converter a maximum of 31 inverter can be connected in a daisy chain If multiple SOFAR 3 3k 12KTL X are connected to a TERMINAL a maximum of 31 SOFAR 3 3K 12KTL X can be connected in three daisy chains Connecting to DRED Demand Response Enabling Device only Australia Step1 Open the bottom cover the wire through the waterproof joint and locks the terminal Step2 Insert the terminal and lock ...

Page 33: ...setting method is introduced at chapter 6 3 Note According to the inverter type choose the inverter accessories cables fuse holder fuse breaker etc SOFAR inverter with PV array should be excellent performance reliable quality The open circuit voltage of PV must be less than Maximum DC input voltage of SOFAR inverter The output voltage of the solar array must be consistent with the MPPT voltage ran...

Page 34: ...y occur PV modules connected in series in each PV array are of the same specifications The open circuit voltage of each PV array is always lower than or equal to 1000 V DC The output power of each PV array is always less than or equal to the maximum input power of the SOFAR 3 3K 12KTL X The positive and negative terminals of PV arrays connect to the positive and negative DC input terminals respect...

Page 35: ... respectively Separate the positive from negative metal terminals after unpacking the SOFAR 3 3K 12KTL X to avoid confusing the polarities Procedure Step 1 Remove cable glands from the positive and negative connectors Step 2 Remove the insulation layer with an appropriate length from the positive and negative power cables by using a wire stripper as show in Figure 4 16 Figure 4 16 Connecting DC in...

Page 36: ... Connecting DC input power cables 1 Positive power cable 2 Negative power cable Step 5 Insert crimped power cables into corresponding housings until you hear a click sound The power cables snap into place Step 6 Reinstall cable glands on positive and negative connectors and rotate them against the insulation covers Step 7 Insert the positive and negative connectors into corresponding DC input term...

Page 37: ...ITCH is OFF Caution Figure 4 19 Removing a DC input connector 4 6 DRMs Functions 4 6 1 3 3K 12KTL X have five TTL input and one 5V Power output witch provided the DRMs function The Ports are RG 0 CL 0 DRM1 5 DRM2 6 DRM3 7 DRM4 8 and GND 5V as shown below 4 6 2 PINs Physical Function Description The DRMs function allocation is shown in below Table 4 6 3 Enable the DRMs function 1 Connected the cabl...

Page 38: ... DRM5 DRM6 DRM7 DRM8 has been defined Inverter will works as DRM0 DRM5 DRM6 DRM7 DRM8 when Corresponding switch closure Their priority is DRM0 DRM5 DRM6 DRM7 DRM8 4 7 Safety check Photovoltaic array Before the inverter operation need to be examined for the photovoltaic array Check Open circuit voltage of the each PV array whether accord with the requirements Ensure Open circuit voltage of the each...

Page 39: ...nverter Please contact your distributor to order a meter Connect the wires according to the wiring method as shown in Figure 4 24 and then enable Anti Reflux Power function and set the Reflux Power limit on the menu interface of the machine Hard Anti Reflux also needs to be enabled to take effect Refer to 6 3 Main interface A Enter Setting in this manual for specific operation methods Note Anti Re...

Page 40: ...manual All rights reserved Shenzhen SOFARSOLAR Co Ltd 35 state of fault protection When Hard anti reflux control is enabled a loss of communication with the meter will cause the inverter to enter into a fault protection state ...

Page 41: ...the correct country code refer to section 6 3 of this manual Notice Different distribution network operators in different countries have different requirements regarding grid connections of PV grid connected inverters Therefore it s very important to make sure that you have selected the correct country code according to requirements of local authority Please consult qualified electrical engineer o...

Page 42: ...into main interface at standard interface states Up to move up or increase value Down to move down or decrease value Enter to confirm selection Indicator Lights States Light GREEN Flashing Waiting or checking state ON Normal operation OFF Fault or permanent state Warning Light RED Flashing Fans fault ON The inverter is faulty OFF Normal operation GFCI Warning Light RED ON GFCI fault OFF GFCI norma...

Page 43: ...erved Shenzhen SOFARSOLAR Co Ltd 38 6 2 Standard Interface LCD standard interface is used to display inverter states information and parameter setting etc LCD displays the updates of inverter energy power input information warning information etc ...

Page 44: ...ys INITIALIZING refer below picture Initializing when control board successfully connected with communication board the LCD display the current state of the inverter display as shown in the figure below Wait 10s Waiting States Countdown 10S Check Checking Normal Normal Power Generation Normal Normal Power Generation ...

Page 45: ...or fault occurs Normal Inverter enter to Normal State it is feeding power to the grid inverter will go to Fault State or Permanent state if any error or fault occurs Fault Fault State Inverter has encountered recoverable error It should recover if the errors disappear If Fault State continues please check the inverter according error code Permanent Inverter has encountered unrecoverable error we n...

Page 46: ...1 Enter Setting interface Press OK button to enter main setting interface Enter 1 Set Time by pressing Up button or Down button then press OK button and start to set up time Time set from year month day minutes and seconds in turns Up button or Down button to choose different value to set each date Set each value is need to press OK button to confirm setting success is displayed if the setting tim...

Page 47: ...try code the account must be linked and authorised as an installer Once the country is set it is read only and can only be viewed and not modified be modified by the end user Please contact and discuss with SOFARSOLAR technical support if you require a non standard parameter set Note Country code changing will take effect after inverter reboot Table 5 1 Country code setting code country code count...

Page 48: ...ralia Region B 002 009 Australia C Australia Region C Please contact your local grid operator for which option to select Note By selecting 002 000 Australia A 002 008 Australia B or 002 009 Australia C the power quality response mode and grid protection settings will be reset to their default values for Australia Region A B C respectively Default grid settings for different regions are shown in th...

Page 49: ...53 260 Inverter output P of Srated 20 100 100 20 Australia B Voltage 195 215 250 260 Inverter output P of Srated 0 100 100 20 Australia C Voltage 207 215 253 260 Inverter output P of Srated 20 100 100 20 Default volt var settings for different regions are shown in the following table Region Default value VV1 VV2 VV3 VV4 Australia A Voltage 207 220 240 258 Inverter reactive output Q of Srated 44 su...

Page 50: ...ease or decrease value though pressing Up button or Down button After you set Power off successfully you need to contact manufacturer to supply passwords to re power on this inverter Enset Country Enable Set Country Users press Back button to enter 1 Enter Setting interface Press OK button to enter main setting interface Enter 6 Enset Country by pressing Up button or Down button press OK button an...

Page 51: ...ing Up button or Down button Press OK button and enter setting interface Success or fail is displayed after setting Set inputmode Input mode selection SOFAR 3 3K 12KTL X has 2 MPPT The two MPPT can run independently and also can be operated in parallel According to the system design the user can choose the mode of MPPT operation The input mode can be setting by the LCD Users press Back button to e...

Page 52: ...py the TXT file which is used to change the Voltage protection point to the SD card Users press Back button to enter 1 Enter setting interface Press OK button to enter main setting interface Enter 12 Set SafetyVolt by pressing Up button Or Down button press OK button and enter Input Password Setting interface Press Back button to set passwords default 0001 increase or decrease value though pressin...

Page 53: ... Press Back button and rekey in the correct passwords Success will be displayed if setting successfully Set Reactive User can Set the reactive power by the LCD Users press Back button to enter 1 Enter Setting interface Press OK button to enter main setting interface Enter 15 Set Reactive by pressing Up button or Down button press OK button and enter Input Password Setting interface Press Back butt...

Page 54: ...PE by pressing Up and Down button success will be displayed if setting successfully Set RefluxP Enable or disable Reflux It is use for inverter generation and output limit control functions but requires the use of external measuring equipment to obtain grid information Users press Back button to enter 1 Enter Setting interface Press OK button to enter main setting interface Enter 18 Set RefluxP by...

Page 55: ...ter the setting is successful the off grid time after the communication failure of the meter is changed from 5S to 15 20S MPPT Scan Shadow scanning when the component is blocked or abnormal causing multiple powerj peaks by enabling this function the peak point of maximum power can be tracked Users press Back button to enter 1 Enter Setting interface Press OK button to enter main setting interface ...

Page 56: ...on Or Down button then press OK button and enter Setting P f interface Then press Confirm button to start to Set P f Success will be shown on the screen after a successful P f setting Setting Q v Users can view the relationship between the current reactive power and voltage Users press Back button to enter 1 Enter setting interface Press OK button to enter main setting interface Enter 22 Setting Q...

Page 57: ...n to start Auto Test 19 AutoTest Fast Step 5 Then the Auto Test will start automatically Press down to see the test results 19 Autotest Fast O K Start Auto test Press Ok to start Testing 59 S1 Wait Test 59 S1 OK Press Down button to see the test results 59 S1 230V 183ms Wait for another test Testing 59 S2 Wait Test 59 S2 OK Press Down button to see the test results 59 S2 230V 100ms Wait for anothe...

Page 58: ...Testing 81 S1 Wait Test 81 S1 OK Press Down button to see the test results 81 S1 49 9Hz 83ms Wait for another test Testing 81 S2 Wait Test 81 S2 OK Press Down button to see the test results 81 S2 49 9Hz 89ms Wait for another test Testing 81 S1 Wait Test 81 S1 OK Press Down button to see the test results 81 S1 50 0Hz85ms Wait for another test Testing 81 S2 Wait Test 81 S2 OK Press Down button to se...

Page 59: ... Confirm button the rightmost button to enter the Enter Setting menu interface Step 3 Press Down button several times until Autotest STD is shown on the screen Step 4 Press Confirm button to start Auto Test 20 AutoTest STD Step 5 Then the Auto Test will start automatically Press down to see the test results 20 Autotest STD O K Start Auto test Press Ok to start Testing 59 S1 Wait Test 59 S1 OK Pres...

Page 60: ...nother test Testing 27 S2 Wait Test 27 S2 OK Press Down button to see the test results 27 S2 230V 188ms Wait for another test Testing 81 S1 Wait Test 81 S1 OK Press Down button to see the test results 81 S1 49 9Hz 83ms Wait for another test Testing 81 S2 Wait Test 81 S2 OK Press Down button to see the test results 81 S2 49 9Hz 89ms Wait for another test Testing 81 S1 Wait Test 81 S1 OK Press Down ...

Page 61: ...s for details B Event List Interface as below Event List is used to display the real time event records including the total number of events and each specific ID No and happening time User can enter Event List interface through main interface to check details of real time event records Event will be listed by the happening time and recent events will be listed in the front Please refer to below pi...

Page 62: ...al Number Users press Back button and Up button or Down button to enter 3 SystemInfo interface Press OK button to enter enter into system information checking interface then press Up button or Down button enter into 2 Serial Number then press OK button the serial number will be displayed SoftVersion Users press Back button and Up button or Down button to enter 3 SystemInfo interface then Press OK ...

Page 63: ...checking interface then press Up button or Down button enter into 7 Safety Paras then press OK button the Safety Paras will be displayed Power Factor Users press Back button and Up button or Down button to enter 3 SystemInfo interface then Press OK button to enter enter into system information checking interface then press Up button or Down button enter into 8 Power Factor then press OK button the...

Page 64: ...interface then press Up button or Down button enter into 13 Service Code then press OK button the Service Code will be displayed D System Time Press the Back button and Up button or Down key in the standard user interface to enter into 4 System Time then press OK button to display the current system time E Software Update Press the Back button and Up button or Down button in the standard user inte...

Page 65: ... menu can refer to operation interface of LCD Step 7 Input the password if password is correct and then begin the update process the original password is 0715 Step 8 System update main DSP slave DSP FUSE and ARM in turns If main DSP update success the LCD will display Update DSP1 OK otherwise display Update DSP1 Fail If slave DSP update success the LCD will display Update DSP2 OK otherwise display...

Page 66: ... the display panel and the communications cable properly connected and undamaged Follow the steps below to view recorded problems Press ESC to enter the main menu in the normal interface In the interface screen select Event List then press OK to enter events Event List information Table 7 1 Event list Event List NO Event List Name Event List description solution ID01 GridOVP The power grid voltage...

Page 67: ...tring is higher than the maximum input voltage of SOFAR inverter If yes adjust the number of series connected PV modules to decrease the voltage of the PV string to fit the input voltage range of SOFAR inverter SOFAR inverter automatically returns to normal operating status after correct adjustments ID10 IpvUnbala nce Input current is not balanced Check the input mode parallel mode independent mod...

Page 68: ...ter turn OFF the DC switch wait for 5 minutes then turn ON the DC switch Check whether the fault is rectified If no please contact SOFAR technical support ID16 AcRmsOC P The grid current is too high ID17 HwADFaul tIGrid The grid current sampling error ID18 HwADFaul tDCI The DCI sampling error ID19 HwADFaul tVGrid The grid voltage sampling error ID20 GFCIDevic eFault The GFCI sampling error ID21 MC...

Page 69: ...ed If no please contact SOFAR technical support ID29 SwOCPIns tant The grid current is too high Internal faults of SOFAR inverter turn OFF the DC switch wait for 5 minutes then turn ON the DC switch Check whether the fault is rectified If no please contact SOFAR technical support ID30 SwBOCPI nstant Ihe input current is too high Check whether the input current is higher than the maximum input curr...

Page 70: ... PvIsoFault The insulation resistance is too low Check the insulation resistance between the PV array and earth ground if a short circuit occurs rectify the fault ID57 OverTemp Fault_Inv The inverter temp is too high Ensure the installation position and installation method meet the requirements of Section 3 4 of this user manual Check whether the ambient temperature of the installation position ex...

Page 71: ...ult ID68 UnrecoverI pvUnbalan ce The input current is unbalance and has cause unrecoverable ID69 Unrecover VbusUnbal ance The bus voltage Is unbalance and has cause unrecoverable ID70 Unrecover OCPInstant The grid current is too high and has cause unrecoverable fault ID71 Unrecover PvConfigS etWrong Incorrect input mode Check the input mode parallel mode independent mode setting of SOFAR inverter ...

Page 72: ... of the grid frequency too hig SOFAR inverter automatically reduce the output power when the frequency of electrical grid is too high ID83 RemoteDer ating The inverter has derated by the Remote control SOFAR inverter records ID83 in case of remote power derating operation Check the wiring of remote input and output control signal port on the communication board according to Section 4 4 of this use...

Page 73: ...eck whether the external fan with red heat shrink tubing is not working if so replace the fan if the alarm still exits after the replacement please contact SOFAR technical support ID93 Lightning protection alarm There has Lightning happen Check the lightning protection module if it s undamaged please contact SOFAR technical support ID94 Software version is not consistent The Software between the c...

Page 74: ... intense cleaning agent should not be used for cleaning the cooling fan or inverter Switch off AC and DC power supply to inverter before undertaking any cleaning activity Cooling fin cleaning For the long term proper operation of SOFAR inverters ensure there is enough space around the heat sink for ventilation check the heat sink for blockage dust snow etc and clean them if they exist Please clean...

Page 75: ...tes Release the DC connectors Release the AC terminals using screw drivers 8 2 Package If possible please pack the inverter in the original packaging 8 3 Storage Store the inverter in a dry place where ambient temperature is between 25 and 70 C 8 4 Disposal At the end of its life dispose inverters and packing materials at locations that can handle and or recycle electric equipment safely ...

Page 76: ...mber of independent MPPT 2 Number of DC inputs 1 for each MPPT Operating input volt range 160V 960V Max input MPPT current 11A 11A Max PV Short current Isc 14A Maximum inverter backfeed current to array 0A Input range with Full power operation with 2 MPPT parallel 160V 850V 190V 850V 240V 850V 240V 850V 290V 850V 380V 850V 480V 850V 575V 850V Recommended Max PV input power 4390 Wp 5860 Wp 6650 Wp ...

Page 77: ...000W Rated Apparent power 3300VA4400VA5000VA 5500VA6600VA8800VA11000VA 13200VA Rated AC voltage 3 N PE 230 400Vac Grid voltage range 310 480Vac adjustable Grid frequency range 44 55Hz 54 66Hz adjustable must meet local grid requirements Active power adjustable range 0 100 THDI 3 Power factor 1 adjustable 0 8 Max output current 4 8A 6 4A 8A 8A 9 6A 12 8A 15 9A 19 1A Rated output current 4 3A 5 8A 7...

Page 78: ... 1W Feed in start power 25W MPPT efficiency 99 5 Safety protection Anti islanding RCMU Ground fault monitoring Certification CE AS NZS 4777 VDE V 0124 100 V 0126 1 1 VDE AR N 4105 CEI 0 21 EN50438 EN50549 G83 Rd1699 UTE C15 712 1 EN50530 NB T32004 more available on request Communication RS 485 Wifi optional GPRS optional Current inrush peak and duration 5 5A 28us Maximum output fault current a c A...

Page 79: ...ed with solar effects Allowable relative humidity range 0 100 no condensing Topology Non isolated Degree of protection IP65 Max operating altitude 2000m Weight 21kg 22kg Cooling Nature Dimension 457 452 200mm current to array dc μA 800uA Inrush current output inrush current and duration 0 8A 2us Protective class Class I Over voltage category PV OVC II AC mains OVC III The decisive voltage cla ss P...

Page 80: ...X User manual All rights reserved Shenzhen SOFARSOLAR Co Ltd 75 Environment pollution degree Outside housing Degree 3 Inside housing Degree 2 The models marked with should be available only for some designated countries ...

Page 81: ...e purchase of the inverter based on the purchase invoice or within 24 months of the production of the inverter SN number of machine based on the first date of arrival Customers can apply to buy extended warranty products from the company s sales team by providing the product serial number Our company may refuse to do not conform to the time limit extended warranty purchase application Customers ca...

Page 82: ...r silk screen 5 Incorrect installation debugging and use methods 6 Failure to comply with safety regulations certification standards etc 7 Damage caused by improper storage by dealers or end users 8 Fransportation damage including scratches caused by internal packaging during transportation Please claim directly from the transportation company or insurance company as soon as possible and obtain da...

Page 83: ...qi Technology Building No 67 Area Xingdong Community Xin an Sub district Bao an District Shenzhen City China Email service sofarsolar com Tel 0510 6690 2300 Web www sofarsolar com Product Name Solar Grid tied Inverter ...

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