![Sierra Wireless 4G LTE Tri-Fi Hotspot User Manual Download Page 148](http://html.mh-extra.com/html/sierra-wireless/4g-lte-tri-fi-hotspot/4g-lte-tri-fi-hotspot_user-manual_1266974148.webp)
Troubleshooting
147
● The knowledge base at the Sierra Wireless website
(
www.sierrawireless.com/support/customer_help.aspx
) may also be useful.
Connection Errors
If any of the following 4G LTE connection errors are displayed on the LCD, on the Mini Window,
or on the Virtual Device, contact Sprint and provide them with the name and number of the
error.
Error number
Description
2
IMSI unknown in HSS
3
Illegal UE
6
Illegal ME
7
EPS services not allowed
8
EPS services and non-EPS services not allowed
9
UE identity cannot be derived by the network
10
Implicitly detached
11
PLMN not allowed
12
Tracking Area not allowed
13
Roaming not allowed in this tracking area
14
EPS services not allowed in this PLMN
15
No Suitable Cells In tracking area
16
MSC temporarily not reachable
17
Network failure
18
CS domain not available
19
ESM failure
20
MAC failure
21
Synch failure
22
Congestion
23
UE security capabilities mismatch
24
Security mode rejected, unspecified
25
Not authorized for this CSG
26
Non-EPS authentication unacceptable
39
CS domain temporarily not available
40
No EPS bearer context activated
95
Semantically incorrect message
96
Invalid mandatory information
97
Message type non-existent or not implemented