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120
Appendix
Gigaset S675 IP / IM-NORD EN / A31008-M1915-R201-1-PG19 / appendix.fm / 6.8.07
Ve
rs
ion 4,
16
.09.
2005
The phone does not dial an entered number.
The display shows
Not possible!
.
The number may be blocked (dial rule).
¥
Open the
Dialling Plans
Web page of the
Web configurator and delete or deactivate
the block if necessary.
You cannot establish a connection to the
phone with your PC's Web browser.
¥
When establishing a connection, check the
phone's local IP address that has been
entered. You can check the IP address on
your handset.
¥
Check the LAN connections for the PC and
phone.
¥
Check that your phone can be reached.
Send a ping command, e.g. from your PC,
to the phone (ping
s
<local IP address of
the phone>).
¥
You have tried to reach the phone via a
secure http (https://...). Try again with
http://....
You cannot be reached for calls from the
Internet.
¥
There is no entry for your phone in your
router's routing table. Check the settings
for the
NAT refresh time
¥
Your phone is not registered with the VoIP
provider.
¥
You have entered the wrong user ID or an
incorrect domain (page 98).
No firmware update or VoIP profile down-
load is carried out.
1. If
Currently not possible!
is displayed, the VoIP
connections may be busy or a download/
update is already being carried out.
¥
Repeat the process at a later time.
2. If
File corrupted!
is displayed, the firmware or
profile file may be invalid.
¥
Please only use firmware and down-
loads that are made available on the pre-
configured Siemens server (page 114)
or at www.siemens.com/gigasetcus-
3. If
Server not accessible!
is displayed, the
download server may not be accessible.
¥
The server is currently not accessible.
Repeat the process at a later time.
¥
You have changed the preconfigured
server address (page 114). Correct the
address. If necessary, reset the base sta-
tion.
4. If
Transmission Error
XXX
is displayed, an
error has occurred in the transmission of
the file. An HTTP error code is displayed for
XXX.
¥
Repeat the process. If the error occurs
again, consult the Service department.
5. If
Check IP settings!
is displayed, your phone
may not be connected to the Internet.
¥
Check the cable connections between
the phone and router and between the
router and the Internet.
¥
Check whether the phone is connected
to the LAN, i.e. it can be reached at its IP
address.
You cannot listen to or control the network
mailbox.
VoIP:
Your VoIP provider does not support the type of
DTMF signalling set up on your phone.
¥
Ask your VoIP provider which signalling it
supports and change the settings on your
phone (page 106) if necessary.
Operating the base station within a PABX:
Your PABX is set for dial pulsing.
¥
Set your PABX to touch tone dialling.
No time is specified for a message in the call
history.
Date/time is not set.
¥
Set date/time (page 12) or
¥
Activate base station synchronisation
with a time server on the Internet
The answer machine announces "PIN is
incorrect" during remote operation.
1. You have entered the wrong system PIN.
¥
Enter the system PIN again.
2. The system PIN is still set to 0000.
¥
Change the system PIN (page 84).
The answer machine is not recording any
messages/has switched over to announce-
ment.
Its memory is full.
¥
Delete old messages.
¥
Play back new messages and delete.