119
Appendix
Gigaset S675 IP / IM-NORD EN / A31008-M1915-R201-1-PG19 / appendix.fm / 6.8.07
Ve
rs
ion 4,
16
.09.
2005
Handset does not ring.
1. The ringer tone is switched off.
¥
Activate the ringer tone (page 79).
2. Call forwarding set to
All Calls
.
¥
Deactivate call forwarding (fixed line
network page 34; VoIP page 35/
You cannot hear a ringer/dialling tone from
the fixed line network.
Base station's phone cord has been replaced.
¥
When purchasing a new cord, ensure that it
has the correct jack pin connections
Error tone sounds after system PIN prompt.
You have entered the wrong system PIN.
¥
Enter system PIN if required.
Have you forgotten the system PIN?
¥
Carry out a reset on the base station to set
the system PIN back to 0000 (page 84).
The other party cannot hear you.
You have pressed the
u
(INT) key. The hand-
set is "muted".
¥
Activate the microphone again (page 28).
When making calls from the fixed line net-
work, the caller's phone number is not dis-
played although CLIP (page 26) is set.
Calling Line Identification is not enabled.
¥
The
caller
should ask his network provider
to enable Calling Line Identification (CLI).
You hear an error tone
(descending tone
sequence)
when inputting.
Action has failed/invalid input.
¥
Repeat the operation.
Watch the display and refer to the user
guide if necessary.
You cannot connect to the router and the
phone is assigned a static IP address.
¥
Check on the router whether the IP address
is already being used by another device in
the LAN or belongs to the block of IP
addresses that is reserved on the router for
dynamic address assignment.
¥
If necessary, change the phone's IP address
You have made a call via VoIP but cannot
hear the other caller.
Your phone is connected to a router with NAT/
firewall.
¥
Your STUN server (page 100) or outbound
proxy (page 100) settings are incomplete or
incorrect. Check the settings.
¥
No outbound proxy is entered or the out-
bound proxy mode
Never
is activated
(page 100) and your phone is connected to
a router with symmetric NAT or a blocking
firewall.
¥
Port forwarding is activated on your router,
but no permanent IP address has been
assigned to your phone.
You cannot make calls via VoIP
. "
Server not
accessible!
" is displayed.
¥
First wait a few minutes. This is often a
short-term event that corrects itself after a
short time.
If the message is still displayed, proceed as fol-
lows:
¥
Check whether your phone's Ethernet cable
is correctly connected to the router.
¥
Check your router's cable connection to the
Internet.
¥
Check whether the phone is connected to
the LAN. Send a ping command, e.g. from
your PC, to the phone (ping
s
<local IP
address of the phone>). It may be that no IP
address could be assigned to the phone or
a permanently set IP address is already
assigned to another LAN subscriber. Check
the settings on the router, you may have to
activate the DHCP server.
You cannot make calls via VoIP.
Either "
Pro-
vider registration failed!
" or "
Registration failed"
is
shown.
¥
First wait a few minutes. This is often a
short-term event that corrects itself after a
short time.
The message may still be displayed for the fol-
lowing reasons:
1. The personal VoIP access data (
Username
,
Authent. Name
and
Authent. Password
) you
have entered may be incomplete or wrong.
¥
Check your information. In particular,
check your use of upper and lower case.
2. The general settings for your VoIP provider
are incomplete or incorrect (incorrect
server address).
¥
Start the Web configurator and check
the settings.