SENKO pellet SLIM MODERN stoves
–
Instruction manual
79
10. TERMS OF WARRANTY
These terms of warranty are valid in all European countries where SENKO products are sold. The client
addresses the vendor or the nearest authorized servicing agent for all complaints; providing the purchase
receipt with the date of purchase, warranty sheet and installation report in the process.
WARRANTY DURATION
Manufacturer provides a
2 year
warranty for this product, starting from the date of purchase for all errors in
production or construction materials. Electric and electronic components have a
1 year
warranty.
The manufacturer guarantees that the product was manufactured according to the EN 14785:2006 norm and
that it complies with all the demands set by the norm. The user is obligated to adhere to the Instruction
manual.
PARTS NOT COVERED BY THE WARRANTY
All parts susceptible to wear-down like vermiculite plates, burner pot, seals, glass, ash pan, electric cables,
plasticized or ceramic parts and all the parts that can be removed from the firebox are an exception.
Vermiculite plates
(possible discoloration and cracks). However, these changes do not compromise proper
functioning of the product (as long as the plates are in the firebox) and they are not a motive for compliant.
Glass
(door, coverings) - glass breakage or damage due to external influences and surface changes due to
heat influences like flying ash or soot.
Changes
in original colour
of the materials due to high temperature conditions.
Seals
- e.g. hardening or breaking due to heat or mechanic influences.
Material surfaces
- frequent cleaning or cleaning with abrasive cleaning agents.
Parts exposed to excessive thermal influences
- the burner pot, ash pan and the grid (the upper
protective sheet) for warm air expulsion.
Heat exchanger (boiler)
is not subject to the warranty in the event in which it is not secured with adequate
anti-condensate circuit which guarantees a minimum return water temperature of at le
ast 55°C
.
REPAIRS
Possible repairs within the warranty will be executed within 30 days from the date of product delivery to the
manufacturer. Should the repairs not be executed within 30 days from the delivery to the manufacturer, the
product will be replaced with a new one. The manufacturer will notify the client about the executed repairs.
The client is obligated to take over the product within 5 days from the repair completion.
EXPENSES
The manufacturer does not defray any delivery and return costs.
Prior to commencement of repairs within the warranty (for damages caused by incorrect use, stove transport
and mounting), the manufacturer will notify the client about the repair price in written form. Once the client
agrees, the manufacturer will execute the repairs and charge the client for the repairs.
REPLACEMENT PARTS
Original parts replaced within the warranty do not have to match the removed parts in external physical
appearance, but they must match them in quality and functionality.
DISCLAIMER
The manufacturer is not responsible for product loss or damages due to theft, fire, vandalism or similar
causes. Direct or indirect damages to the product resulting from inadequate transport are not covered by this
warranty. The manufacturer is also not responsible for damages caused by chemical or electrochemical
effects (harmful substances in the combustion air, etc.) resulting from improper product installation and
failure to adhere to the Instruction manual.
ADDITIONAL TERMS
Small dimensional differences in construction materials and parts of the stove are not a reason for
complaint. During the period in which the product was inefficient, we will not grant any compensation. This
warranty applies only to the customer specified in the warranty sheet and cannot be transferred to others.
The warranty is void
if the user has made any alterations to the product without notifying the manufacturer.
If the user was negligent and performed maintenance on the wrong way. If the user is using fuel that is not
compliant with the types and quantities indicated in this Manual.
The warranty is valid only if the product was installed by an authorized expert, and only with written
installation report.
Possible disputes to be settled by the competent Court in
Čakovec.
The manufacturer withholds the right to alter any technical details, data and photographs published in this booklet without prior
warning, for the purpose of improving its products. Photographs of the stove, parts, elements and equipment published in this
booklet can be different from the actual items.
79
Summary of Contents for P 10 WATER+AIR Slim Modern
Page 1: ...INSTRUCTION MANUAL SN EN 719 PELLET STOVES SLIM MODERN P 8 AIR 8 kW P 10 WATER AIR 12 kW...
Page 14: ...SENKO pellet SLIM MODERN stoves Instruction manual 13 Figure 1a P 8 AIR SLIM MODERN...
Page 15: ...SENKO pellet SLIM MODERN stoves Instruction manual 14 P 10 WATER AIR SLIM MODERN Figure 1b...
Page 71: ...SENKO pellet SLIM MODERN stoves Instruction manual 70 Figure 43 a b c d e f g h...
