Seat ROADSIDE ASSISTANCE, Handbook

Page: 39 / 44

2. We may allow other people and organisations to use information We hold about You for the
purpose of providing services You have asked for, as part of the process of selling one or more
of Our businesses, or if We have been legitimately asked to provide information for legal or
regulatory purposes or as part of legal proceedings or prospective legal proceedings. From
time to time, these other people and organisations may be outside the European Economic
Area in countries that do not have the same standards of protection for personal data as the
United Kingdom . In this instance, every effort will be made to maintain data security.
3. We may monitor and record communications with You (including phone conversations and
emails) for quality assurance, legal, compliance, training and contractual purposes.
4. We will check Your Details with fraud prevention agencies. If You provide false or inaccurate
information and We suspect fraud, We will record this. We and other organisations may use
and search these records to:
a) help make decisions about credit and credit related services for
You
and members
of
Your
household;
b) help make decisions regarding the entitlement to SEAT Roadside Assistance for
You
and
other members of Your household;
c) trace debtors, recover debt, prevent fraud, and to manage Your accounts or SEAT Roadside
Assistance; and
d) check Your identity to prevent money laundering unless You give Us other satisfactory
proof of identity.
39 SEAT Roadside Assistance Handbook