Contractors
SEAT Roadside Assistance is provided by Volkswagen Group United Kingdom Limited.
We
reserve the right to change any
Contractor
(including the
AA
) in
Our
sole discretion from
time to time.
Please note: Our Contractors
provide services to
Us
and to drivers of
Vehicles
on
Our
behalf.
Nothing in the Terms and Conditions creates a direct contract between
You
and
Our Contractors
.
B. Service in the United Kingdom only
Battery related issues
We
may in
Our
absolute discretion provide the following benefits:
/
Initial attendance for a battery related issue.
/
The fitting of any parts or batteries purchased by
You
prior to
Our
attendance is not covered.
/
This is to ensure that parts are fitted from reputable sources in order to avoid secondary
call outs.
/
SEAT Roadside Assistance will test
Your
battery at that initial
Breakdown
attendance.
If the battery is no longer serviceable and so fails the test
You
will be advised to replace it.
C. Service abroad only
Motor insurance
We
strongly recommend
You
tell
Your
motor insurers before taking the
Vehicle
abroad. If
You
do
not,
Your
motor insurance policy may only cover
You
for damage
You
might cause to other people
or their property (third party cover). This means that
You
would not be covered for any loss or
damage to the
Vehicle
.
Your
insurers will also need to know if
You
are towing a caravan or trailer.
Service providers
Unless the services are provided by SEAT Roadside Assistance patrols or
Contractors
acting on
Our
instructions and on
Our
behalf,
We
do not give any guarantee as to the services
provided by:
/
garages,
/
breakdown/recovery companies,
/
repairers,
/
car hire companies and
/
other third party service providers whose emergency services
We
arrange on
Your
behalf
and/or pay for under European Motoring Assistance.
Such entities do not act as
Our
agents or subcontractors and
We
do not accept responsibility
for their acts or omissions.
You
should check that any repairs to
Your
Vehicle
are carried out
to
Your
reasonable satisfaction.
Important self-drive hire car information
SEAT Roadside Assistance will normally try to arrange a hire car similar in seating capacity and
volume to, but not necessarily the same as, the
Vehicle
, if there is one available. If
You
were
travelling in an MPV or similar
Vehicle,
SEAT Roadside Assistance may arrange two hire cars.
SEAT Roadside Assistance will only arrange this if there are two qualified drivers in
Your Party
.
Otherwise, SEAT Roadside Assistance will arrange alternative means of transport.
29
SEAT Roadside Assistance Handbook
Summary of Contents for ROADSIDE ASSISTANCE
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