Seat ROADSIDE ASSISTANCE, Handbook

Page: 19 / 44

Onward Travel
If We cannot arrange for the Vehicle to be repaired locally within a reasonable time, We may
in Our absolute discretion arrange one of the following;
Either a hire car of similar size/capacity for 48 hours to enable You to complete Your journey,
providing that there is one available and that You can meet the requirements of the car hire
supplier which may include:
/ Age limits. Drivers must be at least 21 years of age.
/ The need to have a current driving licence, and, if held, a driving licence photocard with You .
/ Limitations on acceptable types or number of motoring offence penalties and/or penalty
points endorsed on
Your
driving licence.
/ The need to provide a valid credit/debit card number. (Alternatively, the car rental provider will
require a deposit of no less than £50 and may also undertake a simple credit check, before
releasing the vehicle to
You ). All hires are subject to the supplier’s terms and conditions.
Or overnight accommodation for You and Your Party up to a maximum of £150 per person in
total or £500 for Your Party whichever is less. This does not include the cost of providing meals
and drinks. You will have to pay for any extra hotel or transport costs.
Or a refund of the cost of public transport, standard class rail or other transport, for the driver,
and up to seven passengers to reach the end of their journey, subject to a maximum of £150 per
person or £500 for
Your Party whichever is less.
The following do not form part of SEAT Roadside Assistance:
/ Caravans, trailers or other objects being towed. However, if Your Vehicle suffers a Breakdown
We
will recover any caravan, trailer or other object which has not broken down and which was
being towed by the
Vehicle
at the time of
Breakdown
, subject to the terms of SEAT Roadside
Assistance including the length restrictions.
/ Any Onward Travel Benefits, as stated above, before
Our
attendance of the
Breakdown incident.
/ Any charges arising from Your use of the hire car, such as fuel costs, deposit, any insurance
excess charges, collecting and returning the vehicle and any costs due to You keeping the
car after the agreed period of hire ( You must settle these charges directly with the supplier).
/ A second use of Onward Travel Benefits if the original issue has not been properly repaired
by a third party other than SEAT Roadside Assistance or if SEAT Roadside Assistance have
advised
You that it is a temporary repair.
/ Any Onward Travel Benefits, as stated above, if the Vehicle has been involved in an Accident .
/ Any Onward Travel Benefits, as stated above, due to misfuelling, lost keys, lock-outs, kerb
collisions, wheel changes and punctures.
19 SEAT Roadside Assistance Handbook