Seat ROADSIDE ASSISTANCE, Handbook

Page: 24 / 44

If the Volkswagen Group European Roadside Assistance centre can confirm that repairs to the
Vehicle will take more than 12 hours of being notified of a Breakdown , or if it is to be repatriated
to the United Kingdom then SEAT Roadside Assistance may in Our absolute discretion provide
for either:
a) Additional accommodation expenses
A contribution of up to £60 per person per day towards necessary additional (not alternative)
accommodation expenses (room only) while
You wait for the Vehicle . SEAT Roadside Assistance
is not available for the costs of meals, drinks or any other costs that are not specified on the
previous page.
Or
b) Journey continuation or return Home
A contribution (subject to the limits set out in these Terms and Conditions) to travel expenses
to allow
You to either:
/ Continue the planned journey during the period the Vehicle is not roadworthy; or
/ Return Home by a direct route.
Expenses can comprise self-drive car hire up to a maximum of £750 including collision damage
waiver and replacement Green Card as necessary, or second/standard class rail, or a combination
of both. SEAT Roadside Assistance will in its reasonable discretion decide which course of action
to adopt, but SEAT Roadside Assistance will take into consideration
Your
preference.
You
must
collect the
Vehicle
when repaired, as once the
Vehicle
is repaired and
You
have been notified,
SEAT Roadside Assistance will not pay any further expenses other than the costs of collection.
This benefit may also be available, in
Our absolute discretion, if the Vehicle is stolen and not
recovered within 24 hours of reporting the matter to the police. A police report must be obtained.
However, this benefit will cease if and when the
Vehicle is recovered in a roadworthy condition.
SEAT Roadside Assistance is not available for:
/ Fuel, oil, personal insurance, any collection charge if a hire car is left at a different location
to that arranged or any other costs in connection with self-drive hire car.
/ The cost of any car hire beyond the period agreed with the Volkswagen Group European
Roadside Assistance centre.
/ Any car hire expenses after the
Vehicle
is repaired except for the direct journey
to return and collect it.
/ First class rail fares.
/ Any costs under this benefit if they are for a service You used at the same time
as the previous section ‘Additional accommodation expenses’.
/ International drop charges where a vehicle hired from abroad is dropped within
the
United Kingdom .
/ The costs of hiring a motorcycle.
/ Any hire costs not arranged through SEAT Roadside Assistance or agreed by
SEAT Roadside Assistance.
24 SEAT Roadside Assistance Handbook