C H A P T E R 1 7
Troubleshooting
Dragon NaturallySpeaking User’s Guide
215
Solution:
There is no solution—you can select by voice only in supported
applications.
Very low accuracy
Symptom:
Recognition accuracy is very low (less than about 80 percent).
Causes:
This might be due to other programs competing with Dragon
NaturallySpeaking
®
for system resources. Or, your sound signal may be
of poor quality.
Solutions:
■
Be sure that the microphone element is pointed toward your mouth
(take off the windscreen to check).
■
Reduce or eliminate background noise.
■
See “Testing your sound system” above (page 211) to check your
microphone and sound card.
■
Turn off other software programs that may be running in the
background, such as appointment reminder programs and antivirus
software, to see if this helps the problem.
Problems with added words
Symptom:
Dragon NaturallySpeaking
®
types words that you didn’t say,
even when you’re not speaking.
Cause:
The program is hearing sounds that it interprets as words.
Solutions:
■
Move the microphone toward the corner of your mouth.
■
If the microphone is already at the corner of your mouth, move it
further away (outward) from your mouth.
■
Clip the microphone cord to your shirt or tuck it in your belt so it
doesn’t rustle against your clothes.
■
Reduce background noise.
■
Check that your sound system is not introducing static. See “Testing
your sound system” on page 211. If you have a laptop, test it when
operating from batteries alone as well as from an electrical outlet.
