C H A P T E R 1 7
Troubleshooting
Dragon NaturallySpeaking User’s Guide
213
Fixing sound problems
To fix sound problems, try these steps. As you make adjustments, use
the Dragon NaturallySpeaking
®
Audio Setup Wizard to test sound
quality automatically.
■
Make sure the microphone is positioned properly (see “Audio
Setup” on page 16).
■
Check that the microphone is plugged into the mic jack on your
sound card.
■
Disconnect your speakers from the computer, in case they’re
interfering with the microphone signal.
■
Be sure the microphone cable isn’t entwined with power cables or
other wiring that could cause interference.
■
Update your sound card driver to the latest version available. Free
updates are usually available from the sound card manufacturer’s
Web site.
■
Try other microphones, including USB microphones, to see if the
quality of the sound signal improves.
■
Try other sound cards to see if sound quality improves.
■
If you have a laptop, try unplugging it and operating only on battery
power.
■
If you have a laptop, try using a USB microphone.
■
As a last resort, try moving your computer to another location to see
if electrical noise in the building wiring is interfering with your
sound hardware.
Other problems and solutions
Here are some common problems users may encounter, along with
suggested solutions.
No response when dictating
Symptom:
You’ve previously been dictating successfully, but now when
you speak into the microphone there’s no response.
Possible causes and solutions:
Check that the microphone is plugged into
the correct jack on the sound card. Check that the microphone is turned
