CHAPTER 2. MMC Programming
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[732] AA TRANSLATION TABLE
AA translation tables are responsible for routing calls based on digits dialed.
There are 12 translation tables available. Each table can be assigned to one or more plans in
MMC 733 Auto Attendant Plan Programming. A translation table consists of a number of
100 entries. Each entry number has two fields to program: the first field is for the digits
received by the caller and the second field is for the destination or action.
The destination field can be a station number, station group or another plan. Plans are
entered by pressing special key A plus two digits 01-12. If a voice mail group is entered,
the call will be transferred to the voice mail system with the appropriate in band digit
packet to indicate a Forward All call from the station number dialed by the caller.
The digits defined in the first field of this MMC
[dialed digits]
must be a valid station
number.
If the digits programmed as a destination are a voice mail port the voice mail port will
receive an in band packet of DTMF equal
to [FWD from EXTENSION NUMBER
DIALED]
.
There are a number of special characters that are used in translation tables.
They are as follows:
[*]
: Used to represent any digit.
[Pxx]
: (Special Key A) Plan. Used to assign a plan as a destination (P01-P12)
[B]
: (Special Key B) Buffer. When used in the destination field, transfers the call to
the same extension as the digits dialed by the caller.
[C]
: (Special Key C) Change greeting or Ring Plan
[S]
:
(
Special Key E) System Speed Dial Number. Used to assign a System Speed Dial
number as a destination.
DESTINATION:
Consider the following entry examples.
Digits
Dest
Comments
0
0
Caller will be transferred to 0.
2**
B
If a caller dials any three digit extension number beginning with 2, the call will
be transferred to the extension number dialed.
48#2
C
If a caller dials 48#2, the current plan’s greeting may be changed. 48#2 is
essentially a special passcode for changing the current greeting or ring plan.
1
526
If a caller dials 1, the call will be transferred to group 526.
5
P08
If a caller dials 5, the call will be transferred to plan 08.
Summary of Contents for OfficeServ 7000 Series
Page 1: ...GABD 000264 Ed 02 OfficeServ 7000 Series Call Server Programming Manual ...
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