Samsung OfficeServ 7000 Series, Programming Manual

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CHAPTER 2. MMC Programming
2-272 © SAMSUNG Electronics Co., Ltd.
(Continued)
Option Description Default
PROGRESS
TONE ID
These are the DTMF codes that is sent to the VMAA port in place
of regular progress tones. For example, when a VMAA port goes
off hook to originate or transfer a call, instead of hearing normal
dial tone, it will hear DTMF ‘BA’. Progress tones can greatly
increase the efficiency of a VMAA system because it is easier
and quicker to detect DTMF than a busy, ring back or DND tone.
Progress tones can identify any of the following.
No Call Type Description Default
0 DIAL TONE Dial Tone No
1 BUSY TONE Busy Tone No
2 RINGBAK TONE Ringback Tone No
3 DND NO MORE DND or No More Call Button
Error
No
4 HDSET ANSWER Off Hook Answer No
5 SPKER ANSWER On Hook Answer No
CALLER ID
NUMBER
If set to YES, when the voice mail auto attendant system
answers a call the system will send Caller ID data as DTMF
tones to the VMAA port.
No
GENERAL RULES
1) 201 is talking to a trunk and presses TRANSFER plus the station number, but the
station is forwarded to VM/AA and VM/AA answers. When this happens, if 201
presses TRANSFER again to return to the trunk, the VM/AA port is not on hold. It is
disconnected.
2) A VM/AA port leaves a message indication for a station. When the station returns the
message, any available port in the VM/AA group should ring, not only the one that
left the message.
3) A VM/AA port leaves a message for a station. When the station returns the message,
the MESSAGE LED is not automatically turned off. If a VM/AA system turns on the
MESSAGE LED, the VM/AA system must turn it off.
4) If DTMF call progress tones are not enabled, the system sends regular call progress
tones.
5) When a VM/AA port calls a station that is in the AUTO ANSWER or VOICE
ANNOUNCE mode, the phone will be forced to ring.
6) All calls to a VM/AA port or group ring with Trunk line ringing cadence,
not intercom ring cadence.