Sailor 250 FleetBroadband, User Manual, Page: 226 / 288

Chapter 5: Troubleshooting
210 Troubleshooting guide
256 kbps
Streaming does
not work The elevation angle
to the satellite is too
low. Availability of 256 kbps Streaming
can only be guaranteed in areas with
high elevation.
128 kbps
Streaming does
not work on
SAILOR 250
FleetBroadband The elevation angle
to the satellite is too
low. Availability of 128 kbps Streaming on
SAILOR 250 FleetBroadband can only
be guaranteed in areas with high
elevation.
The web
interface
cannot be
accessed. The browser is
configured to use a
proxy server. For Microsoft Internet Explorer, select
Tools > Internet Options >
Connections > LAN Settings
and
uncheck Use a proxy server for your
LAN .
You have entered a
wrong IP address. Check the IP address and re-enter it.
If you do not have the correct IP
address, you can set the IP address
temporarily to the default address
(192.168.0.1) by pressing the Reset
button. See
Function of the Reset
button on page 244.
You are connected
using VPN Close down your VPN connection.
Problem Possible Cause Remedy