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S

Printer

 

Manu

al

MF9500

30000

113482-01

Summary of Contents for MF9500

Page 1: ...S Printer Manual MF9500 30000113482 01...

Page 2: ...r heater 4 Be sure to allow the required space around the machine for servicing and proper ventilation INSTALLATION REQUIREMENTS Improper installation may damage this product Please note the following...

Page 3: ...the positions shown in the illustration Front side Rear side If the machine has been placed on a stand paper drawer The stand paper drawer is equipped with casters for moving Unlock the adjusters of...

Page 4: ...the machine 6 Since this machine is heavy it is recommended that it be moved by more than one person to prevent injury 7 When connecting this machine to a computer be sure to first turn both the comp...

Page 5: ...ny cover or attempt to gain access to the inside of the product Refer all servicing to qualified personnel For North America SAFETY PRECAUTIONS This Digital Equipment is rated Class 1 and complies wit...

Page 6: ...I DENNA BRUKSANVISNING SPECIFICERATS KAN ANV NDAREN UTS TTAS F R OSYNLIG LASERSTR LNING SOM VERSKRIDER GR NSEN F R LASERKLASS 1 CAUTION VORSICHT ADVARSEL ADVERSEL VARNING VARO INVISIBLE LASER RADIATIO...

Page 7: ...cable supplied with the facsimile expansion kit to connect the machine to a telephone line Connect the cable so that the connector nearest to the noise suppression core is inserted into the socket loc...

Page 8: ...DOWS 2 2 INSTALLING PRINTER DRIVERS AND PRINTER UTILITIES 2 3 UNINSTALLING PRINTER DRIVERS AND PRINTER UTILITIES 2 3 INSTALLING PRINTER DRIVERS USING PLUG PLAY OR THE ADD PRINTER WIZARD 2 4 Before ins...

Page 9: ...ications 5 9 Finisher functions 5 10 Using the finisher functions 5 11 Staple cartridge replacement 5 12 Misfeed in the finisher 5 14 Troubleshooting finisher problems 5 15 Stapling position quick ref...

Page 10: ...ion panel of the scanner module 1 12 Touch panel on the scanner module 1 13 LOADING PAPER 1 16 Loading paper in paper tray 1 1 16 Changing the paper size in paper tray 1 1 16 Specifications of paper t...

Page 11: ...izes in both the inch and AB systems The standard sizes available in this machine are shown below Sizes in the inch system Sizes in the AB system When the machine is being When the machine is being op...

Page 12: ...ures This product has the following two power reducing modes Preheat mode The preheat mode is the first level of power reduction The power is reduced to the fuser unit a preset time after the machine...

Page 13: ...e Upper exit tray extension Provides support for large size paper Operation panel See page 1 9 Front cover Open to add toner Main switch Press to turn power on and off Paper tray 1 Stand 3 x 500 sheet...

Page 14: ...a misfeed has occurred in the main unit CAUTION The fusing unit is hot Take care in removing misfed paper Developer cartridge This cartridge contains developer and must be removed and replaced by a ne...

Page 15: ...1 6 Part names and functions of peripheral devices PART NAMES AND FUNCTIONS...

Page 16: ...his unit is an output sorter that has seven receiving bins The bin to receive printed output can be selected in theprinterdriver Each bin can be assigned to receive printed output by an individual per...

Page 17: ...rovides compatibility of PostScript level 3 to the printer Hard disk drive SG HD1 Extends the image storing capacity for the printer and copier features This unit is required for the job retention fun...

Page 18: ...uch as printer configuration menu page 3 2 custom settings page 3 6 or execution of print jobs held by the retention function page 2 9 Also press to return to the job status screen from the setting sc...

Page 19: ...tled Operation Manual Read this document before installing the product A misfeed has occurred See page 4 2 Out of paper Load paper See page 1 16 Print hold If the job retention function is used from y...

Page 20: ...sume To delete print data of a reserved job jobs stored in the printer Print data transmitted from computers will be stored in this printer up to 99 jobs and will be printed sequentially To delete pri...

Page 21: ...indicator is lit DATA indicator Lights up or blinks when print data is being received Also lights up or blinks when printing is being performed IMAGE SEND key LINE indicator DATA indicator Press to en...

Page 22: ...essage display Job status screen See next page Print hold job list If the job retention function see page 2 9 is used the list of stored print jobs is displayed here up to 100 jobs The job retention f...

Page 23: ...ed If you wish to change the paper size because you do not have the specified size paper you can change the size by touching the current job key to select it and touch the DETAIL key described in Mode...

Page 24: ...ems which are highlighted at the time a screen appears are already selected and will be registered to function if the OK key is touched Example 2 MULTI SHOT DUAL PAGE COPY When the machine is used in...

Page 25: ...ne 4 Set the paper type If you change the paper type be sure to set the paper type referring to Setting the paper size and type page 1 19 5 Loading paper in paper tray 1 is now complete Loading paper...

Page 26: ...7 8 1 2 x 14 8 1 2 x 11 8 1 2 x 11R 7 1 4 x 10 1 2R If AUTO AB is selected in setting the paper size and type page 1 19 the following paper sizes can be used with the automatic detection function A3 B...

Page 27: ...ger than 8 1 2 x 11 or A4 thick paper ranging from 16 to 28 lbs or 60 to 105 g m2 can be used Other thick papers Index stock 65 lbs or 176 g m2 can be used Cover stock 110 lbs or 200 to 205 g m2 can b...

Page 28: ...n to the left will appear in the display 7 Press the OK key To cancel the setting change press the BACK C key to return to step 4 8 Select the paper type that has been set in the tray Press the or key...

Page 29: ...PRE PUNCHED OK PLAIN A4 11 81 2 The highlighted keys indicate the current selections To change either type or size or both touch the desired keys to highlight the selections Paper types Special papers...

Page 30: ...of paper trays on page 1 17 Paper capacity 500 sheets 20 lbs 80 g m2 each ordinary paper Dimensions 24 3 8 W x 26 5 32 D x 15 29 32 H 619 mm W x 664 mm D x 404 mm H Weight Approximately 70 6 lbs or 3...

Page 31: ...printer 4 Set the paper type If you have changed the paper size from the AB system to the inch system or vice versa select the relevant type referring to Setting the paper size and type on page 1 19 5...

Page 32: ...e Operation manual Read this document before installing the product 5 Insert a new toner cartridge Push the cartridge in until it locks securely into place 6 Gently remove the sealing tape from the ca...

Page 33: ...n packages standing up or out of the wrapper may curl or become damp resulting in paper misfeeds STORAGE OF SUPPLIES Standard supplies for this product that are to be replaced by the user include pape...

Page 34: ...2 3 INSTALLING PRINTER DRIVERS USING PLUG PLAY OR THE ADD PRINTER WIZARD 2 4 Before installation 2 4 SETTING THE PRINTER DRIVER 2 5 Printer driver settings under Windows selecting and setting print c...

Page 35: ...tion into data understood by the printer 2 Printer utilities PrinterAdministration Utility provides setting and monitoring of printers on a computer The Printer Status Monitor provides monitoring of p...

Page 36: ...install the following software PCL5e printer driver PCL6 printer driver PCL display font Printer Status Monitor If you select administrator tools you can install the following software Printer Admini...

Page 37: ...machine as a local printer on page 2 2 and that the CD ROM drive is designated as drive R The procedure may differ depending on the system environment 1 Start Windows 98 2 Insert the supplied CD ROM...

Page 38: ...s NT 4 0 2000 Screens for Windows NT 4 0 are used in the description below 1 On the Start menu select Settings and then Printers The Printer window will appear 2 Right click the installed printer driv...

Page 39: ...of improper input abc abc abc abc abc Accessing Web pages and displaying help Use the following procedure to access the Web pages If the help button under the menu frame is clicked the help screen for...

Page 40: ...ations Sets the fax destination Fax numbers of recipients and communication mode as well as information for destination control destination name index name for front panel display etc Setting i Fax De...

Page 41: ...et To use the status alert E mail function you must set up E mail DNS Setup This screen displays the settings of E mail DNS Settings and provides a link to E mail DNS Setup E mail DNS Setup Basic sett...

Page 42: ...ased from the operation panel Print start operation can be made on the operation panel of the printer as needed Also you can delete the data without executing printing See step 7 on page 2 10 or step...

Page 43: ...l the desired print job is displayed 4 Press the OK key 5 Enter the first digit of the password and press the OK key needed only if a password has been set Be sure to enter the same number that has be...

Page 44: ...een set ENTER PIN VIA THE 10 KEY CANCEL Be sure to enter the password that has been entered on the computer If no password has been set operation of this step is not needed NOTE Each time a number is...

Page 45: ...en of the printer driver The account number entry screen will be displayed by clicking Job control in the Main tab of the printer driver When an invalid account number is entered or no account number...

Page 46: ...irectory names for PPD files are also shown in the illustration Directory information of the PS3 expansion kit PRINTER UTILITIES CD ROM The CD ROM drive is assumed to be drive R Installing the PPD fil...

Page 47: ...ter driver reinstall the resident font information The screens in the Windows 98 environment are used below as examples 1 Start Windows 2 Insert the PRINTER UTILITIES CD ROM of a PS3 expansion kit int...

Page 48: ...a Macintosh computer refers to when using its LaserWriter printer driver for printing SAGEM PPD Utility The SAGEM PPD Utility is used to register account numbers and passwords when the auditing mode...

Page 49: ...e click the Installer icon The installer screen will appear 5 Click Reference of steps 2 and 3 to read the text Be sure to read the descriptions which contain information on use of this product as a p...

Page 50: ...rs The printer name can be changed by adjusting the setting for the Print Server Card SG PSC 5 Click Create Setup or Setup Phrase depends on the version of MAC OS installed If you are setting this pri...

Page 51: ...ystem versions printer driver versions and application software 2 Adjust each setting Number of copies page range and other settings can be made If the printer has been configured for the auditing mod...

Page 52: ...isplay fonts The display fonts for Macintosh are contained in the Font folder of the SG PEK PRINTER UTILITIES CD ROM Install the display fonts as needed Copy the required display font files to the Fon...

Page 53: ......

Page 54: ...conditions Page MAKING CONFIGURATION SETTING 3 2 Operation procedure common to all printer configuration settings items that can be set from the operation panel 3 2 Default settings 3 4 PCL settings 3...

Page 55: ...ENU key repeatedly until SET OPERATIONS CONDI TIONS appears Any print jobs held in the printer and any job currently transmitted to the printer will be printed in the former print conditions 2 Press t...

Page 56: ...h panel 1 2 A4 P 1 DEFAULT SETTINGS SMOOTHING ORIENTATION DEFAULT OUTPUT TRAY COPIES DEFAULT PAPER SIZE DEFAULT PAPER TYPE OK These keys and indicator are available on setting screens that require the...

Page 57: ...to the specified size paper unless otherwise specified Default setting 8 1 2 x 11 or A4 11 x 17 8 1 2 x 14 8 1 2 x 13 8 1 2 x 11 7 1 4 x 10 1 2 5 1 2 x 8 1 2 A3 B4 A4 B5 or A5 can be set If the operat...

Page 58: ...ng A One of the following print conditions change between print jobs Two sided printing to one sided printing one sided printing to two sided printing binding method of two sided printing orientation...

Page 59: ...2 Received fax data in memory can be forwarded to another destination Key operator programs Setting programs are provided for key operators administrators of this machine If this product is equipped...

Page 60: ...tion is off disabled Alternate touches of a box will change the on off status 3 Touch the desired setting on the setting screen of the desired item and touch the OK key TRAY SETTINGS TRAY 1 TRAY 2 TRA...

Page 61: ...driver is printed Option font list printing A list of option fonts AR PF1 is printed NOTE If test page printing is disabled with key operator program DISABLE TEST PAGE PRINTING page 6 11 the printer t...

Page 62: ...e etc Page MISFEED REMOVAL 4 2 General misfeed removal procedure 4 2 Misfeed removal guidance 4 3 Misfeed in the paper feed area 4 4 Misfeed in the transport area fusing area and exit area 4 6 Misfeed...

Page 63: ...re in removing paper General misfeed removal procedure If the INFORMATION key is pressed when a misfeed has occurred messages will appear giving guidance for misfeed removal The messages will appear i...

Page 64: ...mile output will stop The approximate misfeed locations are indicated with shown in the illustration below The page numbers for detailed information on misfeed removal are also shown NOTES Facsimile r...

Page 65: ...remove the misfed paper Be careful not to tear the misfed paper during removal 4 Gently close the paper tray Push the paper tray back into the machine 5 Gently close the duplex module If the machine...

Page 66: ...ge to remove the misfed paper Misfeed in the stand 3 x 500 sheet paper drawer For misfeed removal in the upper tray follow the procedure of Misfeed in the multi purpose drawer shown to the left to rem...

Page 67: ...e the photoconductive drum Roller rotating knob B If paper is misfed in the fusing area turn roller rotating knob B in the direction of the arrow to remove the misfed paper CAUTION The fusing unit is...

Page 68: ...e taking care not to tear the paper If paper is misfed at the lower part of the duplex module gently remove it while taking care not to tear the paper 4 Close the cover of the duplex module and lower...

Page 69: ...t the same time on the operation panel of the main unit Replace the toner cartridge See the separate Operation manual Read this document before installing the product Message indicating a paper misfee...

Page 70: ...m the application software when the PPD file of an optional PS3 expansion kit is used in Windows except NT environment Printer write error occurs when printing from the parallel port Only one set has...

Page 71: ...ype when you change the paper size in tray 1 page 1 19 Paper curled or damp Do not use curled or crimped paper If you do not use paper for a long time store paper in the wrapper in a dry location Pape...

Page 72: ...ion glass or document cover have dirty spots these spots will become part of scanned images These will show up as defects when the images are printed Clean these areas by wiping them with a soft clean...

Page 73: ......

Page 74: ...rinter driver 5 7 Misfeed in the mail bin stacker 5 8 FINISHER 5 9 Part names 5 9 Specifications 5 9 Finisher functions 5 10 Using the finisher functions 5 11 Staple cartridge replacement 5 12 Misfeed...

Page 75: ...al papers cannot be used for two sided printing See page 1 18 for explanation on special paper Specifications Name Duplex module or Duplex module bypass tray Paper size for duplex copy 1 11 x 17 8 1 2...

Page 76: ...er NOTES When using 5 1 2 x 8 1 2 paper A5 paper or postcards be sure to load them with their shorter edge into the feed slot as shown in the illustration When using special paper postcards or transpa...

Page 77: ...ve been set properly in the printer driver configuration see NOTE on page 2 5 The combination of paper selection and other functions may not be compatible For instance if heavy paper envelopes label s...

Page 78: ...erly to the paper size When using non standard size paper or special paper be sure to set the paper size and type See pages 1 17 to 1 19 Set paper within the allowable range Set the paper guides prope...

Page 79: ...ther peripheral devices in order to be functional and cannot be installed together with some other devices The table on page 7 4 shows the configurations which are compatible Specifications Name Mail...

Page 80: ...ES The settings screens to the right will appear only if the devices have been set properly in the printer driver configuration see NOTE on page 2 5 The combination of paper selection and other functi...

Page 81: ...he top cover Top cover Move the release lever in the direction of the arrow in the illustration to open the top cover 2 Remove the misfed paper Be careful not to tear the misfed paper during removal A...

Page 82: ...fset will be delivered here Specifications Name Finisher Number of trays 2 Paper output Print face down Tray type Top tray normal tray Lower tray offset tray Tray capacity Top tray 500 sheets 8 1 2 x...

Page 83: ...ed for copier output Stapled sets will not be offset Staple sort mode Collated sets will be stapled and delivered to the offset tray The stapling positions orientation paper size for stapling and stap...

Page 84: ...help GROUP key See page 5 10 When Group is selected all copies of the same original will be grouped STAPLE SORT key See page 5 10 When Staple Sort is selected sorted sets will be stapled and delivered...

Page 85: ...the staple box aligning the arrow of the staple cartridge with that of the staple box NOTES Do not remove the tape from the cartridge before inserting the staple cartridge into the box When reinstall...

Page 86: ...til it clicks into place 10While pushing the staple unit release lever to the left rotate the staple unit to face down 11Close the front cover NOTE Make a test print or copy in the staple sort mode to...

Page 87: ...ove the tab in the direction of the arrow as shown in the illustration to open the top cover 3 Remove the misfed paper Be careful not to tear the misfed paper during removal After removing the paper p...

Page 88: ...STAPLER UNIT or CHECK STAPLER POSITION OR STAPLE JAM message displayed Is a message ADD STAPLES displayed Different size paper included Paper heavily curled Solution or cause Check the stapling posit...

Page 89: ...postcards cannot be stapled Orientation of original or original data Output result Page 1 Page 2 Page 1 Page 2 Duplexed Portrait orientation printing Left binding Top binding Right binding Left bindin...

Page 90: ...er compiler Paper to be stapled is stacked temporarily Continued on next page Specifications Name Saddle stitch finisher Number of trays 2 Paper output Print face down Tray system Upper tray offset tr...

Page 91: ...A4 or smaller size 50 sheets 20 lbs or 80 g m2 8 1 2 x 14 or B4 or larger size 25 sheets 20 lbs or 80 g m2 Up to two sheets of 34 lbs or 128 g m2 paper can be included as covers Staples Upper tray Si...

Page 92: ...x 17 8 1 2 x 14 8 1 2 x 13 8 1 2 x 11 R A3 B4 and A4R Stapling capacity Up to 50 sheets for 8 1 2 x 11 R A4R and B5R and up to 25 sheets for other sizes Available paper sizes 11 x 17 8 1 2 x 13 A3 and...

Page 93: ...e combination of paper selection and other functions may not be compatible For instance if heavy paper envelopes label stock etc are selected it will not be possible to select duplex offset tray saddl...

Page 94: ...llow the procedure below to replace the staple cartridge or remove jammed staples Staple cartridge replacement 1 Open the front cover 2 Pull out the stapler section 3 Turn roller rotating knob A in th...

Page 95: ...shown in the illustration until the blue indication is seen 4 Remove the paper from the stapler compiler 5 If saddle stitch was selected open the saddle stitch section cover 6 Remove the misfed paper...

Page 96: ...he staple box Push the staple box in until it clicks into place 14Push the stapler section back into the finisher 15Close the front cover 16Push the saddle stitch finisher back against the printer NOT...

Page 97: ...or 5 on page 4 4 3 If misfed paper is not found in step 1 open the top cover 4 While pulling and turning roller rotating knob B remove the misfed paper If the misfed paper is released by turning roll...

Page 98: ...n the direction of the arrow 11Remove any misted paper from the saddle stitch tray Be careful not to tear the misfed paper during removal 12Close the saddle stitch section cover 13Close the front cove...

Page 99: ...2 Remove jammed staples See page 5 22 Replace the staple cartridge See page 5 21 Check that a staple cartridge has been installed See page 5 22 Stapling cannot be performed onto different size paper P...

Page 100: ...pling One position stapling Two position stapling Two position stapling One position stapling One position stapling One position stapling Left binding with two position stapling cannot be made Right b...

Page 101: ...entation of original or original data Output result Page 1 Page 3 Page 2 Page 4 Page 1 Page 2 Duplexed Page 3 Page 4 Duplexed Right binding Left binding Portrait orientation printing Landscape orienta...

Page 102: ...ms for use by the key operator The key operator should read this chapter thoroughly to gain the maximum value these programs provide Page KEY OPERATOR PROGRAMS 6 2 Key operator program list 6 2 Using...

Page 103: ...ettings 6 9 Keys touch sound 6 9 Disabling of job priority operation 6 9 Device settings Device control Disable duplex unit Disabling of duplex 6 9 Disable stapler unit Disabling of stapler 6 9 Disabl...

Page 104: ...our key operator code number and press the OK key For the factory default setting of the key operator code number see page 7 11 at the first digit will change to and at the second digit will blink To...

Page 105: ...s for any step can be changed by going back and selecting again The and keys are used to move up and down through selections on a setting screen to highlight a desired selection A press of the OK key...

Page 106: ...EXADECIMAL DUMP MODE OFF PDL FOR NETWORK PORT AUTO PDL FOR PARALLEL PORT AUTO I O TIMEOUT 20 sec PORT SWITCHING PER JOB RESTORE CONFIGURATION RESTORE FACTORY DEFAULTS STORE CURRENT CONFIGURATION RESTO...

Page 107: ...dule 20 1 999 SEC These keys and indicator are available on setting screens that require the entry of numerical values KEY OPERATOR PROGRAMS NETWORK SETTING IP ADDRESS SETTING 1 2 ENABLE NetWare ENABL...

Page 108: ...ng Print per account This program is used to display or print the total number of prints against each account number Misfed paper is not counted Total pages per account This program is used to display...

Page 109: ...comes impractical to use the shut off feature this program can be used to disable the feature If disabled the auto power shut off time setting described above will be ignored Auto power shut off Same...

Page 110: ...o disable the Bypass Printing function which allows printing of other printable print jobs to continue when a print job has been interrupted due to paper running out See PAPER EMPTY in the job status...

Page 111: ...ies alternate between horizontal and vertical This function is used to sort output when neither the Finisher peripheral nor the Saddle stitch finisher peripheral are installed To use this function A4...

Page 112: ...ouch panel Among the displayed numbers a smaller value indicates lighter density and a larger value indicates a darker density Disable notice page printing This program is used to disable notice page...

Page 113: ...emulate when the printer is connected to a computer through the network port The setting items are the same as those of PDL for parallel port Network port emulation switching Same as for the main unit...

Page 114: ...hat uses the TCP IP protocol set also the program EnableTCP IP below IP address setting Same as for the main unit Enable TCP IP When using this product in a network that uses the TCP IP protocol set t...

Page 115: ...ion below Store current configuration Same as for the main unit Restore configuration Use this program to recall the configuration settings that have been stored in the printer s nonvolatile memory by...

Page 116: ...Page PRINTER SPECIFICATIONS 7 2 List of principal printer driver functions 7 3 LIST OF COMBINATION OF PERIPHERAL DEVICES 7 4 NOTICE PAGE PRINTING 7 5 PRINT AREA 7 6 INDEX 7 7 KEY OPERATOR CODE NUMBER...

Page 117: ...oduct to include network features an optional Print Server Card is needed Warm up time Approx 80 seconds Continuous print speed 31 ppm type 31 pages min 35 ppm type 35 pages min 8 1 2 x 11 or A4 paper...

Page 118: ...Yes Yes Horizontal vertical N A Yes PPD Windows 1 999 Yes Yes N A Long short 2 4 3 4 Fixed Yes always 136 fonts 6 Bitmap Type1 TrueType Yes N A N A N A N A N A N A Yes 3 sizes 3 5 Yes N A N A 600 dpi...

Page 119: ...ERIPHERAL DEVICES The table below shows the possible system configurations Some devices require the installation of others B to be functional and some cannot be installed together A 1 1 1 1 1 1 1 1 1...

Page 120: ...er of print hold jobs has reached the maximum of 100 jobs When different paper sizes have been selected for printing within a print job and one or more of the sizes cannot be delivered to the selected...

Page 121: ...velope 162 229 4 154 4 Monarch envelope 98 191 4 90 4 DL envelope 110 220 4 102 4 ISO B5 envelope 176 250 4 168 4 6 ISO 6 ASCII 1 Roman 8 2 ISO 8859 1 Latin 1 4 PC 8 Danish Norwegian 3 PC 8 5 PC 850 7...

Page 122: ...Changing the paper size 1 16 Cleaning 4 11 Cleaning the document glass 4 11 Cleaning the scanner module 4 11 Connecting to a computer 0 3 2 2 Contents 0 7 1 1 2 1 3 1 2 0 2 0 3 1 1 2 1 3 1 4 1 4 1 5 1...

Page 123: ...bin stacker 5 6 6 10 Main features 1 3 Main switch 1 4 Manual exposure adjustment 15 Margin shift 20 Misfeed 4 2 4 7 5 8 5 14 5 24 29 Misfeed in scanner module 29 Misfeed in the bypass tray 4 7 Misfe...

Page 124: ...6 network Printer drivers 2 3 2 4 Printer utilities 2 3 Printing from a computer 2 1 R Recalling a job program 27 Reduction 16 17 Reduction enlargement zoom 16 17 31 Rotation 6 10 8 30 33 S Saddle sti...

Page 125: ...roperationandgeneral Copier Facsimile information thismanual INDEX T Toner cartridge 1 25 Touch panel 1 12 4 5 1 3 1 4 Troubleshooting 4 8 5 5 5 15 5 26 30 7 4 Two sided originals 11 14 23 2 5 W Windo...

Page 126: ...0000 This number must be entered when accessing the Key Operator Program for the first time See page 6 3 or 6 6 NOTE The Key Operator Code Number is an important security number allowing the Key Opera...

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